About this Toolkit

Editorial team:

Key Contact - Paul Corrigan, Information Officer, paul.corrigan@ggc.scot.nhs.uk

Knowledge Manager - Kirsty Coltart, Beatson Librarian, kirsty.coltart@ggc.scot.nhs.uk

Senior Responsible Owner - Claire O'Neill, Lead Nurse Palliative Care, claire.o'neill2@ggc.scot.nhs.uk

Organisations involved in the development of this toolkit:

Palliative Care staff based in community, acute and education teams across NHSGGC.

NHSGGC Library Network provides library and information services to all staff working within NHSGGC and its partner organisations.

Tactuum is a software company based in Glasgow, with an office in the US. Tactuum’s mission is to improve healthcare services through the delivery of digital services supporting healthcare providers and patients.

Content has been checked for accessibility in line with the relevant RDS Standard Operating Procedures.

The app is supported by Android 4.4 or later and iOS 8.0 or later devices and is compliant with accessibility standards for native mobile apps.

The website is optimised for use on both desktop and mobile devices in the following browsers - IE9+, Chrome, Edge, and Safari and is compliant with WC3A 2.0 Standards.

Authorship

Content is created by Palliative Care staff based in community and acute teams across NHSGGC with development and other support from Knowledge Services. 

Technical maintenance and updating of the app is carried out by Tactuum Ltd and funded through the National Decision Support Programme led by Healthcare Improvement Scotland.

Review and Approval

The Editorial team monitors content on an ongoing basis and review content upon agreed review dates.

Key content suppliers can notify the Editorial team of required updates to to any published/linked resources as and when needed. The Editorial team will approve non guideline content and can do this outwith scheduled group meetings.

RDS automated alerts when review is due will be sent to the Editorial team.

Unless otherwise indicated, copyright in this app/website is retained by NHS Greater Glasgow and Clyde.  Users may download or print copies for their own use.

FlatIcon images used in this work are covered by the licence paid by Tactuum as software provider of the RDS platform.

Locally generated content is produced/overseen by Specialist Palliative Care Staff with support from key colleagues in Knowledge Services, Pharmacy, Clinical Governance, Information Governance and other relevant departments. All guidelines which are linked to via the National Palliative Care Guidelines toolkit are of course subject to their own evidence sourcing.

The content within this app/website is based on current evidence and best practice, however it is intended to be applied alongside sound practitioner judgement. As such, NHS Greater Glasgow and Clyde is not responsible or liable for management decision made on the basis of the information provided via this app/website.

Use of this app within education settings should always be in accordance with local policies and guidance with regard to practice and mobile device usage.

NHS Greater Glasgow and Clyde is not responsible for the content of any external websites listed, nor do they endorse any commercial product or service mentioned or advised on in any of these websites.

All use of this resource is subject to Scots law and the jurisdiction of the Scottish courts and is subject to this disclaimer. Any views given on the app/website are not necessarily those of Healthcare Improvement Scotland or anyone connected with us.

This toolkit forms part of the NHSGGC Digital Strategy. We have established an Editorial team to oversee development and maintenance of this toolkit. 

Guideline content whether local or national is subject to governance process outwith this Editorial team.

The email for the Editorial team is available in the "Key contacts" section above and can be used to highlight any feedback or complaints.

A contact form is provided to facilitate direct communications via this toolkit. All communication regarding feedback/complaints will be recorded. Minor issues will be dealt with by the Information Officer and passed to Knowledge Manager if deemed significant and/or involving technical issues. All other feedback/complaints will be communicated to the Editorial team and appropriate action will be decided upon. This could include investigating serious queries about content. Any issues raised about services will be passed on directly or through appropriate channels.

We have a risk log that flags potential risks and mitigating measures.

Functional testing carried out by the Editorial team as content is added and on subsequent updating. User testing of this toolkit has been carried out with local Palliative Care Resource Nurses Group and during Palliative Care Training/Education sessions (acute and community).  End user acceptance testing also carried out with content suppliers and associated users.