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Announcements and latest updates

Right Decision Service newsletter: September 2024

Welcome to the Right Decision Service (RDS) newsletter for September 2024.

1.Business case for permanent provision of the Right Decision Service from April 2025 onwards

This business case has now been endorsed by the HIS Board and will shortly be submitted to Scottish Government.

2. Management of RDS support tickets

To balance increasing demand with available capacity and financial resource, the RDS team and Tactuum are now working together to  implement closer management of support tickets. As a key part of this, we want to ensure clear, timely and consistent communication with yourselves as requesters.  

Editors will now start seeing new messages come through in response to support ticket requests which reflect this tightening up and improvement of our processes.

Key points to note are:

2.1 Issues confirmed by the RDS and Tactuum teams as meeting the critical/urgent and high priority criteria will continue to be prioritised and dealt with immediately.

Critical/urgent issues are defined as:

  1. The Service as a whole is not operational for multiple users. OR
  2. Multiple core functions of the Service are not operational for multiple users.

Example – RDS website outage.

Please remember to email ann.wales3@nhs.scot and his.decisionsupport@nhs.scot with any critical/urgent issues in addition to raising a support ticket.

High priority issues are defined as:

  1. A single core function of the Service is not operational for multiple users. OR:
  2. Multiple non-core functions of the Service are not operational for multiple users.

Example – Build to app not working.

2.2 Support requests that are outwith the warranty period of 12 weeks since the software was originally developed will not be automatically addressed by Tactuum. The RDS team will consider these requests for costed development work and will obtain estimate of effort and cost from Tactuum for priority issues.

2.3 Support tickets for technical issues that are not classified as bugs will not be automatically addressed by Tactuum. The definition of a bug is ‘a defect in the software that is at variance with documented user requirements.’  Issues that are not bugs will also be considered for costed development work.

The majority of issues currently in support tickets fall into category 2 or 3 above, or both.

2.4 Non-urgent requests that require a deployment (i.e a new release of RDS) will normally be factored into the next scheduled release (currently end of Nov 2024 and end of Feb 2025) unless by special agreement with the RDS team.

Please note that we plan to move in the new year to a new system whereby requests all come to an RDS support portal in the first instance and are triaged from there to Tactuum when appropriate.

We will be organising a webinar in a few weeks’ time to take you through the details of the current support processes and criteria.

3. Next scheduled deployment.

The next scheduled RDS deployment will take place at the end of November 2024.  We are reviewing all outstanding support tickets and feature requests along with estimates of effort and cost to determine which items will be included in this deployment.

We will update you on this in the next newsletter and in the planned webinar about support ticket processes.

4. Contingency arrangements for RDS

Many thanks to those of you who attended our recent webinar on the contingency arrangements being put in place to prevent future RDS outages as far as possible and minimise impact if they do occur.  Please contact ann.wales3@nhs.scot if you would like a copy of the slides from this session.

5. Transfer of CKP pathways to RDS

The NES clinical knowledge pathway (CKP) publisher is now retired and the majority of pathways supported by this tool have been transferred to the RDS. Examples include:

NHS Lothian musculoskeletal pathways

NHS Fife rehabilitation musculoskeletal pathways

NHS Tayside paediatric pathways

6. Other new RDS toolkits

Include:

Focus on frailty (from HIS Frailty improvement programme)

NHS GGC Money advice and support

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

To go live imminently:

  • Focus on dementia
  • NHS Lothian infectious diseases toolkit
  • Dumfries and Galloway Adult Support and Protection procedures
  • SIGN guideline – Prevention and remission of type 2 diabetes

 

7. Evaluation projects

We have recently analysed the results of a survey of users of the Scottish Palliative Care Guidelines toolkit.  Key findings from 61 respondents include:

  • Most respondents (64%) are frequent users of the toolkit, using it either daily or weekly. A further 25% use it once or twice per month.
  • 5% of respondents use the toolkit to deliver direct patient care and 82% use it for learning
  • Impact on practice and decision-making was rated as very high, with 80% of respondents rating these at a 4-5 on a 5 point scale.
  • Impact on time saving was also high, with 74% of respondents rating it from 3-5.
  • 74% also reported that the toolkit improved their knowledge and skills, rating these at 4-5 on the Likert scale

Key strengths identified included:

  • The information is useful, succinct, and easy to understand (31%).
  • Coverage is comprehensive (15%)
  • All information is readily accessible in one place and users value the offline access via mobile app (15%)
  • Information is reliable, evidence-based and up to date (13%)

Users highlighted key areas for improvement in terms of navigation and search functionality. The survey was very valuable in enabling us to uncover the specific issues affecting the user experience. Many of these can be addressed through content management approaches. The issues identified with search results echo other user feedback, and we are costing improvements with a view to implementation in the next RDS deployment.

8.RDS High risk prescribing (polypharmacy) decision support embedded in Vision and EMIS primary care E H R systems

This decision support software, sponsored by Scottish Government Effective Prescribing and Therapeutics Division,  is now available for all primary care clinicians across NHS Tayside. Board-wide implementation is also planned for NHS Lothian, and NHS GGC, NHS Ayrshire and Arran and NHS Dumfries and Galloway have initial pilots in progress. The University of Dundee has been commissioned to evaluate impact of this decision support software on prescribing practice.

9. Video tutorials for RDS editors

Ten bite-size (5 mins or less) video tutorials for RDS editors are now available in the “Resources for providers of RDS tools” section of the RDS.  These cover core functionality including Save and preview, content page and media management, password management and much more.

10. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Wednesday 23rd October 4-5 pm
  • Tuesday 29th October 11 am -12 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

 

 

Antenatal colostrum harvesting (1154)

Warning

Objectives

The purpose of this policy is to ensure that all staff within NHSGGC understand their role and responsibilities in supporting expectant woman to antenatally hand express colostrum.

  1. To provide staff with education and guidance when supporting women with high risk pregnancies to hand express colostrum from 36+6 weeks pregnant.
  2. To improve ease, comfort and skill around the technique of hand expressing.
  3. To give women the confidence in their ability to breastfeed.
  4. To optimise breastfeeding initiation rates and maintenance.
  5. To reduce supplementation with formula milk unless clinically indicated.

NHSGGC is committed to providing the highest standard of care to support expectant mothers to antenatally hand express colostrum.

This guideline is to be used by clinical staff to provide support for women planning to antenatally hand express colostrum. It is well researched that exclusive breastfeeding for the first 6 months of life has many health benefits for both mother and baby. (1)

Antenatal colostrum harvesting has been shown to increase maternal confidence for all breastfeeding mothers (2). Risk factors in the early neonatal period can make supplementation with formula more common for some women - in particular for babies of mothers with diabetes, essential hypertension and twin pregnancies as these babies can have trouble controlling their blood sugars. (3)

NHS Greater Glasgow and Clyde (NHS GGC) supports UNICEF Baby Friendly Initiative (BFI) standards around supplementation only when clinically indicated.

Antenatal Colostrum Harvesting is when a mother collects colostrum in the final weeks of pregnancy and freezes for use after birth. The frozen colostrum is taken to hospital and stored until required. This can be given to the baby in the first few days after birth and can avoid the need for artificial milk supplementation.

Background

Scotland is committed to supporting and promoting breastfeeding as the healthiest way to feed your baby (4) becoming breastfeeding friendly Scotland report). Breastfeeding is recognised as a unique interaction between mother and baby which not only feeds and comforts but also helps prevent against infection and disease. (1)

Risk factors in the early neonatal period can make supplementation with formula more common (1). The aim of this guidance document is to reduce these supplements and increase the amount of breastmilk given to at risk neonates.

Where a mother is unable to or does not wish to express in the ante natal period, discussion should take place about the use of donor breast milk in the early neonatal period for supplementation.

Which mothers can express antenatally

Most pregnant women can safely express colostrum from 36-37 weeks' gestation. It is particularly useful where the baby is at risk of hypoglycaemia the first few hours after birth.

This includes:

  1. Women with diabetes in pregnancy (pre-existing or gestational).
  2. Women having an elective caesarean section.
  3. Women with breast hypoplasia.
  4. Women with polycystic ovarian disease.
  5. Women with reductive breast surgery.
  6. Women taking beta blockers (e.g. Labetalol).
  7. Women with a complex medical history.
  8. Women who have had a previous poor breastfeeding history.
  9. Babies identified with cleft lip and/or palate.
  10. Babies identified with congenital cardiac/gut conditions.
  11. Babies known to have intrauterine growth restriction.
  12. Strong family history of dairy intolerance or inflammatory bowel disease.
  13. Multiple pregnancy

Contra-indications

Antenatal expressing is not recommended when:

  1. Women less than 36 weeks pregnant.
  2. Women known to have a cervical suture in place.
  3. Women who have had threatened preterm labour before 36 weeks*
  4. Women who have polyhydramnios.
  5. Women who have vaginal bleeding or premature rupture of membranes in current pregnancy.
  6. There is known placenta praevia.
  7. There is an unstable lie.
  8. Maternal medication is contraindicated in breastfeeding

*when a woman is already in preterm labour antenatal expressing can be supported

Guidance for staff

All women should have a conversation with their midwife regarding infant feeding and colostrum harvesting at their 34-week appointment. They should be provided with an antenatal expressing pack at this appointment.

This pack should contain:

  1. Colostrum syringes.
  2. Blank labels which should be completed with name, CHI, date and time of expressing.
  3. Patient information leaflet.
  4. Galipots can also be included to aid collection of colostrum if syringes are proving difficult for collection.

Any woman wishing to collect colostrum antenatally will be taught effective hand expressing technique at their 34 week midwife appointment.

When to start colostrum harvesting?

  1. It is recommended to start colostrum harvesting between 36-37weeks gestation.
  2. Aim to express 2 -3 times in a 24hr period.
  3. Start by gently massaging each breast prior to expressing.
  4. Total time once proficient should only be 5-10 minutes each session.
  5. The use of a breast pump is not advised at this stage, hand expressing only.
  6. Painless Braxton Hicks are acceptable whilst hand expressing but if they continue or become regular and painful, seek advice from the midwife.

Storage of colostrum

  1. A new syringe should be used for each expression. Ensure cap is on the end of the syringe of once completed.
  2. Each syringe should be labelled with the woman’s name, CHI, date and time of expression.
  3. Each syringe should then be placed in the plastic bag provided, sealed and stored at the back of the fridge for up to 5 days.
  4. Where colostrum will not be used within 5 days, it should be stored in the freezer.

Transporting colostrum to hospital

  1. When women are coming in for induction, they should be encouraged to leave colostrum at home until needed. This will prevent waste of colostrum if allowed to defrost.
  2. When transporting frozen colostrum to hospital it should be placed in a cool bag with cool blocks or ice. If using ice it needs to be placed in a bag to prevent leakage over the colostrum.
  3. Staff should store colostrum using the appropriate storage facilities. If not being used within 24hrs then place in freezer or in the fridge if using within 24 hours.
  4. Local guidance on the storage of breast milk in hospital should be followed: EBM storage

Hand Expressing

Appendix 1: Pathway for antenatal expressing

Appendix 2: Information to support parents

Off to a Good Start: all you need to know about breastfeeding
This booklet aims to help pregnant women, new mums and their families make decisions about how they will feed their baby. It gives information and practical advice about developing a close and loving relationship with your baby; preparing for breastfeeding when you're pregnant; the benefits of breastfeeding; the difference between breast milk and formula; skin-to-skin contact at birth and the first magical hour; how breastfeeding works (including positioning and attachment); breastfeeding when you're out and about; going back to work; and a troubleshooting guide.

http://www.parentclub.scot/
Website with advice to support parents from pregnancy to teens.

Unicef BFI Hand expressing video
This video guides mothers on how to hand express and talks about the times when hand expression might be useful.

Parent information leaflet - Antenatal expressing
NHSGGC patient information leaflet on expressing colostrum before the baby is born.

Editorial Information

Last reviewed: 13/06/2024

Next review date: 30/06/2027

Author(s): Claire Govan, Gillian Bowker.

Version: 1

Approved By: Maternity Governance Group

Document Id: 1154