Some elements of this section are summarised and adapted from Macmillan Foundations in Palliative Care (FIPC) materials 2020, published by Macmillan Cancer Support, 89 Albert Embankment, London SE1 7UQ, United Kingdom. © Copyright Macmillan Cancer Support 2020, produced by the Digital Health & Care Innovation Centre (DHI). Macmillan Cancer Support accepts no responsibility for the accuracy of the content, which is based on UK practice and guidelines at the date of UK publication; nor for the context in which the content is published; nor for any adaptations made for local use. The content as published in this app/website is solely the responsibility of the Digital Health & Care Innovation Centre, Inovo Building, 121 George St, Glasgow G1 1RD.
Find out more about communication skills
More resources about communication skills
Buckman R. (1998) I don’t know what to say: How to help and Support someone who is dying. Palgrave Macmillan London.
Mannix K. (2017) With the End in Mind: Dying, Death and Wisdom in an Age of Denial. William Collins, London.
Croy S. (2014) Supporting people with dementia: understanding and responding to distressed behaviour. University of Stirling, The Dementia Services Development Centre, UK.
There are some tips on communication skills in Macmillan Cancer Support’s Advance Care Planning e-learning toolkit
Marie Curie: Communication Difficulties
Schofield et al (2015) Effective Communication with patient’s families and colleagues. Maguire Handbook. Third Edition. The Maguire Communication Skills Training Unit, Manchester.
Alzheimer’s Society: Communication and language
MS society: Managing speech problems
Parkinson’s UK: Speech and communication issues
Mencap: Communicating with people with a learning disability
Sense: Information and advice for communication with people with additional needs