Welcome to the Right Decision Service (RDS) newsletter for October 2024.
Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements are:
In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.
A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:
We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.
We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.
We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.
There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.
Recently launched toolkits include:
NHS Lothian Infectious Diseases
Scottish Health Technologies Group – Technology Assessment recommendations
NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.
If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot
A number of toolkits are expected to go live before Christmas, including:
We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest. The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.
The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.
Please contact ann.wales3@nhs.scot if you would like to know more about this project.
To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)
To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form - also available in End-user and Provider sections of the RDS Learning and Support area. If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.
With kind regards
Right Decision Service team
Healthcare Improvement Scotland
The Right Decision Service: the national decision support platform for Scotland’s health and care
Website: https://rightdecisions.scot.nhs.uk Mobile app download: Apple Android
Breastfeeding Friendly Scotland: Breastfeeding Friendly Scotland have created this map to help mothers / parents across Scotland to identify venues that are signed up to the Breastfeeding Friendly Scotland Scheme.
Breastfeeding Network: Details of local support available across Greater Glasgow and Clyde offered by Breastfeeding Network
Breastfeeding Friendly Scotland: Breastfeeding Friendly Scotland have created this map to help mothers / parents across Scotland to identify venues that are signed up to the Breastfeeding Friendly Scotland Scheme.
Breastfeeding Network: Details of local support available across Greater Glasgow and Clyde offered by Breastfeeding Network
East Renfrewshire Health & Social Care Partnership
What's On East Renfrewshire: Has up to date information on all sorts of events happening locally.
Baby and toddler classes near East Renfrewshire: Using Happity the search is set up to look for classes nearby.
If you scroll down then you'll find more information for Glasgow North West, Glasgow North East and Glasgow South
Bookbug: is a free, fun and friendly session for babies, toddlers and children under 5 years of age accompanied by their parents and/or carers. Each session is relaxed, lasts 30-45 minutes and includes songs, stories and rhymes. Bookbug sessions are a great way for children to interact with others and to improve their social and language skills. They are a chance for you to spend quality time with your child and meet other parents/carers.
Breastfeeding Friendly Scotland: Breastfeeding Friendly Scotland have created this map to help mothers / parents across Scotland to identify venues that are signed up to the Breastfeeding Friendly Scotland Scheme.
Breastfeeding Network: Details of local support available across Greater Glasgow and Clyde offered by Breastfeeding Network
Early Years Scotland - Stay, Play and Learn: Play sessions for children and their parents or carers offered by Early Years Scotland
Family Support - Quarriers: Quarriers provides services for adults and children with a physical or learning disability, families facing poverty, breakdown and disadvantage parent support groups, health and wellbeing workshops and activity groups for children.
Food Pantry: Scottish Food Pantry Network has developed a map of food pantries located in Glasgow. For a small membership fee, pantries offer heavily discounted food. They may also provide guidance and support on topics related to food insecurity, such as bills, benefits, unemployment, and mental health, among others.
Food Map: Find local services in your community by using the search function on our map
Glasgow Breastfeeding buddies: Breastfeeding support in Greater Glasgow and Clyde
Glasgow Family Information Service: Glasgow Family Information Service – A searchable database of all registered childcare providers in Glasgow.
Glasgow Helps: Glasgow Helps service offers free, confidential support, information and advice for citizens on a wide range of issues, connecting you to a wide and varied range of services across the city.
Glasgow Sling Library: Help and advice on how to use slings and at a cost, slings are available to hire
Glasgow City Health & Social Care Partnership
OPFS - Glasgow office for single parents families: Glasgow Offices - Our single parent tailored topics and search option offers face-to-face family support services and a wealth of advice and information on various topics.
Your Support Your Way: Information provided by Glasgow City Health and Social Care Partnership about local services for children, young people and their families in Glasgow.
Glasgow North East
Early Years Activities in NE Glasgow for Under 5s: The North East Health Improvement Team from Glasgow City Heath and Social Care Partnership have developed this document containing activities for parents/carers and their children, from ages 0-5 years, including toddler groups, Bookbug, baby massage, sensory play and yoga. You can use the navigation tool at the bottom right hand corner of the screen to help find the type service you are looking for.
Geeza Break: operates in North East Glasgow providing support and respite for families who face challenges.
Home-Start Glasgow North & North Lanarkshire (homestartgnnl.org.uk): Home Start Glasgow North and North Lanarkshire provides support for families with young children who are facing difficulties. They help to reduce isolation and loneliness and build healthy family relationships by working to improve the wellbeing of parents with, or at risk of, mental ill health during the during pregnancy and up until your child is three years old.
PEEK Project: PEEK supports children, young people and families in Glasgow to raise their aspirations and achieve their goals through play, creative learning, improved wellbeing and volunteering.
Rosemont Lifelong Learning: Aim High delivers a range of support to young people aged 16-25 who are lone parents living in Glasgow. We offer support to young parents who are experiencing major change in their lives and seek to enhance the employment/ learning prospects for young people leading to increased family income and the ability to access additional activities, increase community networks and opportunities for the family. We have built in opportunities for the young parents and their children to take part in activities together to encourage parents to get involved with their child’s learning and development as well as their own.
Glasgow North West
3D Drumchapel: are a charity who provide support to children and families in Drumchapel, Yoker and Knightswood.
Home-Start Glasgow North & North Lanarkshire (homestartgnnl.org.uk): Home Start Glasgow North and North Lanarkshire provides support for families with young children who are facing difficulties. They help to reduce isolation and loneliness and build healthy family relationships by working to improve the wellbeing of parents with, or at risk of, mental ill health during the during pregnancy and up until your child is three years old.
The Womens Centre Glasgow: The Women’s Centre is based in Maryhill community hub and creates a safe space for all women in Glasgow and provide online and in-person services for mental and physical wellbeing.
Glasgow South
Home-Start Glasgow South - Family Support Charity (homestartglasgowsouth.org.uk): Home Start Glasgow South provides support for families with young children who are facing difficulties. Trained volunteers with parenting experience visit local families once a week for a minimum of 2-3 hours to provide parents and children with emotional and practical support with life.
Giggle n Grow - is a project run by the south Glasgow parenting forum, they offer classes in various locations in the south side of Glasgow including Move Dance Go, BookBug and Family day's out. Visit the website for a calendar of events and where the classes run
Corkerhill Community Hub - Visit the website to find contact details and times for various groups such as parent and toddlers, buggy walks, chatty cafe's
Early Years Scotland: Glasgow South Side - this link will take you to their Facebook page, where they post local activities and events
The Village Storytelling Centre - based in the community of Pollok, they provide a wide range of activities including storytelling and art classes for children
SWAMP Creative Media Centre - based in Pollok, this link will take you to their Facebook page for further information on events and activities
Elder Park Libraries; Pre 5 sessions - visit the Glasgow Life website for further information
Clyde Community Hall: Govan - this is their Facebook page which gives details of activities available
Govan Help - early years family support pages giving information on local drop in sessions
Make Do and Grow - is a non profit social enterprise based in Govan. We have a children’s shop and Toy Library located on Burleigh Street and Govan Road respectively. Our shop offers quality, affordable pre-loved clothing and toys. It’s also a space for parents, carers and children to connect through play and creative classes.
Maslow's Community Shop - Our purpose is to empower refugees, asylum seekers and those experiencing poverty and hardship by enabling them to improve their financial and social situation and promote community cohesion.
Moogety Food: Hub and Garden - is a non-profit social enterprise based in Govan, Glasgow, promoting healthy eating, cooking and participation within the community.
Govan Community Project - support the diverse communities in the Greater Govan area and refugees and people seeking asylum all over Glasgow.
Daisey Chain Early Years Project - based in Govanhill is an early intervention project for children under 12 and their families
Big Noise Govanhill - offers little noise sessions for under 5s
Breastfeeding Friendly Scotland: Breastfeeding Friendly Scotland have created this map to help mothers / parents across Scotland to identify venues that are signed up to the Breastfeeding Friendly Scotland Scheme.
Breastfeeding Network: Details of local support available across Greater Glasgow and Clyde offered by Breastfeeding Network
Food Pantry: Scottish Food Pantry Network has developed a map of food pantries located in Greenock and Port Glasgow. For a small membership fee, pantries offer heavily discounted food. They may also provide guidance and support on topics related to food insecurity, such as bills, benefits, unemployment, and mental health, among others.
Inverclyde Community Food Network: Inverclyde Community Food Network are a group of organisations and volunteers supporting and encouraging food growing, food sharing and cooking with seasonal home grown food across Inverclyde
Breastfeeding Friendly Scotland: Breastfeeding Friendly Scotland have created this map to help mothers / parents across Scotland to identify venues that are signed up to the Breastfeeding Friendly Scotland Scheme.
Breastfeeding Network: Details of local support available across Greater Glasgow and Clyde offered by Breastfeeding Network
Early Years Scotland - Stay, Play and Learn: Play sessions for children and their parents or carers offered by Early Years Scotland
Food, Fuel and Finance Resource: Local information to help with increased cost-of-living from Engage Renfrewshire
Pregnancy/Maternity/Early years resource: Local information for families from Engage Renfrewshire
Renfrewshire Health & Social Care Partnership
Breastfeeding Friendly Scotland: Breastfeeding Friendly Scotland have created this map to help mothers / parents across Scotland to identify venues that are signed up to the Breastfeeding Friendly Scotland Scheme.
Breastfeeding Network: Details of local support available across Greater Glasgow and Clyde offered by Breastfeeding Network
WD Wellbeing: West Dunbartonshire Wellbeing provides information to support and improve wellbeing and emotional health for children, young people and their families.
Happy Healthy Tots