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Right Decision Service newsletter: October 2024

Welcome to the Right Decision Service (RDS) newsletter for October 2024.

1.Contingency arrangements for RDS outages

Development of the contingency solutions to maximise RDS resilience and minimise risk of future outages is in progress, aiming for completion by Christmas. As a reminder, these contingency arrangements  are:

  • Optimising mobile app build process
  • Mobile app always to be downloadable.
  • Serialising builds to mobile app; separate mobile app build from other editorial and end-user processes
  • Load balancing – provides failover (also enables separation of editorial processes from other processes to improve performance.)

 

In the meantime, a gentle reminder to encourage users to download essential clinical toolkits to their mobile devices so that there is an offline version always available.

 

2. New deployment with improvements.

A new scheduled deployment with minor improvements drawn from support tickets, externally funded projects, information related to outages, and feature requests will take place in early December. Key improvements planned are:

  • Deep-linking to individual toolkits within the RDS mobile app. Each toolkit will now have its own direct URL and QR code, both accessible from the app. These can be used to download the toolkit directly where users already have the RDS app installed. If the user does not yet have the RDS app installed, they will be taken to the app store to install the app and immediately afterwards the toolkit will automatically open and download. Note that this will go live a few days later than the improvements below due to the need to link up the mobile front end to the changes in the content management system.
  • Introducing an Announcement Header field to replace the hardcoded "Announcements and latest updates" text. This will enable users to see at a glance the focus of new announcements.
  • Automated daily emptying of the recycling bin (with a 30 day rolling grace period)  in the content management system. A bug preventing complete emptying of the recycling bin contributed to one of the outages earlier this year.
  • Supporting multiple passcodes (ticket 6079)
  • Expanding accordion section to show location of a search result rather than requiring user coming from a search result to manually open all sections and search again for the term.
  • Displaying first accordion section Content text as a snippet on the search results page as a fallback if default/main content is not provided
  • Displaying the context of each search result in the form of a link to the relevant parent tool/section. This will help users to choose which search result is most likely to be appropriate for their needs.
  • As part of release of the new national benzodiazepine quality prescribing guidance toolkit sponsored by Scottish Government Effective Prescribing and Therapeutics, a digital tool to support creation of benzodiazepine tapering/withdrawal schedules.

We are also seeking approval to use the NHS Scotland logo and title for the RDS app on the app stores to help with audience engagement and clarity around the provenance of RDS.

3. RDS Search, Browse and Archive/Version control enhancements

We are still hopeful that user acceptance testing for at least the Search and browse enhancements can take place before Christmas. Thank you for your patience and understanding in waiting for these improvements. Timescales have been pushed back by old app migration challenges, work to address outages, and most recently implementing the contingency arrangements.

4. Support tickets

We are aware that there continue to be some issues around a number of RDS support tickets, in part due to constraints around visibility for the RDS team of the tickets in the existing  support portal. We are investigating the potential to move to a new support ticket requesting system from early in the new year. We will organise the proposed webinar around support ticket processes once we have confirmed the way forward with the system.

Table formatting

There is a known issue with alterations in formatting of some RDS tables which seems to have arisen as a result of the 17 October deployment. Tactuum is working on a fix and on implementing additional regression testing to prevent this issue recurring.

5. New RDS toolkits

Recently launched toolkits include:

NHS Lothian Infectious Diseases

Scottish Health Technologies Group – Technology Assessment recommendations

NHS Tayside Anaesthetics and Critical Care projects – an innovative toolkit which uses PowerAutomate to manage review and response to proposals for improvement projects.

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

A number of toolkits are expected to go live before Christmas, including:

  • Focus on dementia
  • Highland Council Getting it Right for Every Child
  • Dumfries and Galloway Adult Support and Protection procedures
  • National Waiting Well toolkit
  • Fertility Scotland National Network
  • NHS Lothian postural care for care homes

6.Sign up to RDS Editors Teams channel

We have had a good response to the recent invitation to sign up to the new Teams channel for RDS editors. This provides a forum for editors to share learning, ideas and questions and we hope to hold regular webinars on topics of interest.  The RDS team is in the process of joining participants to the channel and we’d encourage all editors to take part, using the registration form – available in Providers section of the RDS Learning and Support area.

 

7. Evaluation projects

The RDS team has worked with colleagues in NHS Grampian and the Digital Health & Care Innovation Centre to evaluate the impact of the Prevent the progress of diabetes web and mobile app in a small-scale pilot project. This app provides access to local and national resources and services targeted at people with prediabetes, a history of gestational diabetes, or candidates for remission. After just 8 weeks of using the app, 94% of patients reported increased their knowledge and understanding of diabetes, and 88% said it had increased their confidence and motivation to make lifestyle changes, highlighting specific behaviour changes. The learning from this project is informing development of a service model based on tailored support for patient groups with, high, medium and low digital self-efficacy.

Please contact ann.wales3@nhs.scot if you would like to know more about this project.

  1. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Friday 29th November 3-4 pm
  • Thursday 5 December 3.30 -4.30 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

 

To invite colleagues to sign up to receive this newsletter, please signpost them to the registration form  - also available in End-user and Provider sections of the RDS Learning and Support area.   If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

The Right Decision Service:  the national decision support platform for Scotland’s health and care

Website: https://rightdecisions.scot.nhs.uk    Mobile app download:  Apple  Android

 

 

E-Vetting Guidance (907)

Warning

Please report any inaccuracies or issues with this guideline using our online form

This guidance has been developed to assist the vetting process for GGC gynaecology referrals. The guidance aims to ensure there is appropriate and consistent access to gynaecology services in GGC.

General guidance

1. Downgrading of referrals from urgent to routine

All the following points must be completed:

  • GP must have examined patient, the examination must have been complete and normal
  • Outline reasons to the referrer for downgrading (e.g. normal smear, normal cervix, premenopausal with no risk factors so low risk for endometrial malignancy etc.)
  • Suggest interim treatment if appropriate
  • Advise GP to re-refer as urgent if symptoms persist or deteriorate

2. Suitability of referrals for a virtual appointment

  • GP has done a vaginal examination that is normal
  • Up to date with normal smear
  • Up to date BMI
  • No treatment or no failed treatment initiated by GP
  • If patient requires interpreter including BSL, consider suitability ( Attend Anywhere can facilitate remote interpreter)
  • Does not need USS or biopsy ( many patients will have been scanned prior to referral)
  • A virtual appointment can be offered even if an examination or scan is needed if it is felt that explanation and discussion virtually beforehand would significantly shorten the face-to face time.

3. Suitability for replying to referral with standardised advice

  • GP has examined patient and examination is normal
  • Normal smear where appropriate
  • No further investigation required before treatment/ management initiated
  • Standardised advice is available for HMB, PCOS, vulval itch, menopause/HRT, incontinence /prolapse, IMB/PCB

Vetting advice for specific conditions

  • PMB
    Has uterus/cervix- vet as USOC/URGENT- PMB/onestop North (clinic F)

    PMB- no uterus/cervix- GP has NOT examined or examination abnormal- vet as USOC/URGENT- general gynaecology

    PMB- no uterus/cervix- GP has examined and normal vault and vulva- Downgrade to ROUTINE, vet to general gynaecology and ask GP to check for haematuria

 

  • HMB 
    Women <40 can be vetted to a general clinic. Women ≥40 should be vetted to a one-stop clinic

    Women <45 with HMB with no risk factors for endometrial pathology / normal examination should be vetted as ROUTINE

    Women aged 40-44 with HMB AND persistent IMB or PCB, with no other risk factors for endometrial pathology should be vetted as ROUTINE

    Women aged 40-44 with HMB AND persistent IMB or PCB AND one or more additional risk factors for endometrial pathology should be vetted as URGENT

    Women ≥ 45 with no irregular bleeding, normal examination and no additional risk factors for endometrial pathology should be vetted as ROUTINE

    Women ≥45 with any additional risk factors for endometrial pathology OR persistent IMB / PCB OR treatment failure (continual use of hormonal treatment for 6 months) should be vetted as URGENT

 

  • IMB
    Women <40 with normal examination should be referred back to GP with advice to review hormonal contraception and exclude infection. If starting / changing hormonal contraception or treating infection is not successful, then vet as ROUTINE to general gynaecology.

    Women ≥ 40 with persistent IMB with normal examination, but who have risk factors for endometrial pathology (eg PCOS, BMI>40, current / past tamoxifen use) should be vetted as URGENT.

    Women ≥40 with no risk factors – vet as ROUTINE

 

  • PCB
    If appearance suspicious /consistent with cervical cancer vet as USOC to colposcopy.

    If abnormal cervical screening, vet to colposcopy as per usual protocol

    Women < 40 with normal smear / examination should be offered STI screen. Consider change of OCP / trial of Relactagel®. If ineffective, vet as ROUTINE to gynaecology or colposcopy as per local service provision.

    Women ≥40 – vet as URGENT 

 

  • PCOS
    Most referrals can be managed by sending standardised advice to GP- if an appointment is felt necessary this should be VIRTUAL unless there is significant menstrual disorder (e.g. requiring LNG-IUS etc)

 

  • CERVICAL POLYP
    Asymptomatic, normal smear- vet to ROUTINE general gynaecology appointment. If symptomatic (e.g. PCB/IMB), < 40 years vet as ROUTINE to general gynaecology, >40 years vet as ROUTINE to PMB/onestop North (clinic F)

 

  • VULVAL ITCH/DISCOMFORT
    If GP has examined and no focal abnormality (e.g. ulcer) and no treatment, send referral back to referrer with standardised vulval care advice.

    If examination by GP is abnormal or there has been treatment failure, vet to general gynaecology (vulva clinics are tertiary referral only). Grade depending on appearance of abnormality.

 

  • INCONTINENCE/PROLAPSE
    Current NICE guidance is for conservative management in the first instance- refer to SPHERE bladder and bowel service. OAB symptoms can be managed with medication (send GP standardised advice). Women with failed management or treatment should be vetted as routine to urogynaecology.

 

  • PELVIC PAIN/ QUERY ENDOMETRIOSIS
    If GP has examined and normal smear, vet as ROUTINE to virtual appointment

 

  • STERILISATION REQUEST
    Vet as routine to virtual appointment- send referral back to referrer if BMI >35 or no BMI recorded

 

  • MENOPAUSE/HRT
    Some referrals can be dealt with by sending standardised advice to GP. If appointment needed vet as routine to VIRTUAL appointment

 

  • ULTRASOUND
    Some referrals can be vetted directly to gynae USS ( e.g. asymptomatic simple cyst < 5cm, or radiology have suggested TVUSS) 

 

  • FINDING OF POSTMENOPAUSAL INCIDENTAL INCREASED ENDOMETRIAL THICKNESS/FLUID IN ENDOMETRIAL CAVITY
    In the absence of PMB vet as ROUTINE to PMB/onestop North (clinic F)

ADDENDUM December 2020

RE-GRADING OF USOC (URGENT SUSPICION OF CANCER) REFERRALS

  • It has been agreed that during COVID-19 pandemic Urgent Suspicion of Cancer (USOC) referrals can be re-prioritised at vetting to urgent or routine where a referral does not meet the Scottish Cancer Referral Guidelines
  • Scottish Cancer Referral Guidelines can be accessed at: http://www.cancerreferral.scot.nhs.uk/
  • An automated letter will be sent to Primary Care noting re-prioritisation. Thus ensuring clear communication back to GP whilst minimising impact on vetting clinician in dictating letter.
  • A 2 stage vetting process has been implemented in Trakcare:
    1. Select ‘downgrade of cancer’ in vetting outcomes, this will generate letter to GP; then
    2. Re-grade referral and assign appropriate vetting outcome

Editorial Information

Last reviewed: 01/02/2021

Next review date: 30/06/2024

Author(s): Claire Higgins.

Approved By: Gynaecology Clinical Governance Group

Document Id: 907