Patient safety is paramount and the clinician receiving the call should check the following with the Police officer:
- Has the patient reported, or suspected of having taken, an overdose or self-poisoned?
- Does the patient have an injury that requires urgent medical attention?
- Is the patient in a state of intoxication that would make interviewing them impossible?
- If the answer to any of the above questions is yes, the patient must proceed to the ED.
- Mental Health assessment will take place when the patient is physically well enough.
- Intoxicated patients may also have underlying health conditions which need urgent treatment.
The clinician should ask to speak with the patient on the telephone, providing none of the above risks are reported by the police officer.
During the telephone call:
- It is essential that the clinician revisits the risks above, as the patient may conceal injury or self-poisoning from Police.
- The clinician should access the patient records on Care Partner.
- The clinician should assess:
- Does the patient need an emergency mental health assessment?
- Is the patient safe to continue with the police?
- Does the patient need follow up by community services?