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Right Decision Service newsletter: October 2024

Welcome to the Right Decision Service (RDS) newsletter for October 2024.

1.Contingency arrangements for RDS outages

Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements  are:

  • Optimising mobile app build process
  • Mobile app always to be downloadable.
  • Serialising builds to mobile app; separate mobile app build from other editorial and end-user processes
  • Load balancing – provides failover (also enables separation of editorial processes from other processes to improve performance.)

 

In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.

 

2. New deployment with improvements.

A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:

  • Deep-linking to individual toolkits within the RDS mobile app. Each toolkit will now have its own direct URL and QR code, both accessible from the app. These can be used to download the toolkit directly where users already have the RDS app installed. If the user does not yet have the RDS app installed, they will be taken to the app store to install the app and immediately afterwards the toolkit will automatically open and download. Note that this will go live a few days later than the improvements below due to the need to link up the mobile front end to the changes in the content management system.
  • Introducing an Announcement Header field to replace the hardcoded "Announcements and latest updates" text. This will enable users to see at a glance the focus of new announcements.
  • Automated daily emptying of the recycling bin (with a 30 day rolling grace period)  in the content management system. A bug preventing complete emptying of the recycling bin contributed to one of the outages earlier this year.
  • Supporting multiple passcodes (ticket 6079)
  • Expanding accordion section to show location of a search result rather than requiring user coming from a search result to manually open all sections and search again for the term.
  • Displaying first accordion section Content text as a snippet on the search results page as a fallback if default/main content is not provided
  • Displaying the context of each search result in the form of a link to the relevant parent tool/section. This will help users to choose which search result is most likely to be appropriate for their needs.
  • As part of release of the new national benzodiazepine quality prescribing guidance toolkit sponsored by Scottish Government Effective Prescribing and Therapeutics, a digital tool to support creation of benzodiazepine tapering/withdrawal schedules.

We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.

3. RDS Search, Browse and Archive/Version control enhancements

We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.

4. Support tickets

We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing  support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.

Table formatting

There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.

5. New RDS toolkits

Recently launched toolkits include:

NHS Lothian Infectious Diseases

Scottish Health Technologies Group – Technology Assessment recommendations

NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

A number of toolkits are expected to go live before Christmas, including:

  • Focus on dementia
  • Highland Council Getting it Right for Every Child
  • Dumfries and Galloway Adult Support and Protection procedures
  • National Waiting Well toolkit
  • Fertility Scotland National Network
  • NHS Lothian postural care for care homes

6.Sign up to RDS Editors Teams channel

We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest.  The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.

 

7. Evaluation projects

The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.

Please contact ann.wales3@nhs.scot if you would like to know more about this project.

  1. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Friday 29th November 3-4 pm
  • Thursday 5 December 3.30 -4.30 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

 

To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form  - also available in End-user and Provider sections of the RDS Learning and Support area.   If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

The Right Decision Service:  the national decision support platform for Scotland’s health and care

Website: https://rightdecisions.scot.nhs.uk    Mobile app download:  Apple  Android

 

 

Introduction

If a patient is in the last weeks or days of life it is helpful if ‘just in case’ (JIC) anticipatory medication for symptom control is available so they can be given if required without unnecessary delay. JIC prescribing includes the most important medicines which might be required to manage predictable and distressing symptoms, or in the event that the patient cannot manage necessary oral medications.

If significant bleeding can be anticipated, it is usually best to discuss the possibility with the patient and their family. Ensure carers at home have an emergency contact number and an anticipatory care plan is in place and all professionals and services involved are aware of the care plan, including out-of-hours services (refer to Out of hours handover guideline). Refer to Bleeding guideline for full anticipatory preparation actions and post event management.

It is appropriate to use this guidance to prescribe anticipatory medicines for patients in all settings. Particular care may be required in secure (prison) environments.  Alternative arrangements may be required in remote and rural locations taking into account ease of access to professional support.

 

Practicalities in community settings

  • The prescriber must complete a community medication administration chart before nurses in the community can administer medicines.  This should include the dose, route, frequency, indication(s), limits, and when to seek advice.
  • Community nurses or pharmacists supply a container (JIC box), syringes and sharps disposal container. The community pharmacy supply the medicines following individual prescriptions.
  • The decision to prescribe medication for use in the future should always be based on a risk/benefit analysis. Reasons for not providing anticipatory medicines include risk of drug diversion or misuse.
  • It is good practice to issue separate prescriptions for urgently required medicines so they can be dispensed at different pharmacies if needed.
  • Read the Last days of life guideline.

 

Management

Anticipatory medication

  • If a patient is currently receiving subcutaneous (SC) analgesics, anxiolytic/sedatives, anti‑emetics, or anti-psychotics, an additional anticipatory medication supply may not be needed. Check what medicines are already available in the patient’s home before prescribing new anticipatory medication.
  • If a patient is already prescribed an oral medication for symptom control and this is effective, the same medication may be suitable for prescribing by the subcutaneous route for the JIC box.
  • Morphine is the first-line opioid of choice, however some NHS boards may use diamorphine first line. The dose stated below is for an opioid naïve patient.
  • If the patient is taking a regular oral opioid, an SC breakthrough dose of the same opioid should be prescribed for the JIC box. SC dose would usually be half of oral dose. The breakthrough dose should be calculated as 1/6th to 1/10th of the 24 hour opioid dose.
  • Refer to the Choosing and changing opioids guideline.
  • Attention should be paid to renal function.
  • If the patient has stage 4/5 chronic kidney disease or severe renal impairment (eGFR <30ml/min), specialists may recommend use of alfentanil SC. Refer to the Renal disease in the last days of life guideline.

The medications available in the JIC box are prescribed for specific symptoms and for specific doses. These medications can in some circumstances be used for other symptoms, such as severe agitation, at higher doses. Clear instructions for the medication administration for the new symptom must be prescribed in the community medication administration chart, including dose, route of administration, frequency, indication(s), limits and when to seek advice.

Anticipatory prescription

  • The prescription should include the four medications that might be required for symptom control, in the last days of life, plus diluent
  • Note: It is important that prescription wording for controlled drugs meets the legal requirements to reduce delays in dispensing
  • Refer to Sample CD prescription.

Review

  • It is essential to review the effect of any ‘as required’ medicine prescribed in an anticipatory fashion, after it has been administered. This will help to direct a review of the overall treatment plan.
  • There should be a review of the treatment plan within one hour to assess if the administered medication has:
    • had the desired effect
    • had no effect on the symptom
    • a partial, but inadequate, effect on the symptom.
  • In each of these situations, a comprehensive review of symptoms, drug doses and alternative therapeutic options must be undertaken.
  • There should be a review of the treatment plan within 24 hours when the administered medication:
    • is effective for an appropriate and expected time
    • has had a limited duration of effectiveness that has necessitated three or more repeated doses.
  • As part of the review, the doses of regular medication, such as modified release tablets, transdermal patches or those given by syringe pump, should be considered. If there are signs of toxicity, a dose reduction, or drug switch, may be required. Advice from specialist palliative care should be sought if needed.

 

Opioid for pain and/or breathlessness (for opioid naive patient)

  • Morphine sulfate injection (10mg/ml ampoules)
  • Dose: 2mg to 5mg SC, repeated at up to hourly intervals as needed for pain or breathlessness
  • Refer to Sample CD prescription.
  • If 3 or more doses have been given within 4 hours with little or no benefit
    seek urgent advice or review
  • If more than 6 doses are required in 24 hours seek advice or review
  • Supply ten (10) 1ml ampoules*
  • Note: Some NHS boards may use diamorphine

 

 *some Health Boards may recommend smaller quantities as appropriate

Anxiolytic sedative for anxiety or agitation or breathlessness

  • Midazolam injection (10mg in 2ml ampoules)
  • Dose: 2mg to 5mg SC, repeated at hourly intervals as needed for anxiety/distress
  • If 3 or more doses have been given within 4 hours with little or no benefit seek urgent advice or review
  • If more than 6 doses are required in 24 hours seek advice or review
  • Supply ten (10) ampoules of 2ml*
  • Midazolam can be used in massive terminal haemorrhage (refer to Bleeding guideline)
  • Note: if the patient is already on large background doses of benzodiazepines, a larger dose may be needed (if they are frail, a smaller dose may be sufficient)
  • Levomepromazine can be used in terminal agitation or agitated delirium under specialist advice at a different dose (refer to Care in the last days of life guideline)

 

 *some Health Boards may recommend smaller quantities as appropriate

Anti-secretory for thin, upper respiratory secretions

  • Hyoscine butylbromide injection (Buscopan®) (20mg/ml ampoules)
  • Dose: 20mg SC, repeated at up to hourly intervals as needed for thin upper respiratory secretions
  • Maximum of 120mg in 24 hours. Supply 10 ampoules*.

 

 *some Health Boards may recommend smaller quantities as appropriate

Anti-emetic for nausea and vomiting

  • QTlevomepromazine injection (25mg/ml ampoules) Dose: 2.5mg to 5mg SC, 12 hourly as needed for nausea.
  • May need to be given more frequently initially, for example up to hourly, to control symptoms.
  • If 3 or more doses have been given within 4 hours with little or no benefit seek urgent advice or review.
  • If more than 6 doses are required in 24 hours seek advice or review.
  • Supply 10 ampoules*
  • Levomepromazine can be used in terminal agitation or agitated delirium under specialist advice at a different dose (refer to Care in the last days of life guideline)

 

 *some Health Boards may recommend smaller quantities as appropriate