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Announcements and latest updates

Welcome to the Right Decision Service (RDS) newsletter for August 2024.

  1. Contingency planning for RDS outages

Following the recent RDS outages, Tactuum and the RDS team have been reviewing the learning from these incidents. We are committed to doing all we can to ensure a positive outcome by strengthening the RDS to make it fully robust and clinically resilient for the future.

We would like to invite you to a webinar on 26th September 3-4 pm on national and local contingency planning for future RDS outages.  Tactuum and the RDS team will speak about our business continuity plans and the national contingency arrangements we are putting in place. This will also be a space to share local contingency plans, ideas and existing good practice. We would also like to gather your views on who we should send communications to in the event of future outages.

I have sent a meeting request for this date to all editors – please accept or decline to indicate attendance, and please forward on to relevant contacts. You can also contact Olivia.graham@nhs.scot directly to register your interest in participating.

 

2.National  IV fluid prescribing  calculator

This UK CA marked calculator is now live at https://righdecisions.scot.nhs.uk/ivfluids  . It has been developed by a multiprofessional steering group of leads in IV fluids management, as part of the wider Modernising Patient Pathways Programme within the Centre for Sustainable Delivery.  It aims to address a known cause of clinical error in hospital settings, and we hope it will be especially useful to the new junior doctors who started in August.

Please do spread the word about this new calculator and get in touch with any questions.

 

  1. New toolkits

The following toolkits are now live;

  1. Updated guidance on current and future Medical Device Regulations

We have updated and simplified this guidance within our standard operating procedures. We have clarified the guidance on how to determine whether an RDS tool is a medical device, and have provided an interactive powerpoint slideset to steer you through the process.

 

  1. Guide to six stages of RDS toolkit development

We have developed a guide to support editors and toolkit leads through the process of scoping, designing, delivering, quality assuring and implementing a new RDS toolkit.  We hope this will help in project planning and in building shared understanding of responsibilities throughout the full development process.  The guide emphasises that the project does not end with launch of the new toolkit. Implementation, communication and evaluation are ongoing activities throughout the lifetime of the toolkit.

 

  1. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:
  • Thursday 5 September 1-2 pm
  • Wednesday 24 September 4-5 pm
  • Friday 27 September 12-1 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

7 Evaluation projects

Dr Stephen Biggart from NHS Lothian has kindly shared with us the results of a recent survey of use of the Edinburgh Royal Infirmary of Edinburgh Anaesthesia toolkit. This shows that the majority of consultants are using it weekly or monthly, mainly to access clinical protocols, with a secondary purpose being education and training purposes. They tend to find information by navigating by specialty rather than keyword searching, and had some useful recommendations for future development, such as access to quick reference guidance.

We’d really appreciate you sharing any other local evaluations of RDS in this way – it all helps to build the evidence base for impact.

If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

 

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

About this App

Happy Healthy Tots

Disclaimer - This toolkit is not a replacement for advice from Healthcare professionals.

'Users should take advice from health and care professionals in respect of specific situations'.

Key Contacts

Key Contact for Toolkit - Laura Gordon, Health Visiting Team Leader

Senior Responsible Owner for Toolkit - Morag MacPhail, Senior Nurse

Contact e-mail - ggc.childhealthinver@nhs.scot 

Accessibility checks

Alt-text has been added for images. User-Testing has not identified any accessibility issues.

Content management and governance

Authorship

Health Visitors
Health Improvement Staff/ Public Health
Wee Minds Matter (Perinatal Mental Health Services)
Infant Nutrition Services
Family Nurse Practitioners
Information Support Staff

 

Content Management Processes

Content signed off at time of initial publication by the Heads of Children's Services.

The Digital Health Visiting Development Group will review and approve any suggestions for new
content outwith scheduled review dates.

All content will be reviewed at least annually. This will ensure that the content remains up-to-date
and relevant for the users.

Authors will be responsible for reviewing their respective sections. Digital Health Visiting
Development Group will approve reviewed sections.

 

 

 

Content review by clinicians and people with lived experience

The content was reviewed by Health Visitors and other NHS Staff and people with lived experience of bringing up children in the Greater Glasgow and Clyde Areas, both in the design stage and post-publication.

Copyright

Copyright has been given by Brazelton to use a resource within the Toolkit.

It has been highlighted to users that if they access links to external sources, they should 'consult the
copyright statements on the resources signposted by this site'.

All icons are from Flaticon.com, accessed through the licence held by Tactuum Ltd for the resources supported by the software platform it provides.

Evidence base

All sources have been approved and generally align with the Scottish Government's Health Visiting
Universal Pathway.

Senior nurses and clinicians have reviewed the content within this Toolkit.

We share links to reputable sites but are not responsible for the content.

Governance sign-off and ongoing development

Chief Nurses Governance Group passed onto the Heads of Children's Services who approved for publication.

The Depute Nurse Director Chief Nursing Group will oversee ongoing development.

Monitoring and acting on feedback and complaints

Feedback form has been added to the 'User Feedback' accordion section of the 'About this App' tile.
Feedback from the Webropol Form will be sent directly to the Health Visiting Admin Team.

Risk assessment

Disclaimer has been added that this toolkit is not a replacement for advice from Healthcare
professionals. 'Users should take advice from health and care professionals in respect of specific
situations'.


No patient identifiable information will be gathered/ stored on the app.

User testing

User Testing feedback has been given by at least 15 users. This has not just been feedback from
Health Visiting professionals. User testing feedback has been very positive. Some suggestions have
been made for future improvements.

User Feedback

Happy Healthy Tots is not continuously monitored and cannot provide direct advice for you or your child.  Please contact your Health Visitor or Family Nurse Practitioner if you need advice.

COMPLAINTS - Should you wish to complain about the care you or a family member has received, please use the following link and look for the service you wish to raise a concern about.

FEEDBACK - If you would like to send us some feedback or suggestions for improving the app please contact us by completing the form below. Thank you.

Disclaimer

Disclaimer

NHS Greater Glasgow & Clyde, legally known as Greater Glasgow Health Board (the “Board”) provides the 'Happy Healthy Tots’ app/website (“App/Website”) to help the people it serves in East Dunbartonshire, East Renfrewshire, Glasgow City, Inverclyde, Renfrewshire and West Dunbartonshire. Each individual participating organisation which contributes resources to the App/Website has sole responsibility for the information created or published by them. Any information appearing on the App/Website is issued as general information, is not warranted by the Board, nor should it be taken as advice. No responsibility can be accepted by the Board or any other organisation for action or inaction as a result of information contained on the App/Website. Users should take advice from health and care professionals in respect of specific situations. The use and access of pages of the App/Website is subject to the terms and conditions set out below and by this disclaimer. By using or accessing the App/Website, you agree to be bound by these terms and conditions.

Copyright

Users should consult the copyright statements on the resources signposted by this site.

Links to other Websites and applications

The provision on the App/Website of a link to another website or application does not constitute any authorisation to access material held at that location. Links to sites are provided for informational purposes only and no responsibility is accepted for the quality of resources to be found on such websites. The contents and material made available on linked sites are completely out with the Board’s control and as such no liability is accepted for any loss or damage resulting from accessing or failing to access these sites. No endorsement is expressed or implied by the presence of a link on the  App/Website. The contents of a linked-to website may change without the Board’s knowledge and as a result, links may break or may terminate on pages which were not the original targets of a link. No responsibility or liability for the privacy of personal information is accepted for linked to websites, as these are beyond the Board’s control.

Warranties

The resources contained on the App/Website, including all files that are authorised for public and password-protected download or access, are provided on an “as is” basis and without any warranties. No warranty is given that files downloaded or accessed from the  App/Website are free of computer viruses. No warranties are made as to fitness for purpose, quality or completeness of information. The App/Website excludes any liability for any errors in or omissions in information provided on or linked to from the App/Website.

Reliability of information

The Board uses reasonable efforts to ensure the accuracy and reliability of information on the App/Website in accordance with the policies defined for the App/Website . However, no guarantees are made that the information contained on the App/Website  or associated, or linked to websites is accurate, complete and current at any given time. Information presented on the App/Website  or associated sites may be changed at any time. The resources made available on the App/Website are intended to assist  and support people to with the first 5 years of your child's development. The App/Website is not intended in any way to replace the advice of health and care professionals. Nothing on the App/Website is intended to constitute advice. Specific advice should be sought in specific situations from a properly qualified health or care professional. Content on the App/Website is governed by a number of policies and guidelines. Users of the App/Website should inform the web team using the Feedback form  if they should come across any material contained which they consider to be potentially in breach of any of the published  Scottish Government or NHS Scotland policies or of any relevant legislation in order for the appropriate remedial action to be taken.

Availability of the App/Website

Although the App/Website has been tested and should work correctly under normal circumstance, there are many factors both within and outside of the control of the Board which may prevent the App/Website from being available to users of the world-wide-web. No responsibility is accepted by the Board for any losses that may arise from an inability to access resources on the App/Website. Where a user finds a specific error in the coding of a web page, or where they consider a page to be in breach of accessibility or other published policies of the App/Website, the user should notify the web team via the feedback form in order that appropriate action may be taken.

Governing laws

The terms and conditions of use of the App/Website shall be governed by the laws of Scotland.