Digital on Demand presents an ambitious programme for digitally enabled health and care over the next five years. The impact of COVID is still being felt, and NHSGGC’s priority is to remobilise services as we move into the future. The financial pressures on the NHS continue to increase, which will require ongoing reprioritisation of Digital activity to achieve maximum benefit from the investments we make.

The financial pressures and complexity of the overall digital programme will require close risk management across all major programmes. Any risk to delivery will be reported to the eHealth Strategy Board and then on to the Corporate Management Team.

The NHSGGC Board has invested in digital during the past 5 years and it is important that these assets are maximised to ensure value for money and ongoing benefit. A robust business case approach will be undertaken for major investments and all requirements will be assessed for fit with existing digital systems and tools to avoid any unnecessary costs.

A detailed Digital Delivery Plan will be developed to align with the strategic goals set out in this strategy, the corporate objectives and Board operational priorities. This will be overseen by the eHealth Strategy Board and the Corporate Management Team, reporting to the Finance Planning & Performance Committee and the Audit & Risk Committee.

Internal audit of the governance and delivery of the strategy will be included within the eHealth audit plan.

Risk

Mitigation

Insufficient funding to deliver the strategy

Maximise efficient use of available resources

Ensure a business case approach to investment

Explore additional funding sources

Reprioritise delivery plan

External dependencies not delivered (e.g. national programmes)

Engage with external partners to ensure delivery

Implement tactical solutions in NHSGGC until external dependencies delivered

Operational pressures require reprioritisation, delaying planned work

Ongoing review of delivery plan to ensure alignment with organisational priorities

Unable to recruit and retain staff with the required skills

Support existing staff to develop and progress

Enhance recruitment and retention processes to make NHSGGC eHealth a more attractive place to work

Further COVID or other pandemics require planned work to be paused or cancelled

Build on existing tools to support clinical services through any future pandemic

Reprioritise delivery plan