Progression and escalation

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Progression and escalation

Update your RDS mobile app to v4.7.2 to download toolkits even when website is down.

We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. You will see that each toolkit has a small QR code icon in the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.

You may need to actively update to the latest release - RDS app version 4.7.1 - to see this improvement.

Updating to this latest version of the RDS app is also strongly recommended to get the full benefits of the new resilience arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits. To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:

On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.

On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.

Please get in touch with ann.wales3@nhs.scot with any questions.

Progressing as expected (up to 3 Rxs) before discharge or onward referral.

Escalation within Physiotherapy

Throughout the physiotherapy management if a patient is not responding to treatment as expected then consideration should be given to:

Presence of serious pathology (red flags)
Psychosocial factors (yellow, orange, blue, black flags)
Potential for other pathology/structures/atypical presentations
Assessment findings (subjective and objective)
Diagnosis
Pain control
Supported self-management (communication and education)
Appropriateness of treatment approach

Escalation within physiotherapy may include:

Self reflection
Peer review
Discussion/reassessment with senior colleague and/or relevant Extended Scope Physiotherapy Practitioner (ESP Physio).

Last reviewed: 30/04/2024

Next review date: 30/04/2025

Reviewer name(s): Louise Ross, Alison Baird, Karen Glass.

Escalation within Physiotherapy

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