Form an effective guiding coalition | Right Decisions

Right Decisions
Right Decision Service implementation guide
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Stage 1: Identify project goals and key stakeholders
Form an effective guiding coalition

Please update your RDS mobile app to version 4.7.1

We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.

You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.

To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:

On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.

On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.

Please get in touch with ann.wales3@nhs.scot with any questions.

Once the key stakeholders are identified, you should form a guiding coalition that will drive and maintain the development and implementation of decision support and the associated change process. You might call this your Leadership Team.

How:

This coalition should be empowered to lead this effort and keep it on track during the process, and they should expect continuing engagement from senior leaders. Pay close attention to the qualities of the people who are on this team. They should:

Be in positions where they can exercise influence
Have expertise that is recognized by others in the organization
Be credible and respected by others
Show leadership and resilience.

Your guiding coalition should bring together leaders at different levels in the organisation. This reflects the fact that, while it is important that change should be sponsored by senior stakeholders at the top of the organization, it needs to be led by everyone, including those at the middle and ground levels of the organization.