We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.
You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.
To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:
On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.
On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.
Please get in touch with ann.wales3@nhs.scot with any questions.
| Tap each title to expand. Work through each section in numerical order |
Please watch this video where Barbara Hughes, Senior Library Assistant with North Ayrshire Library Services, describes how she would approach getting someone started with making online video calls.
Thanks to North Ayrshire Library Services for creating this video (Duration 4 min 27s). The approach demonstrated is based on the Digital Unite session plan. 
Listening to Barbara's tips and advice, what are the key things about communicating with remote technology that you want to learn more about?
|
Face to face |
Remote technology |
|
Easy to engage |
No need to travel |
|
Non-verbal cues (expression and body language) |
Benefits people who live in remote areas or who have physical or mental conditions that make travel difficult |
|
Relationship building |
May be preferred by some people e.g. with childcare, social anxiety or who prefer some distance in group or one-to-one discussions |
|
A different physical environment can help people to adopt new perspectives |
Engagement and relationship-building can be achieved through remote technology |
Communicating using remote technology uses all the skills that you need for good face-to-face communication – but with fewer interpersonal and non-verbal cues.
It is even more important to:
Infoforwellbeing