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Right Decision Service newsletter: October 2024

Welcome to the Right Decision Service (RDS) newsletter for October 2024.

1.Contingency arrangements for RDS outages

Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements  are:

  • Optimising mobile app build process
  • Mobile app always to be downloadable.
  • Serialising builds to mobile app; separate mobile app build from other editorial and end-user processes
  • Load balancing – provides failover (also enables separation of editorial processes from other processes to improve performance.)

 

In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.

 

2. New deployment with improvements.

A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:

  • Deep-linking to individual toolkits within the RDS mobile app. Each toolkit will now have its own direct URL and QR code, both accessible from the app. These can be used to download the toolkit directly where users already have the RDS app installed. If the user does not yet have the RDS app installed, they will be taken to the app store to install the app and immediately afterwards the toolkit will automatically open and download. Note that this will go live a few days later than the improvements below due to the need to link up the mobile front end to the changes in the content management system.
  • Introducing an Announcement Header field to replace the hardcoded "Announcements and latest updates" text. This will enable users to see at a glance the focus of new announcements.
  • Automated daily emptying of the recycling bin (with a 30 day rolling grace period)  in the content management system. A bug preventing complete emptying of the recycling bin contributed to one of the outages earlier this year.
  • Supporting multiple passcodes (ticket 6079)
  • Expanding accordion section to show location of a search result rather than requiring user coming from a search result to manually open all sections and search again for the term.
  • Displaying first accordion section Content text as a snippet on the search results page as a fallback if default/main content is not provided
  • Displaying the context of each search result in the form of a link to the relevant parent tool/section. This will help users to choose which search result is most likely to be appropriate for their needs.
  • As part of release of the new national benzodiazepine quality prescribing guidance toolkit sponsored by Scottish Government Effective Prescribing and Therapeutics, a digital tool to support creation of benzodiazepine tapering/withdrawal schedules.

We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.

3. RDS Search, Browse and Archive/Version control enhancements

We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.

4. Support tickets

We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing  support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.

Table formatting

There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.

5. New RDS toolkits

Recently launched toolkits include:

NHS Lothian Infectious Diseases

Scottish Health Technologies Group – Technology Assessment recommendations

NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

A number of toolkits are expected to go live before Christmas, including:

  • Focus on dementia
  • Highland Council Getting it Right for Every Child
  • Dumfries and Galloway Adult Support and Protection procedures
  • National Waiting Well toolkit
  • Fertility Scotland National Network
  • NHS Lothian postural care for care homes

6.Sign up to RDS Editors Teams channel

We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest.  The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.

 

7. Evaluation projects

The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.

Please contact ann.wales3@nhs.scot if you would like to know more about this project.

  1. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Friday 29th November 3-4 pm
  • Thursday 5 December 3.30 -4.30 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

 

To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form  - also available in End-user and Provider sections of the RDS Learning and Support area.   If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

The Right Decision Service:  the national decision support platform for Scotland’s health and care

Website: https://rightdecisions.scot.nhs.uk    Mobile app download:  Apple  Android

 

 

Latent phase labour (409)

Warning
Please report any inaccuracies or issues with this guideline using our online form

Introduction

Managing the latent phase of labour is without doubt a challenging time for both women and midwives’ alike. Whilst we know that labour happens in stages it is important to remember that there is no such thing as a typical labour or birth – each woman’s experience will be individual and different as will their plan of care. The requirement of support for each woman throughout the latent phase will inevitably be unique and require a person centred, holistic approach.

NICE (2014) defines the latent phase of labour as - a period of time, not necessarily continuous, when there are painful contractions with cervical change. Including cervical effacement and dilatation up to 4 cm.

Most often the first episode of care in early labour will be sought from Triage/Maternity Assessment, whereby women are seeking support and advice via telephone. In this instance communication is key. The RCOG identified a recommendation in their Safer Childbirth (2007) publication, whereby there is a need to improve communication between healthcare professionals and women. Each care provider should foster a team approach based upon mutual respect, a shared philosophy of care and transparent lines of communication.

Midwives are tasked with disseminating large volumes of information to women they care for. The process of education and information sharing, aids women’s decision making, increases their confidence and ultimately enables them to feel empowered. Maxwell (2019) refers to this as “The Midwife Effect”, where midwives have the inherent ability to empower women physically, psychologically and socially. There are 2 defining attributes in the empowerment of women in childbirth - a woman’s belief in herself and a meaningful interconnectedness with carers (Niewehuisze and Warren 2019).

Aim of the Guideline

This guideline is intended to provide a structured support for midwives to assist in supporting women contacting Triage/Maternity Assessment in the latent phase of labour.

Studies report that midwives' attitudes can impact on women. A dismissive or critical attitude can have a negative impact, evoking feelings of fear at home whilst in the latent phase. During initial telephone conversations and face to face contact it is essential for healthcare professionals to be caring and compassionate (Framework for Maternity Services 2016).

Inadequate verbal and written communication is recognised as being the most common root cause of serious errors - both clinically and organisationally. Communication is more effective in teams where there are standard communication structures in place.This is where LATENT can add real value:

Listen Assess Talk Empower Normalise Together

These are the KEY components in communicating critical  information that requires attention  and  action  - thus contributing to effective management with increased patient satisfaction and safety.

Listen - Listen to what the woman is saying. Take a history from her including obstetric, medical and social history. Acknowledge her concerns and rationale for seeking advice. Consider her emotional and psychological needs.

Assess - Use scope of clinical experience to make an appropriate risk assessment. Ask questions to determine clinical condition. Make it a priority where possible to speak with the woman directly, providing safe, effective person centred care.

Talk - Offer the woman your time and the opportunity to talk. Acknowledge and value her feelings and opinions. Offer your support and encouragement. Adopt a person centred approach and give advice that is tailored to meet the needs of each individual. Awareness that there may be barriers to effective communication requiring face to face assessment.

Empower - Offer encouragement and reassurance, identify the woman's physiological and psychological needs. Take a holistic approach and encourage women to take control of their birth experience.

Normalise - Providing there are no additional risk factors and the woman herself feels she is coping and is well supported; encourage her to stay at home. Research shows that fear and anxiety inhibit the labour process and in turn can lead to a cascade of intervention. Therefore, it is important to discuss the benefits of being at home with familiar surroundings.

Together - Collaboratively discuss a plan of care that is both appropriate and acceptable to the woman. Adopt an individualised approach and advise that staff are available to advise and assess at any given interval. Highlight the importance of women making contact if there are any changes to their clinical condition or if they require reassurance.

Risk Assess

Healthcare Safety Investigation Branch (2020) published a National Learning Support Summary whereby some mothers made multiple contacts with maternity triage services. With significant amount of emphasis being spent advising mothers to remain at home, mothers were not being invited into the clinical setting in what was perceived as ‘early labour’, without full assessment of the clinical picture. They frequently interacted with different clinicians each time. Initial documentation was often not adequate to ensure that subsequent clinicians were aware of all the previous information. This hampered clinicians’ decision making, leading them to focus on the issue presented in isolation and not appreciate the cumulative nature of the concerns.

Inviting a woman into Triage/Maternity Assessment should be based upon individual need. There is no validity or clinical rationale that supports a process, where women are only invited into hospital for a face to face assessment in correlation with the number of phone calls they have made.

For some mothers, delaying clinical attendance based on a telephone triage process may prevent them from receiving the care and assessment they needed to support safe management during labour and reduce the risk to their baby. From a thematic HSIB review of investigations, this appeared particularly true for mothers known to have:

  • Group B streptococcus
  • A baby who is small for gestational age
  • A history of reduced/altered fetal movements
  • Women with additional vulnerabilities (BAME, language/communication difficulties, SNIPs etc.)

In all of these situations, early clinical attendance upon signs of labour is important for appropriate care and intervention. Babies who are at increased risk of complications during labour need to be assessed when regular painful unterine activity commences.

Face to Face Assessment

The midwife should undertake a full examination to determine both maternal and fetal wellbeing in relation to the assigned carepathway. The midwife is responsibe for ensuring the minimum level of care is delivered and documented in the Badgernet Smart Assessment form:

  • Maternal observations
  • Urinalysis
  • Abdominal Palpation – fetal presentation/strength/frequency of uterine activity.
  • Auscultation of fetal heart – method of which will be determined by presenting problem, historic care pathway and current risk
  • Pain Assessment – consider the need for (non) pharmacological analgesia. If pharmacological analgesia has been given, complete a medication tab in the BadgerNet
  • Vaginal Examination- determined by clinical assessment.

Any contributing factors that may alter the original pathway of care will require obstetric review +/- further investigations and possible admission to the inpatient ward. An updated care plan and modified risk assesent should be documented in the BadgerNet electronic record.

If after clinical assessment the woman is found to be in the latent phase of labour, with all clinical findings considered normal, requiring minimal dose analgesia (currently 30mg dihydrocodeine) advice should be offered to return home. Studies have shown that hospital admissions in latent phase, subsequently have higher incidences of intervention.

Key factors supporting women in the latent phase of labour who opt to return home:

  • Offer/encourage oral  analgesia  to  a  maximum  of  30mg  dihydrocodeine  in  conjunction  with  regular paracetamol
  • Advice on coping strategies/non pharmacological pain relief
  • Reassurance that events are progressing as normal
  • Provide Patient Information Leaflet
  • Highlight that timeframes to call back are not Labour is unique to each individual who should seek support as they feel necessary
  • Establishing an appropriate social support
  • Encourage light diet, oral fluids and rest where possible

Prolonged Latent Labour

There is no standardised definition for prolonged latent phase. Opinions are polarised in relation to the management. Some believe that it is clinically insignificant, however others consider a possible link and strong assosciaton with subsequent labour abnormalities and high risk outcomes ie. caesarean section.

Malposition may lead to a prolonged latent phase with 10-30% of all babies presenting in the occipito-posterior (OP) position. Prolonged latent phase can be an exhausting and challenging time for women. If any of the following signs and symptoms are evident in a woman who presents:

  • Maternal exhaustion
  • Failure of fetal head to descend into the pelvis
  • Failure of cervical dilatation in the presence of regular uterine activity

Fetal monitoring at regular intervals (currently 6hrly inpatient CTGs on recomendation of senior obstetrician) or earlier if clinical condition indicates. Regular midwifery re assessment should be undertaken in conjunction with this.

If latent phase labour continues in excess of 24hrs, despite appropriate administration of inpatient analgesia, further obstetric review should be sought and consideration given to induction of labour.

Appendix 1: Latent Phase of Labour Algorithms (Green & Red pathways)

Patient Information Leaflet: Latent Phase of Labour

Editorial Information

Last reviewed: 31/12/2021

Next review date: 31/07/2025

Author(s): Gillian McKeown.

Version: 2

Approved By: Obstetrics Clinical Governance Group

Document Id: 409

References

Healthcare Safety Investigation Branch. (2019) [Online]. Available at: https://www.hsib.org.uk/investigations- cases/final-report/ [Accessed 25 January 2020].

Intrapartum care for healthy women and babies Clinical guideline Published: 3 December 2014 www.nice.org.uk/guidance/cg190.

Latent phase of labour guideline Royal Berkshire Hospital. Available :https://www.RoyalBerkshire.nhs.uk

Maxwell, C. (2019). ‘The Midwife Effect’, Public Health England. Available at: https://vivbennett.blog.gov.uk/ [Accessed: 02 February 2021].

Niewehuisze, M and Leahy-Warren, P. (2019) ‘Women’s empowerment in Childbirth and pregnancy. A concept analysis’. Available at: https://sciencedirect.com [Accessed: 18 January 2021].

Framework for Maternity Services (2016) ‘Communication’, Standard 22.

Royal College of Obstetricians and Gynaecologists, Towards Safer Childbirth: Minimum Standards for the Organisation and delivery of Care in Labour. London: RCOG Press https://www.rcog.org.uk/globalassets/documents/guidelines/wprsaferchildbirthreport2007

Maxwell, C. (2019). ‘The Midwife Effect’, Public Health England. Available at: https://vivbennett.blog.gov.uk/ [Accessed: 02 February 2021].

Niewehuisze, M and Leahy-Warren, P. (2019) ‘Women’s empowerment in Childbirth and pregnancy. A concept analysis’. Available at: https://sciencedirect.com [Accessed: 18 January 2021].

Framework for Maternity Services (2016) ‘Communication’, Standard 22.

Healthcare Safety Investigation Branch. (2019) [Online]. Available at: https://www.hsib.org.uk/investigations- cases/final-report/ [Accessed 25 January 2020].

Latent phase of labour guideline Royal Berkshire Hospital. Available:https://www.RoyalBerkshire.nhs