Skip to main content
  1. Right Decisions
  2. Back
  3. Happy Healthy Tots
  4. Your health and wellbeing
Announcements and latest updates

Right Decision Service newsletter: October 2024

Welcome to the Right Decision Service (RDS) newsletter for October 2024.

1.Contingency arrangements for RDS outages

Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements  are:

  • Optimising mobile app build process
  • Mobile app always to be downloadable.
  • Serialising builds to mobile app; separate mobile app build from other editorial and end-user processes
  • Load balancing – provides failover (also enables separation of editorial processes from other processes to improve performance.)

 

In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.

 

2. New deployment with improvements.

A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:

  • Deep-linking to individual toolkits within the RDS mobile app. Each toolkit will now have its own direct URL and QR code, both accessible from the app. These can be used to download the toolkit directly where users already have the RDS app installed. If the user does not yet have the RDS app installed, they will be taken to the app store to install the app and immediately afterwards the toolkit will automatically open and download. Note that this will go live a few days later than the improvements below due to the need to link up the mobile front end to the changes in the content management system.
  • Introducing an Announcement Header field to replace the hardcoded "Announcements and latest updates" text. This will enable users to see at a glance the focus of new announcements.
  • Automated daily emptying of the recycling bin (with a 30 day rolling grace period)  in the content management system. A bug preventing complete emptying of the recycling bin contributed to one of the outages earlier this year.
  • Supporting multiple passcodes (ticket 6079)
  • Expanding accordion section to show location of a search result rather than requiring user coming from a search result to manually open all sections and search again for the term.
  • Displaying first accordion section Content text as a snippet on the search results page as a fallback if default/main content is not provided
  • Displaying the context of each search result in the form of a link to the relevant parent tool/section. This will help users to choose which search result is most likely to be appropriate for their needs.
  • As part of release of the new national benzodiazepine quality prescribing guidance toolkit sponsored by Scottish Government Effective Prescribing and Therapeutics, a digital tool to support creation of benzodiazepine tapering/withdrawal schedules.

We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.

3. RDS Search, Browse and Archive/Version control enhancements

We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.

4. Support tickets

We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing  support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.

Table formatting

There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.

5. New RDS toolkits

Recently launched toolkits include:

NHS Lothian Infectious Diseases

Scottish Health Technologies Group – Technology Assessment recommendations

NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

A number of toolkits are expected to go live before Christmas, including:

  • Focus on dementia
  • Highland Council Getting it Right for Every Child
  • Dumfries and Galloway Adult Support and Protection procedures
  • National Waiting Well toolkit
  • Fertility Scotland National Network
  • NHS Lothian postural care for care homes

6.Sign up to RDS Editors Teams channel

We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest.  The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.

 

7. Evaluation projects

The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.

Please contact ann.wales3@nhs.scot if you would like to know more about this project.

  1. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Friday 29th November 3-4 pm
  • Thursday 5 December 3.30 -4.30 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

 

To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form  - also available in End-user and Provider sections of the RDS Learning and Support area.   If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

The Right Decision Service:  the national decision support platform for Scotland’s health and care

Website: https://rightdecisions.scot.nhs.uk    Mobile app download:  Apple  Android

 

 

Your health and wellbeing

Warning

Becoming a family

Parenting

HENRY

Healthy Start, Brighter Future

The HENRY programme aims to support families of children aged 0-12 years with engaging the whole family to adopt healthier eating and lifestyle habits. HENRY addresses a range of areas that are relevant to families including but not limited to; parenting, well-being, self-esteem and confidence, portion sizes, healthy food swaps, getting active as a family, food groups and food labelling. 

Website Visit the Henry webpages for more information

Website NHS Greater Glasgow and Clyde are working in partnership with Early Years Scotland (EYS) and Possibilities for Each and Every Kid (PEEK) to deliver the HENRY programmes and workshops.  You will find the registration forms in the how and where to access HENRY section of our website.

 

Website Parent Club Scotland: Tips and advice you can trust to help with the highs and lows of parenting.

Website Children 1st Parentline: Do you feel like you’re at the end of your tether? Children 1st Parentline is here for you and your family.

Website Parenting across Scotland: Together with our member organisations, we work to ensure that all parents and caregivers are valued and supported to raise Scotland’s children.

Fatherhood

Dads are important too, being a new dad is wonderful but can be overwhelming and trigger a range of emotions, we can help support you too. 

Website Fathers Network: registered charity Scotland, improving children's lives through the positive involvement of dads, father-figures & whole families 

Website Dads Rock registered charity Scotland Improve outcomes for children in Scotland to ensure the best start in life by providing support to Dads and families. 

Website Being Da – Episode 1  Home Start Glasgow South have launched a new Podcast just for dads

Single Parents

Being a single parent can undoubtedly be tough, stressful and demanding do not be afraid to ask for help or support. Remember you matter too!

Website One Parent Families Scotland:  Charity that aims to enable single parent families to achieve their potential, to reach a decent standard of living and contribute to Scottish society 

Website Gingerbread single parent family charity registered England and Wales.  Not Scotland based but also links to digital groups.  Alternative language options available. 

Website NHS Advice for Single Parents: If you're bringing up a child on your own, do not be afraid to ask for help from friends and family. You may also find that other single parents are a good source of support.

Website Single Parenting Stress: How to beat burnout information from very well mind

Same Sex Parenting

Website Rainbow Families – LGBT Health and Wellbeing: Rainbow Families events are for specifically for anyone looking to meet other LGBTQ+ parents, share experiences and socialise in a family setting. It’s a friendly and relaxed group with a really diverse mix of coupled and single LGBTQ+ parents and their children taking part

Same Sex Parenting: Family Lives

 

Website New Family Social - Home:   Support for LGBQ+ families with fostering and adopting

Queer Families: Support and Advice for LGBTQ+ families

Support and advice

Click on image to open PDF

Mental health

We understand when having a baby it is natural to experience a range of emotions.  However if they start to have an impact on your everyday life, you may need more support. 

Website Breathing Space: Helpline and mental health information. Managed by NHS24 for people living in Scotland. 

Website SAMH: Scottish Action for Mental Health, registered Scotland 

Website Samaritans: registered charity Scotland, England, Wales 

Website Papyrus: Prevention of Young Suicide registered charity national.  Accessibility using Recite to read the text aloud 

Website Young Minds: mental health registered charity 

Website PANDAS raises awareness and support for postnatal and prenatal depression, perinatal mental health 

Website Tommys UK charity researching stillbirth, pregnancy complications, and premature birth 

Website NHS GGC Perinatal mental health Scotland’s first specialist perinatal mental health inpatient and community service for mothers, babies and their families. 

We are a comprehensive service providing care and treatment to women who are pregnant or are up to one year postnatal and are at risk of, or are affected by, mental illness. We also offer expert advice to women considering pregnancy if they are at risk of a serious mental illness. 

Website CrossReach Bluebell Perinatal Counselling:  

Sexual health and relationships 

We will talk to with you about your sexual health including conversations around relationships and contraception. 

Website Sandyford Sexual Health Services NHSGGC.  Information in community languages. 

Website https://www.relationships-scotland.org.uk/ Counselling, mediation and family support across Scotland. Registered charity Scotland 

Your safety

Domestic Abuse

Domestic abuse can happen to anyone.  Your Health Visitor can help you to recognise the signs and support you to get the help that you need. Below is a list of organisation that can also help.

Website Scotland's Domestic Abuse and Forced Marriage Helpline

The helpline is here to support anyone experiencing domestic abuse or forced marriage, as well as their family members, friends, colleagues and professionals who support them. They provide a confidential, sensitive service to anyone who calls.

Website Scottish Women's Aid: the lead organisation in Scotland working towards the prevention of domestic abuse. You can find details of your nearest support group.

Website Amina: the Muslim Women’s Resource Centre is an organisation, based in Scotland, that empowers and supports Muslim and BME women by serving as a vital link between them and the barriers they face everyday.  

Website Hemat Gryffe: is Scotland’s first Asian, Black and Minority Ethnic Women’s Aid Group.  If you are experiencing Domestic Abuse, Forced Marriage or Honour Based Abuse they can help you.   

Website Mygov.scot- Staying Safe: provides information about your rights if you are experiencing domestic abuse, and can help direct you to a service for advice and support.

Website LGBT Youth Scotland Domestic Abuse Scotland: work across Scotland to raise awareness of LGBTQ+ people’s experiences of domestic abuse and to support professionals and service providers to improve service responses to LGBTQ+ people.

Website galop supports LGBT+ people who have experienced abuse and violence

Website Abused men in Scotland: AMIS is Scotland’s leading charity and helpline for male domestic abuse. Everyone is welcome to contact us for help by phone or email.

Website Men’s Advice Line UK: a confidential helpline for male victims of domestic abuse and those supporting them. They offer advice and emotional support to men who experience abuse, and direct them to other vital services to help keep them and their children safe.

Website Police Scotland - Domestic Abuse and Disclosure Scheme: provides information about domestic abuse, how to report if you or someone you know is a victim, support you can receive and a message to perpetrators.

Website Strut Safe: Not-for-profit community interest company. A phone line for people walking alone until they reach their destination. 

Rape & Sexual Assault

Website Archway Glasgow Sexual Assault Referral Centre: Archway Glasgow is a Sexual Assault Response Coordination Service. They are a specialist service in Glasgow made up of a team of experts experienced in caring for people who have been raped or sexually assaulted within the last 7 days. It runs an appointment-only service but is open 7 days a week, 24 hours a day.

Website Mygov.scot - Support after rape or sexual assault: provides information about your rights if you have been raped or sexually assaulted, and can help direct you to a service for advice and support.

Website Rape Crisis Scotland: Rape Crisis Scotland is Scotland’s leading organisation working to transform attitudes, improve responses and ultimately to end rape and sexual violence in all its forms. They work with a network of local Rape Crisis Centres across Scotland who provide support to rape survivors. They also run a Website national helpline with support and information for anyone affected by sexual violence open daily from 5pm – midnight, 365 days a year.  Call: 08088 01 03 02 or Text: 07537 410 027

Website That Guy: is a campaign from Police Scotland that aims to reduce rape, serious sexual assault and harassment by having frank conversations with men about male sexual entitlement.

Stalking

Website Mygov.scot - Stalking: provides information about your rights if you are experiencing stalking, and can help direct you to a service for advice and support.

Trafficking and commercial sexual exploitation

Website Safer Scotland - Commercial Sexual Exploitation: provides information about commercial sexual exploitation and can direct you to a service for advice and support.

Website TARA (Trafficking Awareness Raising Alliance): is a service for women trafficked for sexual exploitation. They work with women to provide practical, and emotional support to recover from their experiences.  The service, includes a 24/7 crisis response, and is available to women from across Scotland. They can provide interpreters and translation services as needed.

Smoking

If your baby or child are in an environment where someone is smoking we will talk to you about how to keep your family safe from second hand smoke and the help available to stop smoking

Keep your family safe from second-hand smoke – NHSGGC. 

Second Hand Smoke

Click on image to open PDF

Other Languages This leaflet is available in other languages - use this link to list them

Website Stop Smoking Support - Quit your way - NHSGGC has information about free local help available for anyone who wants to stop smoking with the NHS Quit Your Way Service.

Website Quit Your Way Scotland has information about free help available for anyone living in Scotland who wants to stop smoking with NHS Inform.

Website Take it outside campaign has information on the effects of second hand smoke on children from NHS Inform.

 

Keep your family safe from second-hand smoke- staying a non-smoker after pregnancy- NHSGGC

Click on image to open PDF

Website Pregnancy Stop Smoking Support:  has information about free help available from the Quit Your Way Pregnancy Service. A specialist stop smoking service available to those who are pregnant and their families across Greater Glasgow and Clyde.

Website Pregnancy Incentives - NHSGGC:  As part of the Pregnancy Service, a store gift card incentive programme is available providing up to £220 in store gift cards to eligible pregnant women who smoke tobacco and would like to stop.

Website Smoking and Pregnancy : has information on the effects of smoking in pregnancy from NHS Inform.

Alcohol and Drugs

Sometimes people use alcohol and drugs as a coping mechanism however if this starts to have an impact on everyday life you may need more support. 

If you are concerned about your own or someone else’s alcohol or drug use there is help available.  For more information see below

Find an alcohol or drug service

Website Alcohol and Drug Recovery Services - NHSGGC

Website Find an alcohol service (alcohol-focus-scotland.org.uk)

Website Scottish Drugs Services Directory (scottishdrugservices.com)

If you are affected by someone else’s alcohol or drug use you may find family support help or advice useful.

Website Scottish Families Affected by Alcohol and Drugs

For general  drugs and harm reduction and an A_Z of drugs

Website Know the score

Keeping Active, Healthy Eating and Managing your Weight

Healthy Eating

Eating healthily can fall to the bottom of the priority list, especially with a new baby or toddlers, but it doesn’t need to be complicated. Your Health Visitor can discuss this with you and, if you need extra support, they can refer you to local service.

Website NHSGGC - Nutrition: You can find helpful information on general healthy eating and where you can find food support in your area.

Website Parent Club - Food & Eating: provide tips and advice to help make mealtimes calmer. Advice on meal planning to save money and enjoy a healthy, balanced diet.

Community cooking activities

If you are interested in boosting your cooking skills, trying new recipes and meeting likeminded parents or carers, Your Health Visitor can advise of local activities.

Developing new skills

If you are seeking employment within the hospitality sector or would like to be qualified to deliver food activities, NHSGGC offers training including accredited REHIS courses. You can find out more about this by contacting the Community Food Network at the e-mail below.

Email ggc.communityfoodnetwork@ggc.scot.nhs.uk

 

Keeping Active

Staying active when you have a young family can be difficult. However there are lots of different ways that you can make your daily routine more physically active. Your Health Visitor can discuss this with you and, if you need extra support, they can refer you to local service.

Website NHSGGC - Get Active: provides information about the different programmes on offer throughout Greater Glasgow and Clyde.

 

Henry

Healthy Start, Brighter Future

The HENRY programme aims to support families of children aged 0-12 years with engaging the whole family to adopt healthier eating and lifestyle habits. HENRY addresses a range of areas that are relevant to families including but not limited to; parenting, well-being, self-esteem and confidence, portion sizes, healthy food swaps, getting active as a family, food groups and food labelling. 

Website Visit the Henry webpages for more information

Website NHS Greater Glasgow and Clyde are working in partnership with Early Years Scotland (EYS) and Possibilities for Each and Every Kid (PEEK) to deliver the HENRY programmes and workshops.  You will find the registration forms in the how and where to access HENRY section of our website.

 

Managing Your Weight

It is normal to put on weight during pregnancy and it can take time to lose after your child is born. However, when you are ready your Health Visitor can discuss this with you and help you direct you to the advice and support you need.

Website NHSGGC - Weight Management: provides information about local services available throughout Greater Glasgow and Clyde  

Gestational Diabetes (GDM)

If you developed Gestational Diabetes during pregnancy, and your Body Mass Index was greater than 30 at the start of your pregnancy, you will have been automatically referred to Glasgow and Clyde Weight Management Services. Referral is usually made by your midwife at the day 10 visit. You will be contacted by the service around 16 weeks after you have given birth. 

Type 2 Diabetes Hub

Help with Money

Having a baby can bring added pressure to your finances. Your Health Visitor can discuss this with you and, if you need extra support, they can refer you a local service.

 

Benefits

Child Benefit

This is a payment made, every four weeks, to someone responsible for bringing up a child who is under 16, or under 20 and in approved education or training. There are income limits which will determine how much money you receive.

Website Financial help if you have children: use this link to find out more about child benefit, and other UK Government benefits, including how to apply.

Best Start Grant and Foods

To get Best Start Grant and Foods, normally you or your partner need to be on certain benefits. You apply for both benefits using the same application form.

Best Start Grant is three payments that go towards helping with the cost of being pregnant or looking after a child.

Pregnancy and baby payment - apply between the end of the 24th week of pregnancy until your baby is 6 months old.

Early learning payment - apply when your child is between 2 and 3 ½ years old.

School age payment - apply for when your child would normally start primary 1.

Best Start Foods is a pre-paid card, which is topped up every four weeks, which you can use to buy infant formula and healthy food. You can apply as soon as you know you are pregnant up until your child is 3 years old.

Website Best Start Grants: use this link find out more including how to apply.

Other Support Available

Website Scottish Child Payment: This is a payment, made every four weeks, for families who get certain benefits, to help towards the costs of looking after each child under 16. Use this link to find out more including how to apply.

Website Help paying for Childcare: You can get help from the government to pay for any type of registered child care. Use this link for more government information.

Website Other help with money: use this link find out more about all benefits and grants available in Scotland

Further support

Local Money Advice Services

If you are worried about money your Health Visitor can also refer you to a local money advice service. They offer free, confidential advice on a range of issues.

Website NHS Inform Service Directory: use this link for more information about local services in your area.

Debt Specialist

Debt Navigator provides information and advice on how to deal with debts including- energy debts; mortgage, rent and council tax arrears; loans, credit cards and overdrafts; car finance and care costs.

Website Debt Navigator: use this link for more information and to access the web chat function.

Help with cost of living

Website Scottish Welfare Fund: The Scottish Welfare Fund helps families and people in Scotland who are on low incomes.  You must be 16 or older and on a low income, or getting certain benefits, to apply for grants available. Use this link for more information from the Scottish welfare fund.

Website Cost of Living Support Scotland: use this link for information about more help available during the cost of living crisis.

Help with bills

Home Energy Scotland is a network of local advice centres covering all of Scotland. It offers free, impartial advice on saving energy, keeping warm at home, renewable energy, greener travel and cutting water waste.

Website Home Energy Scotland: use this link for more information.

 

Health Rights

Website  Your Health Rights (This is the NHS Inform pages which provides a number of useful resources a link to the page with explanation below would be ideal) 

You have a number of rights and responsibilities when using the NHS in Scotland. These are protected under the Patient Rights (Scotland) Act 2011. Find out more about what’s expected of you and what you should expect when accessing healthcare. 

Asylum

Health Rights

You have a number of rights and responsibilities when using the NHS in Scotland.  There are protected under the Patient Rights (Scotland) Act 2011.

Website Your Health Rights : Find out more about what’s expected of you and what you should expect when accessing healthcare. 

Asylum

If you are a refugee or asylum seeker in the UK, or if you know someone who is you can find support from the organisations below.

Website Asylum support: is provided through the Home Office.

Website Scottish Refugee Council:  Scottish Refugee Council is Scotland’s national refugee charity. They provide direct support and advice services, promote community integration, stand up for refugee rights and campaign for a fairer, more humane asylum system

The website can also be view in a variety of languages Other Languages

Website British Red Cross - Help for refugees and asylum seekers:  If you are a refugee or asylum seeker in the UK who needs help, or someone who works with refugees and people seeking asylum, the British Red Cross have specialist teams that will speak to you and help you figure out what you need.

The pages can also be viewed in other languages Other Languages

Website Barnardo's Scotland welcome service:  deliver a quality, responsive and effective service for families seeking refuge in Scotland and family support to Host Families

Website Central and West Integrated Network: is a Scottish Charity which works with individuals and groups to support asylum seekers and refugees, migrant workers and black and minority ethnic people, and works with all communities to promote integration, in the City Centre and West End of Glasgow, across the city of Glasgow and beyond.

Website Amma: Birth Companions is a Glasgow charity that provides vital services to ensure women and birthing people from migrant backgrounds and other underserved groups are supported during pregnancy, childbirth, and early parenthood. 

Editorial Information

Last reviewed: 23/09/2024

Next review date: 23/09/2025

Author(s): Health Visitor Editorial Team.