The annual NHSGGC eHealth Clinical Links Digital Future event was held virtually in 2021 and provided an opportunity to shape this Digital Strategy. It was attended by 88 representatives with an interest in digital health from across community, acute, regional services and HSCPs.

We asked clinical attendees to rate the importance of digital developments to them and their service. The top three ranked results were:

  • Replace paper patient notes/records with digital
  • Improve digital skills in the workforce
  • Widen the use of structured clinical data

Clinicians focused on the need to remove and replace paper processes with digital alternatives, and emphasised the need for a joined-up single patient record and electronic prescribing. Improving digital skills in the workplace would help staff become more digitally confident and help get the most out of the technology available to them.

Better access to clinical data is needed and clinicians are enthusiastic about the benefits of “joined-up” data that is easier to digest and act upon using visualisation tools such as dashboards. Attendees highlighted the potential for Artificial Intelligence technologies to reduce burdensome and repetitive administration, to give clinicians more patient-focused time.