Clinical calls to medical microbiology are received from doctors > FY2 grade.
Weekdays, Monday-Friday, advice is available between 11am-4pm.
Calls out-with this time for urgent clinical calls only.
We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.
You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.
To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:
On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.
On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.
Please get in touch with ann.wales3@nhs.scot with any questions.
Before you phone you should always check:
Clinical calls to medical microbiology are received from doctors > FY2 grade.
Weekdays, Monday-Friday, advice is available between 11am-4pm.
Calls out-with this time for urgent clinical calls only.
Monday-Friday (11am-4pm) (excluding public holidays)
Advice is available via tel: 0131 536 3373 (internal 63373) with option 4 for medical microbiology. These calls will be triaged with the aim to respond usually within 2 hours.
>5pm weekdays (5pm -9am), weekends and public holidays
On-call medical microbiology.
Urgent clinical advice
Monday –Fridays (9am-11am, and 4-5pm)
Advice is available via tel: 0131 536 3373 (internal 63373) with option 4 for medical microbiology, urgent clinical calls only.
There are IV to oral switch recommendations along with recommended durations for most indications with the Antimicrobial App. Further guidance is available here.
These decision are never urgent. Only phone in hours.
Make sure you have all the information you need before phoning.
A phone call to microbiology
TOP TIP - have the patient's notes, drug chart, obs chart, (stool chart), open and in front of you when you phone.
SITUATION
BACKGROUND
ASSESSMENT:
RECOMMENDATION:
Remember
More or different antibiotics alone are often not the answer.
Without draining the pus or removing the infected material antibiotics are likely to fail and antimicrobial resistant organisms will be selected.