Summary of standards | Right Decisions

Right Decisions
Gender identity healthcare: Adults and young people
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About the standards
Summary of standards

Please update your RDS mobile app to version 4.7.1

We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.

You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.

To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:

On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.

On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.

Please get in touch with ann.wales3@nhs.scot with any questions.

Standard 1: Person-centred care and shared decision making

People are supported to make informed and shared decisions about their care.

Standard 2: Reducing inequalities

Organisations actively work to reduce inequalities in accessing and delivering gender identity services.

Standard 3: Collaborative leadership and governance

Organisations demonstrate effective and collaborative leadership, governance and partnership working in the planning, management and delivery of gender identity healthcare.

Standard 4: Staff training, education and support

Staff have the training and skills to deliver person-centred, high-quality care and support for people accessing gender identity healthcare.

Standard 5: Access to gender identity healthcare

People have timely, equitable, consistent and person-centred access to gender identity healthcare.

Standard 6: Assessment and care planning

People have a holistic, effective and person-centred assessment and care plan.

Standard 7: Referral to gender identity services

NHS boards ensure referral and timely access to gender identity services.

Standard 8: Specialist gender identity healthcare

People have access to safe, high-quality specialist gender identity healthcare.

Standard 9: Mental health and wellbeing

People have timely, equitable, consistent and person-centred access to mental health and wellbeing support.

Standard 10: Gender identity services for young people

Young people have timely access to safe, high-quality and person-centred gender identity services which understand, respect and uphold their rights.