Welcome to the Right Decision Service (RDS) newsletter for October 2024.
Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements are:
In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.
A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:
We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.
We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.
We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.
There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.
Recently launched toolkits include:
NHS Lothian Infectious Diseases
Scottish Health Technologies Group – Technology Assessment recommendations
NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.
If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot
A number of toolkits are expected to go live before Christmas, including:
We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest. The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.
The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.
Please contact ann.wales3@nhs.scot if you would like to know more about this project.
To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)
To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form - also available in End-user and Provider sections of the RDS Learning and Support area. If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.
With kind regards
Right Decision Service team
Healthcare Improvement Scotland
The Right Decision Service: the national decision support platform for Scotland’s health and care
Website: https://rightdecisions.scot.nhs.uk Mobile app download: Apple Android
Key contacts
Dr Nagore Penades, Consultant Psychiatrist and eHealth Clinical Lead for Mental Health, NHS Greater Glasgow & Clyde
Tracey McKee, Subject Specialist Librarian and Lead Knowledge Manager for MyPsych, NHS Greater Glasgow & Clyde
Senior Responsible Owner
Dr Martin Culshaw, Deputy Medical Director, Mental Health and Addictions, NHS Greater Glasgow and Clyde/Glasgow City Health and Social Care Partnership
Content has been checked for accessibility in line with the relevant RDS standard operating procedure.
Authorship
The content in this toolkit has been developed and reviewed by NHSGGC Mental Health clinical staff and colleagues working in mental health services across NHS Scotland, with reference to relevant National and International guidance as appropriate.
Review and approval
Where appropriate the content of this toolkit follows the NHSGGC guidance for review and approval of clinical guidelines.
All guidance has been reviewed and approved by the NHSGGC Mental Health-Prescribing Management Group, NHSGGC Mental Health Safer Use of Medicines Group, NHSGGC Mental Health Services Clinical Governance Group, NHSGGC Primary Care - Prescribing Management Group or ADTC Medicines Utilisation Sub-committee as appropriate.
Guidance is considered for regular update on a schedule set by the above groups and all such updates will then go through the appropriate review and approval process.
Any updates to guidelines will be based on a review of the literature published since the last update, including relevant National and International guidance.
Any minor updates to content brought to the attention of the MyPsych App Editorial Group will be dealt with on an "as needed basis".
Content updates on the Right Decision Platform will be carried out by the MyPsych Editorial Group.
RDS automated alerts when review is due will be sent to the guideline reviewer or the MyPsych Editorial Group.
All guidelines authors have ensured that permission has been granted for the re-use of tools and measures, diagrams or images produced by external sources.
NHS Digital sub-licence obtained for NHSGGC for the Glasgow Anti-psychotic Side effect Scale (GASS) –NHSGGC users are prompted to contact Knowledge Services to obtain this.
All icons are from Flaticon.com, accessed through the licence held Tactuum Ltd for the resources supported by the software platform it provides.
The guidelines included in this toolkit are based on a review of the relevant literature, including National and International guidance, combined with expert consensus and assessment of suitability for the Scottish healthcare context and acceptability to the patient population in Scotland.
Additional content and links sourced from colleagues across NHS Scotland and approved by the MyPsych Editorial Group.
We encourage users of this toolkit to use our contact form to highlight any feedback or complaints.
Responses are monitored by the Key Contact & Knowledge Manager as named above and taken to the MyPsych Editorial Group for discussion and action.
Any messages received through the generic RDS Feedback form will also be forwarded to the Knowledge Manager for the toolkit and passed on as appropriate.
For guidance, the guideline authors and the MyPsych Editorial Group will acknowledge the feedback promptly and endeavour to address it in a timely manner. If a guideline requires significant amendments, the appropriate governance group will assess whether it should be withdrawn awaiting update or can remain on the site with an appropriate statement.
The toolkit has been risk assessed, and mitigations put in place where required.
The toolkit was user tested by NHSGGC clinicians post-publication, and further user engagement will be undertaken as part of ongoing development work.
MyPsych App