St. Mungo's treatment escalation plans podcastSource: St. Mungos (ED educational resource site).

Description: discusses what a treatment escalation plan is and why it's important.

Target audience: mainly medical.

Access: free online access (cannot be downloaded).

Time to complete: 37 minutes. 

NES TURAS SDM module Source: NHS Education for Scotland (NES).

Description: clearly defined learning objectives:

• A description of what shared decision making is and why it's important
• An explanation of the importance of presenting benefits and harms of a treatment in ways people can understand and use to make decisions
• Structuring a collaborative shared decision making conversation
• Reflection on whether a good conversation has taken place.

Target audience: all those working in health and social care.

Access: TURAS log in required.

Time to complete: 30-45 minutes.

NICE shared decision making e-moduleSource: National Institute for Health and Care Excellence (NICE).

Description: clearly defined objectives: 

• Describe what shared decision making is and why it is important.  
• Identify the barriers to shared decision making.
• Explain the importance of presenting benefits and harms of a treatment in ways that. people can understand and use to make decisions.  
• Structure a collaborative shared decision making conversation.  
• Reflect on whether a good conversation has taken place.

Consists of 6 modules:

1. Orientation and background 
2. Cognitive psychology 
3. Evidence based medicine 
4. Probability and Uncertainty: Values and preferences 
5. Consultation skills 
6. Keeping up to date, practice & feedback 

Target audience: people delivering care.

Access: free online resource.

Time to complete: 4 hours.

EC4H - have better conversationsSource: Effective Communication for Healthcare.

Description: Clearly defined workshop

• review current practice in communicating with patients, their relatives, colleagues and trainees. 
• identify personal learning objectives and develop strategies for addressing these within a supported peer learning group. 
• critique and apply relevant literature/ theory on effective communication. 
• evaluate and respond to patient/carer/ colleague perspectives. 
• identify ways of increasing communication effectiveness. 
• exchange ideas and experiences with senior colleagues from other specialties.  

Target audience: all those working in health and social care.

Access: workshop based.

Time to complete: 1.5 hours.

Comments: see level 4 toolkits if experienced facilitator looking to run own sessions.

Using RED-MAPSource: Effective Communication for Healthcare.

Description: video explaining pneumonic for collaborative discussion template at end of life; Ready, Expect, Diagnosis , Matters, Action, Plan.

Target audience: all those working in health and social care.

Access: free online resource

Time to complete: 6 minutes

NES TURAS duty of candour e-learningSource: NHS Education for Scotland (NES).

Description: includes the following learning objectives.

1. Explain the Duty of Candour provisions within the Act, and how and when this affects your practice.  Identify incidents of unexpected or unintended harm, and explain how the Duty of Candour procedure should be applied.  
2. Describe the effective elements of making an apology to, and/or meeting with, the people affected by the incident.  
3. Outline monitoring and reporting requirements identify what lessons could be learned and shared by you and your organisation to support improvements in the quality of care. 
4. Explain how you can support implementation of the Duty of Candour explain where to go for further sources of support. 

Target audience: all health and social care staff

Access: TURAS log in required.

Time to complete: 1 hour