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Announcements and latest updates

Right Decision Service newsletter: September 2024

Welcome to the Right Decision Service (RDS) newsletter for September 2024.

1.Business case for permanent provision of the Right Decision Service from April 2025 onwards

This business case has now been endorsed by the HIS Board and will shortly be submitted to Scottish Government.

2. Management of RDS support tickets

To balance increasing demand with available capacity and financial resource, the RDS team and Tactuum are now working together to  implement closer management of support tickets. As a key part of this, we want to ensure clear, timely and consistent communication with yourselves as requesters.  

Editors will now start seeing new messages come through in response to support ticket requests which reflect this tightening up and improvement of our processes.

Key points to note are:

2.1 Issues confirmed by the RDS and Tactuum teams as meeting the critical/urgent and high priority criteria will continue to be prioritised and dealt with immediately.

Critical/urgent issues are defined as:

  1. The Service as a whole is not operational for multiple users. OR
  2. Multiple core functions of the Service are not operational for multiple users.

Example – RDS website outage.

Please remember to email ann.wales3@nhs.scot and his.decisionsupport@nhs.scot with any critical/urgent issues in addition to raising a support ticket.

High priority issues are defined as:

  1. A single core function of the Service is not operational for multiple users. OR:
  2. Multiple non-core functions of the Service are not operational for multiple users.

Example – Build to app not working.

2.2 Support requests that are outwith the warranty period of 12 weeks since the software was originally developed will not be automatically addressed by Tactuum. The RDS team will consider these requests for costed development work and will obtain estimate of effort and cost from Tactuum for priority issues.

2.3 Support tickets for technical issues that are not classified as bugs will not be automatically addressed by Tactuum. The definition of a bug is ‘a defect in the software that is at variance with documented user requirements.’  Issues that are not bugs will also be considered for costed development work.

The majority of issues currently in support tickets fall into category 2 or 3 above, or both.

2.4 Non-urgent requests that require a deployment (i.e a new release of RDS) will normally be factored into the next scheduled release (currently end of Nov 2024 and end of Feb 2025) unless by special agreement with the RDS team.

Please note that we plan to move in the new year to a new system whereby requests all come to an RDS support portal in the first instance and are triaged from there to Tactuum when appropriate.

We will be organising a webinar in a few weeks’ time to take you through the details of the current support processes and criteria.

3. Next scheduled deployment.

The next scheduled RDS deployment will take place at the end of November 2024.  We are reviewing all outstanding support tickets and feature requests along with estimates of effort and cost to determine which items will be included in this deployment.

We will update you on this in the next newsletter and in the planned webinar about support ticket processes.

4. Contingency arrangements for RDS

Many thanks to those of you who attended our recent webinar on the contingency arrangements being put in place to prevent future RDS outages as far as possible and minimise impact if they do occur.  Please contact ann.wales3@nhs.scot if you would like a copy of the slides from this session.

5. Transfer of CKP pathways to RDS

The NES clinical knowledge pathway (CKP) publisher is now retired and the majority of pathways supported by this tool have been transferred to the RDS. Examples include:

NHS Lothian musculoskeletal pathways

NHS Fife rehabilitation musculoskeletal pathways

NHS Tayside paediatric pathways

6. Other new RDS toolkits

Include:

Focus on frailty (from HIS Frailty improvement programme)

NHS GGC Money advice and support

If you would like to promote one of your new toolkits through this newsletter, please contact ann.wales3@nhs.scot

To go live imminently:

  • Focus on dementia
  • NHS Lothian infectious diseases toolkit
  • Dumfries and Galloway Adult Support and Protection procedures
  • SIGN guideline – Prevention and remission of type 2 diabetes

 

7. Evaluation projects

We have recently analysed the results of a survey of users of the Scottish Palliative Care Guidelines toolkit.  Key findings from 61 respondents include:

  • Most respondents (64%) are frequent users of the toolkit, using it either daily or weekly. A further 25% use it once or twice per month.
  • 5% of respondents use the toolkit to deliver direct patient care and 82% use it for learning
  • Impact on practice and decision-making was rated as very high, with 80% of respondents rating these at a 4-5 on a 5 point scale.
  • Impact on time saving was also high, with 74% of respondents rating it from 3-5.
  • 74% also reported that the toolkit improved their knowledge and skills, rating these at 4-5 on the Likert scale

Key strengths identified included:

  • The information is useful, succinct, and easy to understand (31%).
  • Coverage is comprehensive (15%)
  • All information is readily accessible in one place and users value the offline access via mobile app (15%)
  • Information is reliable, evidence-based and up to date (13%)

Users highlighted key areas for improvement in terms of navigation and search functionality. The survey was very valuable in enabling us to uncover the specific issues affecting the user experience. Many of these can be addressed through content management approaches. The issues identified with search results echo other user feedback, and we are costing improvements with a view to implementation in the next RDS deployment.

8.RDS High risk prescribing (polypharmacy) decision support embedded in Vision and EMIS primary care E H R systems

This decision support software, sponsored by Scottish Government Effective Prescribing and Therapeutics Division,  is now available for all primary care clinicians across NHS Tayside. Board-wide implementation is also planned for NHS Lothian, and NHS GGC, NHS Ayrshire and Arran and NHS Dumfries and Galloway have initial pilots in progress. The University of Dundee has been commissioned to evaluate impact of this decision support software on prescribing practice.

9. Video tutorials for RDS editors

Ten bite-size (5 mins or less) video tutorials for RDS editors are now available in the “Resources for providers of RDS tools” section of the RDS.  These cover core functionality including Save and preview, content page and media management, password management and much more.

10. Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

  • Wednesday 23rd October 4-5 pm
  • Tuesday 29th October 11 am -12 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot  

With kind regards

 

Right Decision Service team

Healthcare Improvement Scotland

 

 

 

Women Who Refuse Blood Products, Gynaecology (319)

Warning

Please report any inaccuracies or issues with this guideline using our online form

Background and Beliefs

Most women will accept a blood transfusion if there is a clinical need and they are fully informed. Some patients may refuse transfusion due to specific personal or religious beliefs. The main group of patients who refuse transfusion of allogenic blood or primary blood components (red cells, white cells, plasma and platelets) are practicing Jehovah’s Witnesses.

The Jehovah’s Witness movement is a Christian organisation in which members believe they should not receive allogenic blood due to their interpretation of a passage in the Bible; this is a deeply held core value. It is generally assumed that followers of the Jehovah’s Witness discipline have religious convictions that urge them to decline a blood transfusion, even when conditions are dire. There are also people who may decline a blood transfusion for other personal reasons.

Pre-donation and storage of autologous blood may also not be acceptable to these individuals. Additionally, procedures involving the use of autologous blood such as cell salvage are a matter of personal choice and may depend on whether the equipment is constantly linked to the patient’s circulation and there is no storage of the patient’s blood. However, Jehovah’s Witnesses’ religious understanding does not absolutely prohibit the use of fractions such as albumin, coagulation factors, immunoglobulins and haemophiliac preparations; each Jehovah’s Witness must decide individually if she can accept them (Watchtower 2007).

Unconscious Patients

In the management of an unconscious adult (e.g. ruptured ectopic pregnancy) the status may be unknown. Most practicing Jehovah’s Witnesses will carry a clear Advance Directive/Release card with them at all times. This is a legal document and, if in clear and unambiguous terms, should be respected. Contact could also be made with the patient’s GP who may hold a copy of such an Advance Directive.

Every effort should be made to avoid the use of blood and blood products in the perioperative period under these circumstances, however if a patient is unable to give an opinion, and no applicable advance directive exists, then the clinical judgement of the doctor should take precedence over the opinion of relatives or associates and this may include the administration of blood products. GMC guidance on patients who refuse treatment affirms this stating that: ‘In an emergency, you can provide treatment that is immediately necessary to save life or prevent deterioration in health without consent’ (Personal Beliefs and Medical Practice, paragraph 27 [GMC, 2013]). 

Any blood or blood products administered without prior patient consent should be clearly documented in the casenotes and it is the clinician’s duty to inform the patient about its use and the reasoning for this as soon as possible.

Clinical Management of Adults

Pre-Operative Management:

  • Consideration should be given to non-surgical management of condition where possible e.g. Uterine Artery Embolisation versus Myomectomy; medical management of menorrhagia etc.
  • It is acceptable for a surgeon to refuse to perform an elective procedure on the basis that they feel the risk to the patient from refusal of blood products outweighs the benefits of the procedure provided they refer the patient to another doctor if she wishes, and clearly document the reasoning to avoid accusations of religious discrimination (Personal Beliefs and Medical Practice, GMC 2013).
  • Establish with each Jehovah’s Witness patient which derivatives of the primary blood components are acceptable if any, and also whether procedures involving the patient’s own blood such as cell salvage or haemodialysis are acceptable. Patients should be asked explicitly about situations in which loss of life or limb are likely to confirm that their refusal extends to include these circumstances.
  • Document a clear record in the medical records and care plan regarding what the woman will accept.
  • Complete the Refusal of Blood Transfusion Form and file in the casenotes (to be scanned onto Clinical Portal). Complete the Advanced Directive if this is available.
  • Arrange pre-operative Anaesthetic review.
  • Assess the patient for personal or family history of unexpected bleeding or clotting issues following medical or dental procedures.
  • Avoid any medication that can increase blood loss, including NSAIDs, aspirin and vitamin K antagonists.
  • Establish a plan for emergency management of haemorrhage and damage control strategies for reducing risk to life and limb of the patient. Inform all relevant team members and any external departments that may be required if emergency occurs.
  • Baseline haemoglobin and serum ferritin should be checked well in advance of theatre date to allow early consideration to giving haematinics or parenteral iron if indicated.
  • Early discussion of an individual case with a Haematologist may be beneficial. Consider use of recombinant erythropoietin (EPO) several weeks pre-op.
  • Liaise regarding the availability of cell salvage for the procedure.

Intra-Operative Management

  • Inform Consultant Gynaecologist and Anaesthetist if a patient declining blood transfusion is admitted as an emergency.
  • Each surgical procedure should be managed routinely, by the most senior medical staff available. Junior medical staff should not conduct these procedures unless in an emergency situation where waiting on the arrival of more senior staff would be detrimental.
  • A Consultant Gynaecologist should be present at any surgical intervention if possible.
  • Consider operative approaches or techniques that can minimise the loss of blood and/or interventional radiology.
  • Where appropriate and acceptable to the patient consider the use of intraoperative autologous procedures such as cell salvage (which should be available for all elective procedures if required) and acute normovolaemic haemodilution. Consider early use of coagulation stimulants such as tranexamic acid, recombinant clotting factors (e.g. VIIa, VIII, IX) and desmopressin where appropriate.
  • Meticulous attention to haemostasis throughout the procedure and topical absorbable haemostatic agents may be appropriate.

Post-Operative Care:

  • A post-operative NEWS chart should be commenced and prompt review by medical staff for any score above 3.
  • After discharge, women should be advised to promptly report any increased bleeding.
  • Haematinics should be continued unless blood loss deemed to be minimal. Iron supplementation should be augmented with Folic Acid and Ascorbic Acid supplementation.
  • Thromboprophylaxis risk assessment and therapy should follow standard process.

Management of Haemorrhage:

This should be as for all patients with haemorrhage but with early consideration to the additional aspects below: 

  • Involvement of senior medical staff including the Haematologist
  • Use of IV Tranexamic Acid.
  • If available and acceptable to the patient, cell salvage may be life-saving if there is substantial blood loss.
  • If standard treatment is not controlling the bleeding, she should be advised (if not under general anaesthetic) that blood transfusion is strongly recommended.
  • If the woman dies, debriefing and support should be provided to family and staff involved.

Legal and Ethical Aspects

A competent adult is legally and ethically entitled to accept or refuse any specific treatment or procedure even though this decision may endanger her life. To administer blood in the face of refusal by a competent adult is unlawful, ethically unacceptable and may lead to criminal +/- civil proceedings.

For patients under the age of 16, blood products can be administered in a lifethreatening haemorrhage to prevent lasting disability without patient or parental consent. Two consultants should agree and document the clinical urgency for blood administration. Legal permission for treatment in the face of parental refusal should be sought at the earliest available opportunity.

Any patient is entitled to change her mind about a previously agreed treatment plan.

The doctor must be satisfied that the woman is not being subjected to pressure from others. It is reasonable to ask any accompanying persons to leave the room so that the doctor (with a witness) can ask her if she is making her decision of her own free will. If she maintains her refusal to accept blood or blood products, her wishes must be respected. No other person is legally able to consent to treatment for that adult or refuse treatment on that person’s behalf.

Help and Advice

The Hospital Liaison Committee can be contacted as a resource for more information 24/7 regarding the non-blood management of Jehovah’s Witnesses.

Harry Crawford    
Tel 01355 220674
Mob 07711 367409
harry@harry-crawford.com
John Allum   
Tel 0141 641 6206
Mob 07836 704774
johnallum@hlcglasgow.co.uk
John Flack
Tel 01360 621865
Mob 07775 837513
johnflack0802@aol.com

Editorial Information

Last reviewed: 01/02/2019

Next review date: 28/02/2024

Author(s): Ruth Jewell.

Approved By: Gynaecology Clinical Governance Group

Document Id: 319

References

Protocol For Patients Who Refuse Blood, NHS GG&C 2016 [Staffnet link]

Women Who Refuse Blood Products, Guideline for Management (Obstetrics). NHS GGC Obstetric Guidelines, 2018

Consent Form For the Refusal of Blood Transfusion [Staffnet link]

Jehovah’s Witness Management, Paediatric Patients. GG&C Guideline

Adults with Incapacity (Scotland) Act 2000. Code of Practice, Scottish Executive. ISBN 0 7557 0396 X

Management of Anaesthesia for Jehovah’s Witnesses – The Association of Anaesthetists of Great Britain and Ireland 2005

Haematological Care of the Jehovah’s Witness Patient, Marsh JCW, Bevan DH – British Journal of Haematology 2002, 119, 25-37

Good Medical Practice (GMC, 2013) 

Caring for patients who refuse blood: A guide to good practice for the surgical practice of Jehovah’s Witnesses and other patients who refuse blood. The Royal College of Surgeons of England 2016