Pain Management Programme, ggc.pain.management@nhs.scot
Lorna Semple, Clinical Specialist Physiotherapist
Anna Graham, Lead Clinician and Clinical Psychologist
We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.
You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.
To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:
On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.
On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.
Please get in touch with ann.wales3@nhs.scot with any questions.
This section is not part of the Pain Management Programme. It describes the governance of this toolkit.
Pain Management Programme, ggc.pain.management@nhs.scot
Lorna Semple, Clinical Specialist Physiotherapist
Anna Graham, Lead Clinician and Clinical Psychologist
Content has been checked for accessibility in line with the relevant RDS standard operating procedure.
The content in this toolkit has been developed by a multidisciplinary team of clinicians for use of Pain Management Programme participants, past and present.
Final content was signed off by Dr David Craig – Pain Management Programme lead.
The content will be considered for update 1 year from publication. Any minor updates brought to the attention will be dealt with on an "as needed" basis.
Content updates on the Right Decisions platform will be carried out by the Pain Management Programme team, with support from the Right Decision Service team when required.
RDS automated alerts when review is due will be sent to the Programme Manager responsible for the project, and the generic PMP inbox, ggc.pain.management@nhs.scot.
The content has been reviewed by the Pain Management Programme team of multidisciplinary clinicians.
Copyright © NHS Greater Glasgow and Clyde 2024. This excludes the works of 3rd parties as listed below.
Permission for inclusion of links to all videos from external sources was obtained.
All icons are from Flaticon.com, accessed through the licence held Tactuum Ltd for the resources supported by the software platform it provides.
The content is based on robust evidence-based guidelines, including SIGN and NICE guidelines for Chronic Pain and British Pain Society guidelines for Pain Management Programmes.
The content of this toolkit was reviewed by the PMP multidisciplinary clinicians and signed off by the PMP Team Lead. It has been signed off by the local governance group.
The email for the Pain Management Programme is available in the “Key Contacts” section above and can be used to highlight any feedback or complaints.
Any messages received through the online feedback form will be automatically forwarded to the Pain Management Programme email.
The PMP team or Team Lead will address the feedback.
GGC - 12 Week Pain Management Programme is not continuously monitored and is not able to provide direct advice or support to members of the public.
HELP & SUPPORT – Visit NHS Inform https://www.nhsinform.scot/ or call NHS 24 on 111.
COMPLAINTS - For information on complaints relating to care in NHS Greater Glasgow and Clyde, please visit complaints, NHS Greater Glasgow and Clyde
FEEDBACK - You will be asked to give feedback about the content of the Pain Management Programme at the end of your group.
Please only use the form below for feedback on using the website or app
The toolkit has been risk assessed in line with RDS Standard Operating Procedure.
The toolkit was user tested by both past and present participants of the Pain Management Programme.
User testing was carried out by the GGC Patient Experience and Public Involvement team and testers were asked to comment on ease of navigation, usability, and look of the toolkit.