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Right Decision Service newsletter: October 2024

Welcome to the Right Decision Service (RDS) newsletter for October 2024.

1.Contingency arrangements for RDS outages

Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements  are:

  • Optimising mobile app build process
  • Mobile app always to be downloadable.
  • Serialising builds to mobile app; separate mobile app build from other editorial and end-user processes
  • Load balancing – provides failover (also enables separation of editorial processes from other processes to improve performance.)

 

In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.

 

2. New deployment with improvements.

A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:

  • Deep-linking to individual toolkits within the RDS mobile app. Each toolkit will now have its own direct URL and QR code, both accessible from the app. These can be used to download the toolkit directly where users already have the RDS app installed. If the user does not yet have the RDS app installed, they will be taken to the app store to install the app and immediately afterwards the toolkit will automatically open and download. Note that this will go live a few days later than the improvements below due to the need to link up the mobile front end to the changes in the content management system.
  • Introducing an Announcement Header field to replace the hardcoded "Announcements and latest updates" text. This will enable users to see at a glance the focus of new announcements.
  • Automated daily emptying of the recycling bin (with a 30 day rolling grace period)  in the content management system. A bug preventing complete emptying of the recycling bin contributed to one of the outages earlier this year.
  • Supporting multiple passcodes (ticket 6079)
  • Expanding accordion section to show location of a search result rather than requiring user coming from a search result to manually open all sections and search again for the term.
  • Displaying first accordion section Content text as a snippet on the search results page as a fallback if default/main content is not provided
  • Displaying the context of each search result in the form of a link to the relevant parent tool/section. This will help users to choose which search result is most likely to be appropriate for their needs.
  • As part of release of the new national benzodiazepine quality prescribing guidance toolkit sponsored by Scottish Government Effective Prescribing and Therapeutics, a digital tool to support creation of benzodiazepine tapering/withdrawal schedules.

We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.

3. RDS Search, Browse and Archive/Version control enhancements

We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.

4. Support tickets

We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing  support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.

Table formatting

There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.

5. New RDS toolkits

Recently launched toolkits include:

NHS Lothian Infectious Diseases

Scottish Health Technologies Group – Technology Assessment recommendations

NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

A number of toolkits are expected to go live before Christmas, including:

  • Focus on dementia
  • Highland Council Getting it Right for Every Child
  • Dumfries and Galloway Adult Support and Protection procedures
  • National Waiting Well toolkit
  • Fertility Scotland National Network
  • NHS Lothian postural care for care homes

6.Sign up to RDS Editors Teams channel

We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest.  The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.

 

7. Evaluation projects

The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.

Please contact ann.wales3@nhs.scot if you would like to know more about this project.

  1. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Friday 29th November 3-4 pm
  • Thursday 5 December 3.30 -4.30 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

 

To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form  - also available in End-user and Provider sections of the RDS Learning and Support area.   If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

The Right Decision Service:  the national decision support platform for Scotland’s health and care

Website: https://rightdecisions.scot.nhs.uk    Mobile app download:  Apple  Android

 

 

Tissue Donation (011)

Warning

A guideline is intended to assist healthcare professionals in the choice of disease-specific treatments.

Clinical judgement should be exercised on the applicability of any guideline, influenced by individual patient characteristics. Clinicians should be mindful of the potential for harmful polypharmacy and increased susceptibility to adverse drug reactions in patients with multiple morbidities or frailty. 

If, after discussion with the patient or carer, there are good reasons for not following a guideline, it is good practice to record these and communicate them to others involved in the care of the patient.

PROCEDURE

Assessment Prior to Referral

The criteria below are to help hospital staff, carry out an initial assessment of the deceased to see if he/she might be a suitable donor.

Any one who dies in the department can be considered as per the posters.

Please check the Organ donor register on 01179757580.

Tissue services staff are available 24 hours a day for further advice.

Tissue

Age Range

Heart Valves

Up to age 70

Corneas

From age 2 – 95 years

Tendons

18 – 60 years

Skin Donation

Adult to 70 years

General Contraindications

  • Relatives refuse
  • Unknown identity
  • Procurator Fiscal refuses permission

NB: Post Mortem in itself is not an absolute contraindication. Where a PM is required/requested then the tissue coordinators will liaise with the procurator fiscal where there is need for permission.

Main Medical Contraindications to Tissue Donation

  • Untreated systemic infection
  • History of malignancy (refer to coordinator for corneal donation)
  • History of chronic viral hepatitis or HIV infection.
  • Diseases of unknown aetiology (e.g. multiple sclerosis, crohn’s disease)
  • Active multi-system autoimmune diseases
  • Active chronic infection
  • Risk factors for creutzfeldt-jacob’s disease or its variant (for example dementia)
  • Patients on immunosuppressant’s

Main Corneal Specific Contraindications to Donation

  • Malignancies, leukaemia, lymphoma, myeloma
  • Retinoblastoma
  • Malignant tumours of the anterior segment
  • Intrinsic eye disease, ocular inflammation and any congenital or acquired disorders of the eye, or previous ocular surgery that would preclude successful graft outcome.
  • Infectious disease in eye tissue
  • Alzheimer’s disease

These are the major medical conditions that need to be assess prior to referral.

There are detailed criteria for acceptance/deferral that will be discussed with relatives.

Discuss Issue with Relatives

We are aware that not everyone is comfortable approaching a family when they have just been told about the death of a loved one.

We are trying to increase the number of tissue donors we get in the emergency department.

So the following people, if on shift, are willing to do “the approach” if you are uncomfortable with:

Designated Requestors – Sept 2015

Bernadette Allan

Jenny Kinsella

Laura MacKay

Denise Wilkinson (link nurse)

Alexis Savage

Barbara Leggat

Jocelyn Brittliff

Ashleigh Irons

Record discussion on Summary in the:

  • Case notes
  • Checklist for Deaths in the Emergency Department sheet (these are located in the Fiscal Folder and should be completed for every death in the department)

Contact tissue services on radiopage 07659107029 (24/7)

Specialist nurse in organ donation radiopage 07659594979

Obtain Blood Sample

All donors must have their blood tested for the presence of infection.

These must be taken as soon as possible after death but no later than six hours.

Required samples are 2 clotted and 1 unclotted – there are pre-make packs in the resus room.

BACKGROUND

The Human Tissue (Scotland) Act 2006 firmly places a duty on Scottish ministers to promote and develop programmes of transplantation and to promote information and awareness of donation to the population of Scotland.

From 1st September the Human Tissue (Scotland) Act 2006 cam into force and with it came a change in the way that families decide on donation options after a loved one dies. The most fundamental change is that, under the act, the wishes of the deceased in life will now take precedence over the wishes of the next of kin.

The new legislation introduces the concept of “authorisation” and in doing so, embodies the principle that people can expect the wishes they have expressed in life about what should happen to their bodies after death to be fulfilled.

The main aim of the 2006 act is to increase donation rates of both solid organs and tissues in Scotland and to help make families decisions about donation when someone dies, easier.

Tissue service tissue co-ordinators of the Scottish national blood transfusion service work in close collaboration with donor transplant co-ordinators of NHS blood and transplantation to maximise the number of potential donors and recommend that you make your wishes for donation known.

This can be done in several ways:

  • Join the organ donor register by calling 0300 123 23 23 
  • Visit Organ Donation Scotland and register online
  • Carry a donor card
  • Record your wishes in your will
  • The act further makes provision for those who have no registered, but have made their wishes known about donation after their death. This makes the decisions that relatives have to make easier, knowing that their loved one has “authorised” them to donate on their behalf.
  • The act also makes provision where the deceased leaves no formal wishes. The nearest relative will be asked to consider giving “authorisation” on the basis of what they believe the deceased wishes would have been.

The different organs and tissues what can be donated are listed below. Heart, lungs, liver, kidneys, pancreas and small bowel are the solid organs that can be donated and along with tissues, corneas, heart valves and tendons and skin-late 2007, makes the gift of donation very worthwhile and a single act of donation can help save and enhance up to 20 other people’s lives.

For more information on the Human Tissue (Scotland) Act 2006 log on to www.opsi.gov.uk/legislation/scotland/about.htm

27% of Scots have already signed up to the organ donor register, but in a recent survey 90% of people supported organ donation. So make it easier on your family to make decisions after you die.

TISSUE DONATION

The Scottish National Blood Transfusion Service in Scotland has been charged by the Scottish Executive to be the prime provider of all blood, blood products and tissues for therapeutic use in Scotland.

Almost everyone who dies in the Emergency Department has the potential to become a tissue donor. The types of tissue that can be donated are heart valves (the aortic and pulmonary artery), both of the patellar and achilles tendons and both corneas and skin (late 2007).

There are however certain criteria that must be met before a person is able to become a tissue donor.

FREQUENTLY ASKED QUESTIONS

What is the difference between organ and tissue donation?

Organ donation received a great deal of media attention. There are often reports of the latest advances in the transplantation of hearts, livers, kidneys and lungs. Few people realise, however, that tissue can also be donated. Tissue are classed as, parts of the body that consist of “an aggregation of similarly specialised cells united in the performance of a particular function”. Examples would be bone, skin, heart valves, tendons and the cornea of the eye.

With a solid organ donation, it is vitally important that the organ is removed from the donor and transplanted into the recipient within the shortest possible time, so that the organ does not deteriorate. With tissue donation, however, it is possible to retrieve the tissue and store it over a period of time. This allows the tissues to be screened for possible infectious agents and allows a pool of available tissue to be established.

Organs can be retrieved from a donor that has been declared “brain stem dead” and is supported by a ventilator. In this way the function of the organs is maintained.

Some organs may also be retrieved from non heart beating donors. This is where, 10 minutes after a systole has taken place, and in a controlled manner, certain organs may be retrieved. Studies have shown that they are robust enough to be transplanted after a systole has occurred.

Tissues can be donated after death but must be retrieved within 24 hours.

Which tissue can I donate?

It is possible to donate several tissues following death. The most common are cornea, heart valves, tendons and skin (will be introduced late 2007), all of this tissue is used to greatly improve the quality of life for many people. It is also possible to donate before death. There is an extensive programme in Scotland where people who are to undergo primary hip replacement voluntarily donate the femoral head that is to be removed before the prosthesis is implanted.

How can I ensure that my tissues will be donated after my death?

If you wish to make a donation following your death, it is vitally important that you inform your next of kin of your wishes. Simply carrying a donor card does not guarantee that donation will occur, since it is your next of kin who must provide the information necessary in order for authorisation to be recorded. Carrying a donor card, however, will mean that family and hospital staff are aware of your wishes and this may make the decision easier for them. It will also help if you sign up for the national organ donor register. This provides a database of donors from all over the country. If you become a potential donor, and you do not have a donor card on your person then the register will be checked and your wishes made known. To join the national organ donor register telephone 0300 123 23 23 or log on to Organ Donation Scotland and register on line.

What will happen to the tissues that I have donated once they have been removed?

In Scotland, heart valves, tendons and skin are stored at the tissue bank in Edinburgh.  Corneas are sent to the Manchester or Bristol eye banks. All tissues have mandatory testing carried out for viral and bacterial diseases that may be passed on to a tissue recipient. The tissues are placed in quarantine until such times as all results are known and the tissue is then suitable for release to use.

Who will benefit from my donation?

With whole organ donation a single organ is removed and transplanted into the recipient. In tissue donation, a single donated tissue can benefit more than one person.

Heart valve donation

The whole heart is removed and the aortic and pulmonary valves are dissected out. This means that two people can benefit from a single  donation. The heart valves are used to repair congenital heart defects in children and young adults and to correct acquired diseases of the heart valves in adults. (i.e. Bacterial endocarditis)

Tendons

Patellar and achilles tendons are removed, stored frozen and are used to repair damaged ligaments, most commonly the cruciate ligament in the knee. The uses are for traumatic injury to the knee where long-term mobility is in question e.g. young fit adults whose normal daily activities are hampered due to restrictions in movement that can affect job prospects and normal  mobility. Patellar tendons can be split in two, so six people can benefit from tendon donation from one donor.

Corneas

Corneas are used when a patient’s own cornea has become compromised, either through disease or injury that results in the loss of sight in the eye. Diseases such as keratoconus, corneal ulceration, herpes simplex and trauma are a few examples of such illnesses that may require corneal transplantation to restore vision. Corneas are stored in eye banks either in Manchester or Bristol.

Bone

Bone is retrieved from live donors who electively donate the femoral head that is to be replaced when undergoing primary hip replacement. Surgeons use this to repair any areas of bone where osteogenesis is necessary to form new bone e.g. chips for small joint surgery, spinal and facial surgery or it can be ground down and used with cement for secondary hip revision surgery.

Skin

Skin is used to save the lives of people that have sustained major burns.

Who Can Donate?

Each of the different tissues have limitations over who can donate and these are generally to help protect the recipient. Tissue cannot be donated by anyone who does not fall within the criteria set within the nation donor selection guidelines. However each tissue has specific exclusions and acceptance criteria e.g. the upper age limit for heart valve and tendon donation is 60 years, but there is no upper age limit for cornea or bone donation. All of the above tissues are described as being life enhancing not life saving and are therefore subject to the same rigorous guidelines with regard to safety as blood and blood products.

Does retrieval cause the body to be disfigured?

Retrieval of all tissue is carried out in such a way that there is no loss of shape to that part of the body. There is however, a scar that is sutured in the same manner as at any operation. All of this is fully explained to relatives at the time of consent.

Does tissue donation cause delay in arranging a funeral?

Donation takes place in the mortuary within 24 hours of death. This means that donation will not cause delay to last offices and funeral arrangements.

How can I find out more about tissue donation?

The first point of contact should be the regional transplant or tissue donor co-ordinator.

Tissue donor co-ordinator, Agnes Barr – based in SNBTS at Gartnavel General Hospital in Glasgow

– 0141 357 7700 or via the main tissue bank in Edinburgh on 0131 536 5751

Editorial Information

Last reviewed: 07/03/2022

Next review date: 28/02/2025

Author(s): Joselyn Brittliff.

Version: 5

Author email(s): joselyn.brittliff@ggc.scot.nhs.uk.

Approved By: Glasgow Emergency Medicine Clinical Governance Group

Reviewer name(s): Joselyn Brittliff.

Document Id: 011