Standard 1: Person-centred care and shared decision making

  • People are supported to make informed and shared decisions about their care.

Standard 2: Reducing inequalities

  • Organisations actively work to reduce inequalities in accessing and delivering gender identity services.

Standard 3: Collaborative leadership and governance

  • Organisations demonstrate effective and collaborative leadership, governance and partnership working in the planning, management and delivery of gender identity healthcare.

Standard 4: Staff training, education and support

  • Staff have the training and skills to deliver person-centred, high-quality care and support for people accessing gender identity healthcare.

Standard 5: Access to gender identity healthcare

  • People have timely, equitable, consistent and person-centred access to gender identity healthcare.

Standard 6: Assessment and care planning

  • People have a holistic, effective and person-centred assessment and care plan.

Standard 7: Referral to gender identity services

  • NHS boards ensure referral and timely access to gender identity services.

Standard 8: Specialist gender identity healthcare

  • People have access to safe, high-quality specialist gender identity healthcare.

Standard 9: Mental health and wellbeing

  • People have timely, equitable, consistent and person-centred access to mental health and wellbeing support.

Standard 10: Gender identity services for young people

  • Young people have timely access to safe, high-quality and person-centred gender identity services which understand, respect and uphold their rights.