How will my care be planned? | Right Decisions

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SIGN Patient information: managing the long term effects of COVID-19
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Planning care
How will my care be planned?

Please update your RDS mobile app to version 4.7.1

We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.

You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.

To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:

On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.

On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.

Please get in touch with ann.wales3@nhs.scot with any questions.

When planning your care, it is important that you are involved in discussions and decisions.

Two people talking Single person in middle communicating with four others

After an assessment, your healthcare professional will discuss and agree with you what further assessment, support and rehabilitation you need and how to provide it. This will include:

• advice on self-help, and

• depending on your need and services available in your area:

− support from integrated primary care, community and mental health services

− referral to an integrated multidisciplinary assessment service (involving various professionals from health and social care)

− referral to specialist care if you have complications. Specialist care is given by healthcare professionals who have been trained in treating specific health problems. For example, if your kidneys were affected by your COVID infection, you may need to see a specialist kidney doctor (nephrologist).

To work out what support you need, your healthcare professional will talk to you about:

• the overall impact of your symptoms on your life, even if each individual symptom by itself may not feel that bad

• how your symptoms may change or come and go, and how you might need different levels of support at different times.