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  4. About this App
Please update your RDS mobile app to version 4.7.1

We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.

You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits. 

To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number.  To install latest updates:

On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.

On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.

Please get in touch with ann.wales3@nhs.scot with any questions.

About this App

Disclaimer - This toolkit is not a replacement for advice from Healthcare professionals.

'Users should take advice from health and care professionals in respect of specific situations'.

Key Contacts

Key Contact for Toolkit - Laura Gordon, Health Visiting Team Leader

Senior Responsible Owner for Toolkit - Morag MacPhail, Senior Nurse

Contact e-mail - ggc.childhealthinver@nhs.scot 

Accessibility checks

Alt-text has been added for images. User-Testing has not identified any accessibility issues.

Content management and governance

Authorship

Health Visitors
Health Improvement Staff/ Public Health
Wee Minds Matter (Perinatal Mental Health Services)
Infant Nutrition Services
Family Nurse Practitioners
Information Support Staff

 

Content Management Processes

Content signed off at time of initial publication by the Heads of Children's Services.

The Digital Health Visiting Development Group will review and approve any suggestions for new
content outwith scheduled review dates.

All content will be reviewed at least annually. This will ensure that the content remains up-to-date
and relevant for the users.

Authors will be responsible for reviewing their respective sections. Digital Health Visiting
Development Group will approve reviewed sections.

 

 

 

Content review by clinicians and people with lived experience

The content was reviewed by Health Visitors and other NHS Staff and people with lived experience of bringing up children in the Greater Glasgow and Clyde Areas, both in the design stage and post-publication.

Copyright

Copyright has been given by Brazelton to use a resource within the Toolkit.

It has been highlighted to users that if they access links to external sources, they should 'consult the
copyright statements on the resources signposted by this site'.

All icons are from Flaticon.com, accessed through the licence held by Tactuum Ltd for the resources supported by the software platform it provides.

Evidence base

All sources have been approved and generally align with the Scottish Government's Health Visiting
Universal Pathway.

Senior nurses and clinicians have reviewed the content within this Toolkit.

We share links to reputable sites but are not responsible for the content.

Governance sign-off and ongoing development

Chief Nurses Governance Group passed onto the Heads of Children's Services who approved for publication.

The Depute Nurse Director Chief Nursing Group will oversee ongoing development.

Monitoring and acting on feedback and complaints

Feedback form has been added to the 'User Feedback' accordion section of the 'About this App' tile.
Feedback from the Webropol Form will be sent directly to the Health Visiting Admin Team.

Risk assessment

Disclaimer has been added that this toolkit is not a replacement for advice from Healthcare
professionals. 'Users should take advice from health and care professionals in respect of specific
situations'.


No patient identifiable information will be gathered/ stored on the app.

User testing

User Testing feedback has been given by at least 15 users. This has not just been feedback from
Health Visiting professionals. User testing feedback has been very positive. Some suggestions have
been made for future improvements.

User Feedback

Happy Healthy Tots is not continuously monitored and cannot provide direct advice for you or your child.  Please contact your Health Visitor or Family Nurse Practitioner if you need advice.

COMPLAINTS - Should you wish to complain about the care you or a family member has received, please use the following link and look for the service you wish to raise a concern about.

FEEDBACK - If you would like to send us some feedback or suggestions for improving the app please contact us by completing the form below. Thank you.

Disclaimer

Disclaimer

NHS Greater Glasgow & Clyde, legally known as Greater Glasgow Health Board (the “Board”) provides the 'Happy Healthy Tots’ app/website (“App/Website”) to help the people it serves in East Dunbartonshire, East Renfrewshire, Glasgow City, Inverclyde, Renfrewshire and West Dunbartonshire. Each individual participating organisation which contributes resources to the App/Website has sole responsibility for the information created or published by them. Any information appearing on the App/Website is issued as general information, is not warranted by the Board, nor should it be taken as advice. No responsibility can be accepted by the Board or any other organisation for action or inaction as a result of information contained on the App/Website. Users should take advice from health and care professionals in respect of specific situations. The use and access of pages of the App/Website is subject to the terms and conditions set out below and by this disclaimer. By using or accessing the App/Website, you agree to be bound by these terms and conditions.

Copyright

Users should consult the copyright statements on the resources signposted by this site.

Links to other Websites and applications

The provision on the App/Website of a link to another website or application does not constitute any authorisation to access material held at that location. Links to sites are provided for informational purposes only and no responsibility is accepted for the quality of resources to be found on such websites. The contents and material made available on linked sites are completely out with the Board’s control and as such no liability is accepted for any loss or damage resulting from accessing or failing to access these sites. No endorsement is expressed or implied by the presence of a link on the  App/Website. The contents of a linked-to website may change without the Board’s knowledge and as a result, links may break or may terminate on pages which were not the original targets of a link. No responsibility or liability for the privacy of personal information is accepted for linked to websites, as these are beyond the Board’s control.

Warranties

The resources contained on the App/Website, including all files that are authorised for public and password-protected download or access, are provided on an “as is” basis and without any warranties. No warranty is given that files downloaded or accessed from the  App/Website are free of computer viruses. No warranties are made as to fitness for purpose, quality or completeness of information. The App/Website excludes any liability for any errors in or omissions in information provided on or linked to from the App/Website.

Reliability of information

The Board uses reasonable efforts to ensure the accuracy and reliability of information on the App/Website in accordance with the policies defined for the App/Website . However, no guarantees are made that the information contained on the App/Website  or associated, or linked to websites is accurate, complete and current at any given time. Information presented on the App/Website  or associated sites may be changed at any time. The resources made available on the App/Website are intended to assist  and support people to with the first 5 years of your child's development. The App/Website is not intended in any way to replace the advice of health and care professionals. Nothing on the App/Website is intended to constitute advice. Specific advice should be sought in specific situations from a properly qualified health or care professional. Content on the App/Website is governed by a number of policies and guidelines. Users of the App/Website should inform the web team using the Feedback form  if they should come across any material contained which they consider to be potentially in breach of any of the published  Scottish Government or NHS Scotland policies or of any relevant legislation in order for the appropriate remedial action to be taken.

Availability of the App/Website

Although the App/Website has been tested and should work correctly under normal circumstance, there are many factors both within and outside of the control of the Board which may prevent the App/Website from being available to users of the world-wide-web. No responsibility is accepted by the Board for any losses that may arise from an inability to access resources on the App/Website. Where a user finds a specific error in the coding of a web page, or where they consider a page to be in breach of accessibility or other published policies of the App/Website, the user should notify the web team via the feedback form in order that appropriate action may be taken.

Governing laws

The terms and conditions of use of the App/Website shall be governed by the laws of Scotland.