Update your RDS mobile app to v4.7.2 to download toolkits even when website is down.
We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. You will see that each toolkit has a small QR code icon in the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.
You may need to actively update to the latest release - RDS app version 4.7.1 - to see this improvement.
Updating to this latest version of the RDS app is also strongly recommended to get the full benefits of the new resilience arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits. To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:
On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.
On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.
Booking forms should be completed and placed in the patient’s notes for the following clinics: Virtual Fracture, Knee, Maxillofacial and ENT Clinic. All other clinics to be booked as described below.
Burns
There is a virtual burns clinic for adult patients at GRI. A referral email should be sent to griburns.clinic@ggc.scot.nhs.uk.
The Glasgow Ophthalmology Acute Referral Centre (ARC) is based in the Ophthalmology Department at Gartnavel General Hospital.
Opening hours: Mon-Sat 0900-1630.
Referrers can arrange an appointment in 2 ways:
1. Urgent appointment with 24-48hrs
Acute Referral Centre appointment booking phone number: 0141 301 7847
2. Emergency advice and immediate appointments
Available for referrers via the nurse triage phone lines: Mobile numbers 07534 230405 or 07534 228544
Out of Hours:
1630-0900 Mon-Sat and all day Sunday.
Review of emergency eye problems can be arranged with the on call ophthalmologist via GGH switchboard: 0141 211 3000.
Please ensure that for all urgent appointments the patient’s notes are completed and scanned onto clinical portal prior to them leaving the department.
Fracture
Daily. Ensure notes completed and scanned to portal for viewing by the orthopaedic team at the clinic. Please ensure that the telephone number for the patient is correct on the referral.
Fractures requiring follow up are now managed at the virtual fracture clinic. X-rays are reviewed by the Orthopaedic Consultant the following day and the clinic will telephone the patient with a management plan after discussing their x-rays. Please familiarise yourself with the management of fractures in our ED.
This is physio led with orthopaedics involvement. It is suitable for acute haemarthrosis and complex knee injuries.
Maxillofacial
Clinics at GRI suitable for most conditions
Otherwise discuss with on call Dr in QEUH #17666.
Vaccination Centres
GP practices in the GGC area will now not be involved in ad hoc vaccinations eg. hepatitis/DTP where they have never completed their primary course. These will now be undertaken by vaccination centres. This can be arranged by submitting an online referral.
The patient will be contacted to arrange an appointment at a vaccination centre.
Please advise the patient that they may receive a call from an 0800 or withheld number.
NERS amalgamates Supported Discharge and Community Physical Disability and Older People’s Teams. They have rapid access to homecare, equipment, physiotherapy, occupational therapy and pharmacy.
NERS will assess the patient at their home the next day and provide appropriate services to allow patient to remain at home.
Provides input into patients with:
a new event (eg fall/ UTI) that has changed their functional status and support patients at home to avoid unnecessary hospital admission. Although most patients referred to the service are elderly there is no lower age limit for referral. Patients are assessed in the ED to determine their needs to ensure safe discharge.
community elderly patients that have a general decline in their function with support to allow them to remain at home.
To contact
0141 201 3210 (answering machine OOH)
Mon – Fri: 8am-5pm for advice Ext 13210. 4pm cut-off for ED assessment (1hr response)
Weekends: Radiopage 07623 604644 (limited hours and staff)
Out of hours: complete referral forms in ED and leave at reception
Physiotherapy
Direct Access: Community based physiotherapy can be accessed through GP practices. Provide the patient with a self referral form which they can fill out and take to their GP. The physiotherapist will issue an appointment once they have vetted the referral.
Plastics / Burns (Aged 0-12)
Referrals in hours #13931 (RHC Dr), otherwise via on-call Dr at GRI #13245
GRI ED
