Helplines | Right Decisions

Please update your RDS mobile app to version 4.7.1

We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.

You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.

To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:

On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.

On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.

Please get in touch with ann.wales3@nhs.scot with any questions.

If you need to talk to someone immediately, you can call:

NHS 24 on 111
Samaritans 116 123; available 24 hours

If you feel you are struggling to look after your child, you can contact:

Mental health support

.SANEline 0300 304 7000; open 4pm-10pm
- A mental health crisis line.
PANDAS 0808 1961 776; Mon–Sun, 11am-10pm.
- PANDAS help to support and advise any parent with a perinatal mental illness. It is run by a team of trained volunteers who will be happy to chat to you and direct you to the right support.

Breastfeeding

The Breastfeeding Network 0300 100 0212; 24 hours a day, 365 days a year.

The National Breastfeeding Helpline. All calls are answered by volunteers in their own homes. All are mums who have breastfed and are trained and supported by the Breastfeeding Network and the Association of Breastfeeding Mothers. They offer friendly, evidence-based, confidential breastfeeding information, support and reassurance.

Parenting

Parentline Scotland 0800 0280 2233; Mon-Fri, 9am-9pm and Sat-Sun, 9am-noon.

Sleep

Cry-sis 0800 448 0737; 9am-10pm every day.

Helpline and advice for parents with crying and sleepless babies.

Support for Muslim women

Amina MWRC (Muslim Women’s Resource Centre) 0808 801 0301; 10am-4pm

Amina’s Helpline team offers support through telephone befriending, a national helpline and a web chat service.

Text lines

If you do not want to talk to someone over the phone, these text lines are open 24 hours a day, every day.

Shout Crisis Text Line
- Text SHOUT to 85258
YoungMinds Crisis Messenger – for people under 19
- Text YM to 85258