Read the full report Realistic Medicine - Taking Care: Chief Medical Officer for Scotland annual report 2023 to 2024
Welcome to the Right Decision Service (RDS) newsletter for October 2024.
Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements are:
In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.
A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:
We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.
We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.
We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.
There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.
Recently launched toolkits include:
NHS Lothian Infectious Diseases
Scottish Health Technologies Group – Technology Assessment recommendations
NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.
If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot
A number of toolkits are expected to go live before Christmas, including:
We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest. The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.
The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.
Please contact ann.wales3@nhs.scot if you would like to know more about this project.
To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)
To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form - also available in End-user and Provider sections of the RDS Learning and Support area. If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.
With kind regards
Right Decision Service team
Healthcare Improvement Scotland
The Right Decision Service: the national decision support platform for Scotland’s health and care
Website: https://rightdecisions.scot.nhs.uk Mobile app download: Apple Android
Realistic medicine is about providing the healthcare that people really value.
The core pillars of realistic medicine are:
You can use the toolkit to access resources for practice and learning across all these pillars of realistic medicine. Each pillar is organised to present resources of increasing depth. For example, learning resources for a particular pillar might start with a basic definition, then lead you on to some reflection, critical evaluation, applying a skill in practice, and teaching others. Quick access is provided to resources that will be useful for patient care.
Have a look at the following introductory resources, and think about how you could apply these pillars of realistic medicine in your own place of work and discuss with colleagues if you can.
Realistic Medicine is a way of thinking about healthcare that seeks to ensure that the tests, treatment and interventions that we provide are beneficial and suitable for each person; and that treatment that is harmful, unlikely to be effective and wasteful, is avoided. It focuses on the core relationship between those who provide care and those who receive it and emphasises the importance of carefully listening to what is important to each person.
In practice this means that the fundamental principles of Realistic Medicine (improving Shared Decision Making and Personalised care, Reducing Harm and Waste and Unwarranted Variation as well as Managing Risk Better in a climate of continued Improvement and Innovation) are widely publicised and that resources to help staff achieve these goals are easily available.
What is a realistic medicine champion?A Realistic Medicine Champion works with their colleagues to help promote Realistic Medicine at the front line, offering advice and information to help empower staff to adopt the fundamental principles. They will help promote a positive RM culture within their health board and across NHS Scotland. Our champions recognise Realistic medicine in practice and showcase success and support teams beginning their journey.
Why do we need RM champions?Champions are key to a successful change process. These are the people within an organisation who see the vision for change and want to actively advocate for and support the changes. They bring the message closer to the clinical workforce. Champions can be from any level within the organisation and champions from multiple levels and disciplines are encouraged.
What does an RM champion have to do?
If you are an RM Champion you will:
Why become an RM champion?
By becoming an RM champion you will be helping deliver excellent person-centred care, assist colleagues in reducing harm, waste and unwarranted variation and help drive innovation and improvement. It is also a great opportunity for your personal development.
Champions will be able to develop their knowledge and skills through:
To find out how to become a realistic medicine champion consult the information for your local health board
Find out who your realistic medicine lead is.
A quarterly bulletin, produced by NHS Scotland librarians, compiles evidence relevant to the '6 Pillars' of Realistic Medicine.
To find out more view the Realistic Medicine Bulletin.
Source: The Knowledge Network (NHS Forth Valley, The State Hospital and NHS Tayside)
Audience: all health and social care staff
Access: free online resource