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Right Decision Service newsletter: October 2024

Welcome to the Right Decision Service (RDS) newsletter for October 2024.

1.Contingency arrangements for RDS outages

Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements  are:

  • Optimising mobile app build process
  • Mobile app always to be downloadable.
  • Serialising builds to mobile app; separate mobile app build from other editorial and end-user processes
  • Load balancing – provides failover (also enables separation of editorial processes from other processes to improve performance.)

 

In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.

 

2. New deployment with improvements.

A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:

  • Deep-linking to individual toolkits within the RDS mobile app. Each toolkit will now have its own direct URL and QR code, both accessible from the app. These can be used to download the toolkit directly where users already have the RDS app installed. If the user does not yet have the RDS app installed, they will be taken to the app store to install the app and immediately afterwards the toolkit will automatically open and download. Note that this will go live a few days later than the improvements below due to the need to link up the mobile front end to the changes in the content management system.
  • Introducing an Announcement Header field to replace the hardcoded "Announcements and latest updates" text. This will enable users to see at a glance the focus of new announcements.
  • Automated daily emptying of the recycling bin (with a 30 day rolling grace period)  in the content management system. A bug preventing complete emptying of the recycling bin contributed to one of the outages earlier this year.
  • Supporting multiple passcodes (ticket 6079)
  • Expanding accordion section to show location of a search result rather than requiring user coming from a search result to manually open all sections and search again for the term.
  • Displaying first accordion section Content text as a snippet on the search results page as a fallback if default/main content is not provided
  • Displaying the context of each search result in the form of a link to the relevant parent tool/section. This will help users to choose which search result is most likely to be appropriate for their needs.
  • As part of release of the new national benzodiazepine quality prescribing guidance toolkit sponsored by Scottish Government Effective Prescribing and Therapeutics, a digital tool to support creation of benzodiazepine tapering/withdrawal schedules.

We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.

3. RDS Search, Browse and Archive/Version control enhancements

We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.

4. Support tickets

We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing  support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.

Table formatting

There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.

5. New RDS toolkits

Recently launched toolkits include:

NHS Lothian Infectious Diseases

Scottish Health Technologies Group – Technology Assessment recommendations

NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

A number of toolkits are expected to go live before Christmas, including:

  • Focus on dementia
  • Highland Council Getting it Right for Every Child
  • Dumfries and Galloway Adult Support and Protection procedures
  • National Waiting Well toolkit
  • Fertility Scotland National Network
  • NHS Lothian postural care for care homes

6.Sign up to RDS Editors Teams channel

We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest.  The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.

 

7. Evaluation projects

The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.

Please contact ann.wales3@nhs.scot if you would like to know more about this project.

  1. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Friday 29th November 3-4 pm
  • Thursday 5 December 3.30 -4.30 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

 

To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form  - also available in End-user and Provider sections of the RDS Learning and Support area.   If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

The Right Decision Service:  the national decision support platform for Scotland’s health and care

Website: https://rightdecisions.scot.nhs.uk    Mobile app download:  Apple  Android

 

 

Warning

Background

The following diagram gives an overview of the primary care pathway (through to the interface with secondary care) based on presentation at General Practice. 

National headache pathway

Pathway recommendations

Most patients presenting to health services with headaches have primary headache (up to 95% presenting to primary care and over 50% presenting to A&E). The most common primary headache is migraine, making up the majority of these patients. Most patients with migraine can be adequately managed in primary care. Some patients, particularly those with more frequent headache may need input from secondary care.

The following diagram lists the important red, amber and green flags:

Red flags

Most patients do not have serious secondary headache. Red flags indicate the need for urgent assessment to exclude a secondary cause. The most consistent indicators for serious secondary causes for headache are:

  1. Thunderclap (sudden onset) headache (consider SAH and its differential)
  2. New focal neurological deficit on examination (e.g. hemiparesis)
  3. Systemic features (considering GCA, infection such as meningitis or encephalitis, etc)
  4. New progressive headache in a patient over 50 (most headaches presenting in patients
    over 50 are benign, but there is an increased risk of secondary pathology with
    increasing age)

Thunderclap headache is usually occipital or global. It is defined as a severe abrupt onset headache, usually reaching its peak instantaneously, but headache can progress over up to 5 minutes. The main consideration is subarachnoid haemorrhage, but other causes include cervical artery dissection, intracranial haemorrhage, posterior circulation stroke, cerebral venous sinus thrombosis and spontaneous intracranial hypotension.

Anyone presenting with a thunderclap headache should have a same day referral (which may be through A&E), even in delayed presentations.

A new focal neurological symptom (eg seizure) or sign (eg hemiparesis) in a patient with a new progressive headache indicates the possibility of an intracranial pathology and this should prompt an urgent referral for assessment and appropriate imaging. The referring clinical should decide whether this merits attendance at A&E, a call to the appropriate specialist service or an urgent referral. Specific syndromes that may indicate the possibility of a brain tumour are listed below, but extra dural / sub dural haematomas, cerebral venous sinus thrombosis, viral encephalitis and other intracranial pathology can present similarly.


Headache suggesting the possibility of a brain tumour

  1. New headache plus sub-acute progressive focal neurology
  2. New headache plus seizures
  3. New headache with personality or cognitive change not suggestive of dementia, with no
    psychiatric history and confirmed by witness

Fever, neck stiffness and rash should raise the consideration of infection such as meningitis and constitutional symptoms and scalp tenderness should raise the consideration of Giant Cell Arteritis (GCA).

Most headache in older patients will have a benign cause (mainly migraine), but the clinician should have a lower threshold for considering a secondary cause in an older patient with a new persisting or worsening headache. Anyone over 50 with a new headache should have a CRP +/- plasma viscosity +/- ESR + FBC as per local protocol to consider GCA. Anyone where this is a serious consideration should have an urgent referral and consideration of steroids as per local protocol.

 

Amber flags

Features that may indicate a secondary cause but may also be seen in primary headaches:

  1. Changes in headache intensity with changes of posture (upright consider low pressure / headache when lying flat consider high pressure)
  2. Worsening/Triggering headache with Valsalva (e.g. coughing, straining)
  3. Atypical aura (duration >1 hour or including motor weakness)
  4. Progressive headache (worsening over weeks or longer)
  5. Head trauma within the last month
  6. Previous history of cancer or HIV
  7. Re-attendance to A&E or GP surgery with progressively worsening headache severity or frequency

Consider a secondary cause if any of these are present.

Orthostatic headache should have a consistent onset / worsening on assuming an upright posture and offset / significant improvement on lying flat. This should be differentiated from headache which improves on lying still, which is a feature of migraine. Early assessment and treatment of Spontaneous Intracranial Hypotension (SIH) improves outcomes and patients with orthostatic headache should be referred urgently. Further information is available in the consensus guidelines on SIH.

Headache wakening the patient, headache present on wakening which then improves after assuming an upright posture and Valsalva headache (headache triggered by coughing or other Valsalva manoeuvres) raises the possibility of raised intracranial pressure. Headache present on wakening which improves after assuming an upright posture may also be due to cervicogenic headache and obstructive sleep apnoea or other causes of nocturnal hypoventilation. Migraine starting in sleep is the commonest cause for wakening with a headache (especially if the headache is intermittent). It is also important to consider Medication Overuse Headache as
“wearing off” of the overused medication during sleep can result in wakening with a headache which then improves with taking the overused medication. These patients are likely to have migraine.

Normal imaging does not exclude raised intracranial pressure and it is important to examine the patient for papilloedema. An urgent optician assessment should be considered where the clinician is not confident undertaking ophthalmoscopy. More detail on the assessment and management of Intracranial Hypertension can be found on (insert link). Due to risk to vision, patients should be referred same day as per local protocol, usually to ophthalmology in the first instance.

A history of cancer, immunosuppression (including HIV) and recent head trauma in a patient with new progressive headache should raise the consideration of secondary brain tumour, infection or intracranial haemorrhage. These patients usually have other features in addition to headache.

Features that do not help to differentiate primary from secondary headaches are:

  1. Severity
  2. Treatment response

 

Grreen flags

Features that are supportive of a diagnosis of primary headache:

  1. Recurrent episodic headache, particularly with features of migraine
  2. Long history of daily headache

If there are no concerning features then it is appropriate to manage these patients for migraine.

Other features that are pointers to migraine include a previous migraine history and a family history of migraine.

 

Diagnosis of primary headache syndromes

Migraine is the commonest primary headache presenting to both primary and secondary care. It is however important to consider other primary headache disorders as per the following table. 

Please note that this table may require both horizontal and vertical scrolling to view all content in the mobile app version.

Headache feature  Migraine (with or without aura)  Cluster headache  Tension-type headache 
Frequency  Majority of patients presenting to both primary and secondary care (94% of people presenting in primary care with episodic headache will have migraine)  Rare - 1 in 1,000  Very common, but not  often seen in primary or secondary care as usually mild and self-managed 
Duration of headache 

4 – 72 hours in adults 

1 – 72 hours in young people 

15 minutes to 3 hours  30 minutes – continuous 
Pain location 

Unilateral or bilateral 

(head, face or neck) 

Unilateral (around the eye, above the eye and along the side of the head/face) 

Bilateral 

(head, face or neck) 

Pain quality 

Pulsating 

(throbbing or banging in young people) 

Variable (can be sharp, boring, burning, throbbing or tightening) 

Pressing/tightening 

(non-pulsating) 

Pain intensity  Moderate or severe  Severe or very severe  Mild or moderate 
Effect of activities 

Aggravated by, or causes avoidance of, routine activities of daily living 

(e.g. prefer to stay still or go to bed) 

Restlessness or agitation  Not aggravated by routine activities of daily living 
Other symptoms 
  • Photophobia (sensitivity to light) 
  • Phonophobia (sensitivity to sound) 
  • Nausea and/or vomiting 
  • Allodynia (sensitivity to touch) 
  • Cranial autonomic symptoms 
  • Aura (lasts 5 – 60 minutes) can include: 
  • Flickering lights, spots or lines and/or partial loss of vision 
  • Sensory symptoms such as numbness and/or pins and needles 
  • Speech disturbance 

Cranial autonomic symptoms on the same side as the headache: 

  • Red and/or watery eye 
  • Nasal congestion and/or runny nose 
  • Swollen eyelid 
  • Forehead and facial sweating 
  • Constricted pupil and/or drooping eyelid 

Patients with cluster can get migrainous symptoms and aura 

None 

 

Migraine is differentiated into episodic and chronic migraine 

Patients with episodic have migraine on 14 or less days per month (high frequency episodic migraine 10-14 days per month). 

Patients with chronic migraine have 15 or more days of headache per month 8 of which should meet criteria for migraine. Chronic migraine therefore usually presents with a mixture of milder background headache and migraine. 

 

Information to help with diagnosis of headache

  • Patients with migraines often underplay their symptoms 
  • Recurrent ‘sinus headache’ and/or dizziness is usually migraine 
  • In patients with chronic migraine, there is usually background headache with superimposed migraine days 
  • In patients taking acute treatment on >10 days/month, consider medication overuse headache 
  • Most patients waking with headache have migraine or medication overuse headache (withdrawal of overused analgesia overnight) 
  • Menstrual headache is almost always migraine and migraine usually improves in pregnancy 
  • Most patients with migraine are sensitive to head movement during a migraine so bending, coughing or sneezing during a migraine may make headache worse (motion sensitivity) 
  • Most patients with migraine don't have aura  
  • 40% of migraine is bilateral 

 

Referral to secondary care (migraine)

Migraine is the most likely diagnosis for a patient attending primary care with headache. Many of these patients will be successfully managed in primary care. If there is a clear diagnosis of migraine we recommend acute +/- preventative treatment (as detailed in the acute and preventative treatment sections).  

Where preventative treatment is not successful after a trial of three preventative medications at an adequate dose and for an adequate length of time, consider referral to relevant secondary care services as per local arrangements.

If there is diagnostic uncertainty or concern about a secondary cause, consider open access CT as an alternative to secondary care referral. 

 

Patient lifestyle advice for migraine

Patients should be directed to the resources available on NHS Inform to for lifestyle advice. Where consultation time allows the following key points should be made in relation to lifestyle. 

  1. Regular sleep pattern. 
  2. Regular eating pattern / don’t skip meals (more frequent small meals may help). 
  3. Regular fluid intake but limit alcohol, and limit caffeine from tea, coffee and some soft drinks. 
  4. Regular physical activity/exercise 
  5. Regular breaks from computers/phone screens  
  6. Relaxation activities such as mindfulness, yoga or meditation 

Manage potential triggers as needed; e.g. avoid perfumes, certain food triggers if applicable, bright, flashing or flickering lights (consider wearing sunglasses when outside or in bright, flashing or flickering light) 

Further advice is available from the Migraine Trust on 0808 802 0066 or https://migrainetrust.org/what-we-do/our-information-and-support-service/ 

 

References and further resources

  1. SIGN 155 Clinician Guidance SIGN 155 Pharmacological management of migraine 2023 update 
  2. SIGN 155 patient guidance SIGN Migraine patient booklet PAT155 (revised 2022) 
  3. Heads up podcasts from the National Migraine Centre Heads Up podcast - National Migraine Centre 
  4. British Association for the Study of Headache - Headache management system 
  5. Headache UK Optimal clinical pathway for adults with headache and facial pain. NNAG (National Neurosciences Advisory Group). 2023.
  6. Optimal clinical pathway for adults with headache and facial pain — National Neurosciences Advisory Group (nnag.org.uk) 
  7. Mollan S. et al. Evaluation and Management of adult idiopathic intracranial hypertension. Practical Neurology. 2018. Evaluation and management of adult idiopathic intracranial hypertension (bmj.com) 
  8. Cheema S. et al. Multidisciplinary consensus guideline for the diagnosis and management of spontaneous intracranial hypotension. JNNP. 2023. https://jnnp.bmj.com/content/early/2023/05/04/jnnp-2023-331166 

 

   gjnh.cfsdpmo@gjnh.scot.nhs.uk

  www.nhscfsd.co.uk

@NHSScotCfSD

Centre for Sustainable Delivery

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Editorial Information

Last reviewed: 11/10/2023

Next review date: 01/04/2025

Author(s): Centre for Sustainable Delivery.