Monitoring and acting on feedback and complaints

We encourage users of this toolkit to use our guidelines feedback form to highlight any feedback or complaints.

Any messages received through the generic RDS Feedback form will also be forwarded to the Knowledge Manager for the toolkit and passed on to the clinical teams as appropriate.

Guideline authors and the editorial team will acknowledge the feedback promptly and endeavour to address it in a timely manner. If a guideline requires significant amendments, the appropriate guideline group will assess whether it should be withdrawn awaiting update or can remain on the site with an appropriate statement.