Treat holistically; manage physical and psychosocial symptoms and offer support to the individual and their loved ones. Be as flexible as possible, meeting at a time and place that is suitable for them. Regular review should be offered, and contact information provided for relevant services. In some circumstances, full multidisciplinary involvement/case conference may be of value.

Support the individual to complete an Anticipatory Care Plan (ACP). Cardiopulmonary Resuscitation (CPR) and the appointment of a Power of Attorney should be considered. If there is no next of kin, offer referral to the Advocacy Service. The ACP should be shared, with consent, with relevant parties. The GP should add information to the Key Information Summary (KIS)/electronic Palliative Care Summary (ePCS).

Offer referral to financial support services such as Macmillan Benefits and complete a DS1500/ SR1 medical report form where appropriate. A BASRiS (Benefits Assessment for Special Rules in Scotland) may be required.