Education level 2: Deepen understanding
Health literacy techniquesSource: Health Literacy Place
Description: the toolkit contains information, examples, and background to:
- Access to healthcare
- Communication to strategies
- Encouraging patient questions
- Informed consent
- Long-term conditions
- Medicine management
- Self-management
Techniques include:
- Teach Back
- Chunk and Check
- Use pictures
- Use simple language
- Routinely offer help with paperwork
Target audience: all those working in health and social care.
Access: free online resource.
What matters to you? Source: Healthcare Improvement Scotland
Description: no set learning objectives. It provides information on how to make shared decisions.
Target audience: public facing.
Access: free online resource
TURAS person centred care zone Source: NHS Education for Scotland (NES)
Description: no set learning objectives. This links to other modules eg. the Duty of Candour eLearning module on TURAS.
Target audience: all those working in health and social care.
Access: TURAS log in required.
Person and family centred careSource: Institute for Healthcare Improvement (IHI)
Description: no set learning objectives
Target audience: all health and social care staff
Access: free online resource, although some resources require registration with IHI.