What is AAC?
AAC stands for augmentative and alternative communication. AAC includes a wide range of techniques used to support or replace spoken communication. It can include low tech systems such as signing, gesture, symbols, books, and boards as well as high tech devices such as voice output communication aids.
AAC may be used by children, young people or adults who find communication difficult because they have little or no clear speech. It can help them communicate and be better understood by others.
What to look out for
In order for AAC to be considered the following criteria needs to be met:
• A need for AAC. The person will be non- verbal or have difficulties with intelligibility of speech or writing.
• A desire to use an alternative form of communication.
• Motivation to interact with others
• Opportunities to communicate
• Support within their usual environments to maintain, update, and encourage use of AAC
How you can help
When interacting with someone who uses AAC try to remember the following tips:
• Try to find somewhere quiet to have your conversation, cut down on the distractions around such as switching off the TV
• Ask the person if there is anything they need you to do to support their communication. Ask them if they can show you how they answer ‘yes’ and ‘no’
• Allow more time for the person to respond. There may be silences, but don’t be tempted to fill them. Ask one question at a time, and allow them time to answer this before moving on to the next question. Try not to ask too many closed questions. Where possible use open questions to encourage the person to tell you more.
• If you don’t understand what the person has said, let them know and see if they can tell you in a different way. If you still can’t understand, say you can come back to that later, or ask if there is someone who knows the person well who can help you understand.
• Confirm with the person what you think they have told you. This will lessen the risk of misunderstanding.
• The person using AAC may not pick up on your nonverbal communication such as facial expression, or gestures if they are busy looking at their AAC. You may have to explain things again if they have missed some information by not looking at your face.
• Some people who use AAC may find it tiring and may need a break during a long conversation
• Talk to the person directly, not their supporters
What do Speech and Language therapists do?
Speech and Language Therapists are able to assess the person’s communication skills and can advise on the most appropriate AAC system for them. They will link with other members of the team to support with this assessment such as the person’s family, other professionals involved such as teaching staff. They will also advise on how to develop the person’s use of the AAC, and will be involved in training the team around the person in how to use the AAC.
Further reading and resources
Communication Matters is a national charity involved in a wide range of activities supporting those who use AAC.
Accessible from: http://www.communicationmatters.org.uk/
CALLScotland is an organisation primarily funded by the Scottish Government to provide support to children across Scotland who require access to technology I order to fulfil their potential.
Accessible from: http://www.callscotland.org.uk/home/
Augmentative and Alternative Communication Scotland provides straightforward access to a range of practical AAC resources commissioned by NHS Education for Scotland (NES)
Accessible from: http://www.aacscotland.org.uk/Home/