Education level 3: Apply in practice
Care Experience Improvement ModelSource: Healthcare Improvement Scotland
Description: The Care Experience Improvement Model (CEIM) is a simple framework that supports health and social care teams to make improvements that are directly related to feedback in a person-centred way.
Target audience: all those working in health and social care.
Access: free online resource.
Participation toolkitSource: Healthcare Improvement Scotland
Description: tools, guidance and resources useful for planning community engagement.
Target audience: all health and social care staff
Access: free online resource.
Person centered care networkSource: Healthcare Improvement Scotland.
Description: connects health, social care and social work staff from across a range of public sectors to enable improvements in person-centred care and practice.
Target audience: all health and social care staff.
Access: free online resource