The Right Decision Service is the national decision support service for Scotland’s health and social care.  Its mission is to provide a ‘Once for Scotland’ source of digital tools that enable health and care staff and citizens to make safe decisions quickly ‘on the go,’ based on validated evidence. These decision support tools put evidence into the hands of staff and citizens by working through day-to-day technology – web and mobile apps, and embedding in electronic care systems.

You can contact the Right Decision Service by email at his.decisionsupport@nhs.scot

Support for national strategic priorities

Delivery of the Right Decision Service is endorsed by Scottish Government Digital Health and Care as a key objective within Scotland’s Digital Health and Care Strategy and the Health and Social Care Data Strategy.  The national Vision for Value-Based Health and Care and the Action Plan for Value-Based Health and Care  underline the role of the Right Decision Service as a key enabler of safe and timely care, improving consistency in practice and  helping to maximise benefit from existing resource.

Components of the Right Decision Service

The Right Decision Service comprises:

• A national platform which delivers web and mobile decision support tools via the Once for Scotland RDS app and website and decision support integrated with electronic care record systems.
• A ‘no-code’ decision support builder toolset. This enables trained editors in local and national teams to translate guidelines, research evidence and best practice and large datasets into computerised knowledge which is then delivered through web and mobile apps and electronic care systems.
• Governance, implementation support and training to facilitate embedding of decision support in day to day activities across health and social care.