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Right Decision Service newsletter: October 2024

Welcome to the Right Decision Service (RDS) newsletter for October 2024.

1.Contingency arrangements for RDS outages

Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements  are:

  • Optimising mobile app build process
  • Mobile app always to be downloadable.
  • Serialising builds to mobile app; separate mobile app build from other editorial and end-user processes
  • Load balancing – provides failover (also enables separation of editorial processes from other processes to improve performance.)

 

In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.

 

2. New deployment with improvements.

A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:

  • Deep-linking to individual toolkits within the RDS mobile app. Each toolkit will now have its own direct URL and QR code, both accessible from the app. These can be used to download the toolkit directly where users already have the RDS app installed. If the user does not yet have the RDS app installed, they will be taken to the app store to install the app and immediately afterwards the toolkit will automatically open and download. Note that this will go live a few days later than the improvements below due to the need to link up the mobile front end to the changes in the content management system.
  • Introducing an Announcement Header field to replace the hardcoded "Announcements and latest updates" text. This will enable users to see at a glance the focus of new announcements.
  • Automated daily emptying of the recycling bin (with a 30 day rolling grace period)  in the content management system. A bug preventing complete emptying of the recycling bin contributed to one of the outages earlier this year.
  • Supporting multiple passcodes (ticket 6079)
  • Expanding accordion section to show location of a search result rather than requiring user coming from a search result to manually open all sections and search again for the term.
  • Displaying first accordion section Content text as a snippet on the search results page as a fallback if default/main content is not provided
  • Displaying the context of each search result in the form of a link to the relevant parent tool/section. This will help users to choose which search result is most likely to be appropriate for their needs.
  • As part of release of the new national benzodiazepine quality prescribing guidance toolkit sponsored by Scottish Government Effective Prescribing and Therapeutics, a digital tool to support creation of benzodiazepine tapering/withdrawal schedules.

We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.

3. RDS Search, Browse and Archive/Version control enhancements

We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.

4. Support tickets

We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing  support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.

Table formatting

There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.

5. New RDS toolkits

Recently launched toolkits include:

NHS Lothian Infectious Diseases

Scottish Health Technologies Group – Technology Assessment recommendations

NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

A number of toolkits are expected to go live before Christmas, including:

  • Focus on dementia
  • Highland Council Getting it Right for Every Child
  • Dumfries and Galloway Adult Support and Protection procedures
  • National Waiting Well toolkit
  • Fertility Scotland National Network
  • NHS Lothian postural care for care homes

6.Sign up to RDS Editors Teams channel

We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest.  The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.

 

7. Evaluation projects

The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.

Please contact ann.wales3@nhs.scot if you would like to know more about this project.

  1. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Friday 29th November 3-4 pm
  • Thursday 5 December 3.30 -4.30 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

 

To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form  - also available in End-user and Provider sections of the RDS Learning and Support area.   If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

The Right Decision Service:  the national decision support platform for Scotland’s health and care

Website: https://rightdecisions.scot.nhs.uk    Mobile app download:  Apple  Android

 

 

Maternity wound care (943)

Warning

Objectives

The Guideline has been developed to standardise wound care postpartum, ensuring evidence based, cost effective practice is implemented and delivered throughout Greater Glasgow and Clyde.

Scope

This guideline will be applied to all women who attend for caesarean section, have an episiotomy or perineal suturing irrespective of their ethnicity, disability, religion and beliefs, sexual orientation or age.

This guideline will provide advice and guidance on effective clinical practice for all registered healthcare personnel when caring for postpartum wounds. It is not intended to address specific clinical issues that relate to individual women.

Note: This guideline should be read in conjunction with the Wound Classification Product Selection Guide (2018)

Please report any inaccuracies or issues with this guideline using our online form

The purpose of this guideline is to ensure that all women within NHS Greater Glasgow and Clyde Acute Services Division who have a caesarean section , episiotomy or perineal suturing have post operative/perineal wound care that is clinically effective and evidence based combined with effective strategies in place to reduce the risk of postnatal/post operative wound complications.

Roles and responsibilities

Registered Health Care Practitioners are responsible for: 

  • Informing women of the wound dressing protocol in the event of a caesarean section and informing of appropriate wound care post caesarean section/episiotomy/tear suturing.
  • Liaising with carers and the interdisciplinary team to promote compliance of dressing protocol, ensuring that Interdisciplinary Women Focused Care Plans are in place and interventions are recorded and dated in line with the Board’s Record Keeping Policy.
  • Maintaining and updating their knowledge, skills and competence in line with their roles and responsibilities to care for women who undergo caesarean section, episiotomy or tear suturing.
  • Seeking the advice of the Tissue Viability Service where appropriate, whilst maintaining ongoing responsibility for the woman’s episode of care.
  • Referring all non-progressing wounds after two weeks to the Tissue Viability Service.

Datix reporting

A DATIX must be completed for every woman that is admitted to hospital for a wound related issue. 

Risk factors for wound complications

Many factors can potentially lead to a woman developing wound complications. These will be influenced by both intrinsic (from within the patient) and extrinsic (from out with the patient) these factors must be considered when performing a holistic assessment and developing a plan of care.

Intrinsic issues

  • High/low BMI
  • Reduced mobility / Immobility
  • Sensory impairment
  • Altered level of consciousness
  • Poor nutritional intake and dehydration
  • Prolonged surgery
  • Poor tissue perfusion/oxygenation
  • Incontinence
  • Excess moisture
  • Acute/Chronic/Terminal illness
  • Certain medications
  • Psychological factors
  • Previous tissue damage or wound healing complications
  • Colonisation with a resistant organism

Extrinsic issues:

  • Friction
  • Shearing
  • Increased Moisture

Underlying medical conditions will vary from woman to woman. It is also recognised that in some cases it is not always possible to prevent or manage some risk factors. Care planning should reflect this.

Postnatal wound inspection and wound assessment

  • Refer to Maternity Wound Algorithm (Appendix I)
  • When undertaking wound assessment all staff must follow NHS GGC standard infection control precautions.
  • Wound/dressing inspection should take place as per women centred plan of care (note: this can be carried out with dressing in place). Refusal to allow wound inspection should be documented and the risks fully explained to the woman.
  • If a woman shows signs of any wound complications, wound assessment and treatment plan documentation must be completed using the paper copy of the NHSGGC Wound Assessment and Management Plan. The NHSGGC Wound Assessment and Management Plan will be scanned into Clinical Portal.

NHS GGC Wound assessment Chart

  • Tissue viability requests are now on TrakCare. Order under “new request”/others/Tissue Viability
  • Appropriate dressings and product selection should be based on the wound management objectives and specific woman’s needs. Refer to Maternity Core Wound Product List (Appendix II)
  • If a Caesarean section Surgical Site Infection (SSI) is suspected the woman should be referred to the Named Obstetrician and the SSI details fully recorded on BadgerNet.

Discharge to primary care or other health care setting

Provide wound products for one weeks supply and record dressing regime in Clinical Portal.

Review

This guideline will be reviewed every three years.

Appendix I Maternity wound algorithm

Appendix II Core wound product list

Editorial Information

Last reviewed: 30/06/2019

Next review date: 31/12/2022

Author(s): Rachel Hepburn.

Version: 4

Approved By: Obstetrics Clinical Governance Group

Document Id: 943

References

Calderdale and Huddersfield NHS Foundation Trust (2017) Prontosan New Mum Patient Information Leaflet

Cochrane Library Secondary suturing compared to non‐suturing for broken down perineal wounds following childbirth (2013) 

Dudley L, Kettle C, Waterfield J, Khaled M, Ismail K (2017) Perineal resuturing versus expectant management following vaginal delivery complicated by a dehisced wound (preview): a nested qualitative study BMJ (2017) Vol 7 Issue 2

Health Protection Scotland National Caesarean Section SSI Surveillance programme: https://hpspubsrepo.blob.core.windows.net/hps-website/nss/2613/documents/10_ssiprotocol-edition-7.1-definition-of-ssi-surveillance-poster.pdf  

NHSGGC Wound Classification Product Selection Guide (2018)