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Announcements and latest updates

Right Decision Service newsletter: September 2024

Welcome to the Right Decision Service (RDS) newsletter for September 2024.

1.Business case for permanent provision of the Right Decision Service from April 2025 onwards

This business case has now been endorsed by the HIS Board and will shortly be submitted to Scottish Government.

2. Management of RDS support tickets

To balance increasing demand with available capacity and financial resource, the RDS team and Tactuum are now working together to  implement closer management of support tickets. As a key part of this, we want to ensure clear, timely and consistent communication with yourselves as requesters.  

Editors will now start seeing new messages come through in response to support ticket requests which reflect this tightening up and improvement of our processes.

Key points to note are:

2.1 Issues confirmed by the RDS and Tactuum teams as meeting the critical/urgent and high priority criteria will continue to be prioritised and dealt with immediately.

Critical/urgent issues are defined as:

  1. The Service as a whole is not operational for multiple users. OR
  2. Multiple core functions of the Service are not operational for multiple users.

Example – RDS website outage.

Please remember to email ann.wales3@nhs.scot and his.decisionsupport@nhs.scot with any critical/urgent issues in addition to raising a support ticket.

High priority issues are defined as:

  1. A single core function of the Service is not operational for multiple users. OR:
  2. Multiple non-core functions of the Service are not operational for multiple users.

Example – Build to app not working.

2.2 Support requests that are outwith the warranty period of 12 weeks since the software was originally developed will not be automatically addressed by Tactuum. The RDS team will consider these requests for costed development work and will obtain estimate of effort and cost from Tactuum for priority issues.

2.3 Support tickets for technical issues that are not classified as bugs will not be automatically addressed by Tactuum. The definition of a bug is ‘a defect in the software that is at variance with documented user requirements.’  Issues that are not bugs will also be considered for costed development work.

The majority of issues currently in support tickets fall into category 2 or 3 above, or both.

2.4 Non-urgent requests that require a deployment (i.e a new release of RDS) will normally be factored into the next scheduled release (currently end of Nov 2024 and end of Feb 2025) unless by special agreement with the RDS team.

Please note that we plan to move in the new year to a new system whereby requests all come to an RDS support portal in the first instance and are triaged from there to Tactuum when appropriate.

We will be organising a webinar in a few weeks’ time to take you through the details of the current support processes and criteria.

3. Next scheduled deployment.

The next scheduled RDS deployment will take place at the end of November 2024.  We are reviewing all outstanding support tickets and feature requests along with estimates of effort and cost to determine which items will be included in this deployment.

We will update you on this in the next newsletter and in the planned webinar about support ticket processes.

4. Contingency arrangements for RDS

Many thanks to those of you who attended our recent webinar on the contingency arrangements being put in place to prevent future RDS outages as far as possible and minimise impact if they do occur.  Please contact ann.wales3@nhs.scot if you would like a copy of the slides from this session.

5. Transfer of CKP pathways to RDS

The NES clinical knowledge pathway (CKP) publisher is now retired and the majority of pathways supported by this tool have been transferred to the RDS. Examples include:

NHS Lothian musculoskeletal pathways

NHS Fife rehabilitation musculoskeletal pathways

NHS Tayside paediatric pathways

6. Other new RDS toolkits

Include:

Focus on frailty (from HIS Frailty improvement programme)

NHS GGC Money advice and support

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

To go live imminently:

  • Focus on dementia
  • NHS Lothian infectious diseases toolkit
  • Dumfries and Galloway Adult Support and Protection procedures
  • SIGN guideline – Prevention and remission of type 2 diabetes

 

7. Evaluation projects

We have recently analysed the results of a survey of users of the Scottish Palliative Care Guidelines toolkit.  Key findings from 61 respondents include:

  • Most respondents (64%) are frequent users of the toolkit, using it either daily or weekly. A further 25% use it once or twice per month.
  • 5% of respondents use the toolkit to deliver direct patient care and 82% use it for learning
  • Impact on practice and decision-making was rated as very high, with 80% of respondents rating these at a 4-5 on a 5 point scale.
  • Impact on time saving was also high, with 74% of respondents rating it from 3-5.
  • 74% also reported that the toolkit improved their knowledge and skills, rating these at 4-5 on the Likert scale

Key strengths identified included:

  • The information is useful, succinct, and easy to understand (31%).
  • Coverage is comprehensive (15%)
  • All information is readily accessible in one place and users value the offline access via mobile app (15%)
  • Information is reliable, evidence-based and up to date (13%)

Users highlighted key areas for improvement in terms of navigation and search functionality. The survey was very valuable in enabling us to uncover the specific issues affecting the user experience. Many of these can be addressed through content management approaches. The issues identified with search results echo other user feedback, and we are costing improvements with a view to implementation in the next RDS deployment.

8.RDS High risk prescribing (polypharmacy) decision support embedded in Vision and EMIS primary care E H R systems

This decision support software, sponsored by Scottish Government Effective Prescribing and Therapeutics Division,  is now available for all primary care clinicians across NHS Tayside. Board-wide implementation is also planned for NHS Lothian, and NHS GGC, NHS Ayrshire and Arran and NHS Dumfries and Galloway have initial pilots in progress. The University of Dundee has been commissioned to evaluate impact of this decision support software on prescribing practice.

9. Video tutorials for RDS editors

Ten bite-size (5 mins or less) video tutorials for RDS editors are now available in the “Resources for providers of RDS tools” section of the RDS.  These cover core functionality including Save and preview, content page and media management, password management and much more.

10. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Wednesday 23rd October 4-5 pm
  • Tuesday 29th October 11 am -12 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

 

 

Women Who Refuse Blood Products, Obstetrics (401)

Warning
Please report any inaccuracies or issues with this guideline using our online form

Most women will accept blood transfusion if there is a clinical need and they are fully informed. Some women may refuse transfusion because of specific personal or religious beliefs. The main group of women, who refuse transfusion of allogenic blood or primary blood components (red cells, white cells, plasma and platelets), are practising Jehovah’s Witnesses.

Applicable Unit Policies

 

Antenatal Management

  • At booking Identify women who may decline blood transfusion and transfer to RED pathway. (Highlight in Alerts and Management plan on Badgernet.)
  • Women declining blood transfusion should be booked for hospital delivery in a Consultant led unit. All women should be seen antenatally by  their  Consultant  preferably  before  24+0 weeks,  and advised  about the risk of haemorrhage, including management options and the increased risk of hysterectomy. This must be carefully documented.
  • Complete the refusal of Blood Transfusion Consent Form in file in the base notes. A copy should be given to the woman.(Appendix A) Complete the Advanced Directive. (Appendix B) and again put copy in basenotes and give woman copy.. Ideally by 24+0 weeks.
  • Ensure that the woman’s wishes are documented, ensuring that blood and primary blood components that the woman would not accept, and treatments that she will accept, are clearly documented and consented to. (Appendix A)
  • Arrange anesthetic review antenatally.
  • Blood group and antibody status should be checked routinely and the haemoglobin and serum ferritin should be checked every 6 weeks. Haematinics  should  be  given  throughout  pregnancy  to maximise iron stores. If the ferritin remains low despite oral iron then intravenous iron should be considered.

Elective Delivery

If elective induction is indicated aim to achieve this Monday, Tuesday or Wednesday in order that completed in weekdays. Elective caesarean section must be on a Consultant list. (Appendix D) Cell Salvage should ideally be available.

Intrapartum / Delivery Management

  • Inform Consultant Obstetrician and Anaesthetist when a woman declining blood transfusion is admitted in labour.
  • The labour should be managed routinely, by the most senior medical and midwifery staff available. Student midwives and junior medical staff should not conduct these deliveries.
  • The third stage of labour should be actively managed and routine prophylactic oxytocin should be given.
  • A Consultant Obstetrician should be present at any operative delivery (vaginal or caesarean section) if this is possible.
  • Cell salvage should ideally be available for elective deliveries.

Postnatal Management

  • The woman should not be left alone for at least an hour after delivery – one to one midwifery care.
  • A postnatal MEWS chart should be commenced.
  • After discharge women should be advised to report promptly if they have concerns about bleeding during the puerperium. Haematinics should be continued.

Management of Haemorrhage

  • The principle of management of haemorrhage is to minimise blood loss and avoid delay. Rapid decision-making may be necessary, particularly with regard to surgical intervention.
  • If significant bleeding occurs at any time during pregnancy, labour or the puerperium, the Consultant Obstetrician, Anaesthetist and Haematologist should immediately be informed. A second Obstetric &  Gynaecology Consultant  should  be  contacted  if laparotomy required.  This surgeon must  be suitably  skilled  to aid major surgery.
  • Start the standard management promptly (pdf link to Appendix E). The threshold for intervention should be lower than in other patients. Extra vigilance should be exercised to quantify any abnormal bleeding and to detect complications, such as clotting abnormalities, as promptly as possible.
  • Intravenous crystalloid should be used. Do not use Dextran
  • If available cell salvage may be life-saving if there is substantial blood loss. A cell sa ver set with additional leucocyte depletion filter to remove amniotic fluid components (order code RS1VAE) together with separate suction has been reported as a potential life-saving technique during caesarean section.
  • The woman and her family should be kept fully informed about what is happening  by  an informed  member  of  Massive obstetric  haemorrhage  can rapidly  become life threatening.  If standard treatment is not controlling the bleeding, she should be advised that blood transfusion is strongly recommended.
  • Surgical management of bleeding should include use of a B-Lynch Suture, intrauterine balloon, interventional radiology techniques, internal iliac artery ligation and hysterectomy. The woman’s life may be saved by timely hysterectomy, though even this does not guarantee   If hysterectomy  is  performed  the  uterine arteries  should  be  clamped  as  early  as  possible  in the procedure. Subtotal hysterectomy can be just as effective as total hysterectomy, as well as being quicker and safer. The timing of hysterectomy is a decision for the consultant on site. A second Consultants presence is advised only if this does not cause undue delay in definitive treatment.
  • If the woman requires transferred to an intensive care unit, the management there should include erythropoetin, parenteral iron therapy and adequate protein for haemoglobin Hyperbaric oxygen therapy is an option in life threatening anaemia due to PPH but availability is limited.
  • If, in spite of all care, the woman dies, her relatives require support like any other bereaved family. It is very distressing for staff to have to watch a woman bleed to death while refusing effective treatment. Support should also be promptly available for staff in these circumstances. Early contact with the Perinatal Counselling Service.

Legal and Ethical Aspects

Any patient is entitled to change her mind about a previously agreed treatment plan.

  • The doctor  must be  satisfied  that the woman is  not being subjected to pressure from others (including staff). It is reasonable to ask the accompanying persons to leave the room so that the doctor (with a midwife or other colleague) can ask her whether she is making her decision of her own free will. If she maintains her refusal to accept blood or blood products, her wishes should be respected. The legal position is that any adult patient (i.e. 16 years old or over) who has the necessary mental capacity  to do  so is entitled to refuse treatment, even if it is likely that  refusal will result in the patient’s death. No other person is  legally able to consent to treatment for that adult or to refuse treatment on that person’s behalf.

Note: This document does not apply to the neonate.

 

HELP AND ADVICE

Further help and advice on the non-blood management of Jehovah’s Witnesses may be obtained from the Hospital Liaison Committee of Jehovah’s Witnesses. They operate a 24/7 assistance arrangement. Contacts are as shown below:

Harry Crawford

22 Loch Goil

East Kilbride

Glasgow

G74 2EJ

Tel 01355 220 674

Mobile 07711 367409

harry@harry-crawford.com

John Allum

110 Brownside Road Cambuslang

GLASGOW

G72 8AF

Tel 0141.641.6206

Mobile 07836.704774

johnallum@hlcglasgow.co.uk

John Flack

17 Croft Road Balmore

TORRANCE

G64 4AL

Tel 01360.621865

Mobile 07775.837513

Johnflack080238@aol.com

Editorial Information

Last reviewed: 13/03/2018

Next review date: 31/03/2023

Author(s): Ann Duncan.

Approved By: Obstetrics Clinical Guideline Group

Document Id: 401

References

Useful Publications

  1. Royal College of Surgeons. Code of Practice for the Surgical Management of Jehovah’s Witness . London: IBSA Press; 2002
  2. Association of Anaesthetists of Great Britain and Ireland. Management of Anaesthesia for Jehovah’s Witness. 2nd London:AAGBI;2005 [www.aagbi.org/publications/guidelines/docs/jehovah’.pdf]
  3. RCOG green-top guideline for Blood Transfusion in Obstetrics- 47; July 2008