Borders Crisis Team - Information Booklet

Warning

NHS Borders

The Borders Crisis Team is for individuals experiencing mental health crisis.

The Team

This service is community-based and includes a consultant psychiatrist, psychologist and a team of mental health nurses.

Please contact the service for a copy of this information in another language, Braille, large print or BSL DVD

"Information given on this site is not meant to take the place of a talk with your doctor or health worker."

What is Borders Crisis Team (BCT)?

What is Borders Crisis Team (BCT)?


BCT provides short term intensive care for people who are experiencing a mental health crisis using a recovery focused approach.

Main Aims: 

  • to provide an alternative to hospital admission
  • to offer rapid assessment, interventions, practical help and support to people suffering from a mental illness or crisis related illness, for people who require to be seen within a 24-hour period
  • to act as an initial point of contact for all GP emergency referrals which are not currently open to a Community Mental Health Team
  • to facilitate early discharge from in-patient psychiatry ward

The team focuses on immediate risk management and rapid stabilisation of a person’s mental health and provides a short period of care to help manage the person’s crisis. We work with individuals and their family or carers to help resolve the individual’s current mental health crisis and to assist with the process of recovery.

The team works to provide people with safety, recovery and social inclusion, and adheres to the principles of honesty, openness and integrity. The individual user's experience should be central to the workings of mental health services and the team provides personalised care that recognises each person’s unique path to recovery.

Free Apps and Mental Health Resources

Stress, Anxiety and Depression

  • Decider Skills
  • Be Okay (Apple app)
  • SAM – Self-help for the Mind and Anxiety
  • Whatsup? (CBT based)
  • STAY ALIVE

ALISS - A Local Information System for Scotland (website offering information on local community groups)

Useful Contact Numbers

Borders Crisis Team

01896 827320

For patients under the care of Borders Crisis Team
Otherwise please contact your GP or NHS 24 on 111

NHS 24

111

Social Work Services

01896 664157

Welfare Benefits

01896 661394

Homeless Service

01896 661385

Borders Independent Advocacy Service (BIAS)

01896 752200

Breathing Space

0800 83 85 87

Local Area Co-ordinator (LAC)

01896 664155

Borders carers centre

01896 752431

One step Borders

07715 644288

We Are With You

01896 757843

Domestic Abuse Service (DAS)

01835 825024

Rape Crisis

0808 802 999

Victims Support

01896 751212

Health in mind

01896 807000

Calm

0800 58 58 58

Mind

0300 123 33 93

Samaritans

116 123

Rethink Mental Illness

0300 5000 927

Appointment Details & Notes

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Care Opinion

Borders Crisis Team wants to hear your views about the health and care services you use. Care Opinion shares your feedback with the staff who run these services, so that they know what was good about the service you received and what could have been better.  Your story will be responded to directly from NHS Borders staff.

To tell your story, visit the Care Opinion website at

www.careopinion.org.uk or call 0800 122 3135

Editorial Information

Next review date: 30/04/2027

Author(s): Buchanan M.

Version: 2

Author email(s): mairi.buchanan@borders.scot.nhs.uk.

Approved By: Clinical Governance & Quality

Reviewer name(s): Buchanan M.