Benefits realisation | Right Decisions

Announcements and latest updates

Welcome to the Right Decision Service (RDS) newsletter for August 2024.

Contingency planning for RDS outages

Following the recent RDS outages, Tactuum and the RDS team have been reviewing the learning from these incidents. We are committed to doing all we can to ensure a positive outcome by strengthening the RDS to make it fully robust and clinically resilient for the future.

We would like to invite you to a webinar on 26^th September 3-4 pm on national and local contingency planning for future RDS outages. Tactuum and the RDS team will speak about our business continuity plans and the national contingency arrangements we are putting in place. This will also be a space to share local contingency plans, ideas and existing good practice. We would also like to gather your views on who we should send communications to in the event of future outages.

I have sent a meeting request for this date to all editors – please accept or decline to indicate attendance, and please forward on to relevant contacts. You can also contact Olivia.graham@nhs.scot directly to register your interest in participating.

2.National IV fluid prescribing calculator

This UK CA marked calculator is now live at https://righdecisions.scot.nhs.uk/ivfluids . It has been developed by a multiprofessional steering group of leads in IV fluids management, as part of the wider Modernising Patient Pathways Programme within the Centre for Sustainable Delivery. It aims to address a known cause of clinical error in hospital settings, and we hope it will be especially useful to the new junior doctors who started in August.

Please do spread the word about this new calculator and get in touch with any questions.

New toolkits

The following toolkits are now live;

Gender identity healthcare: adults and young people standards. (https://rightdecisions.scot.nhs.uk/genderidentity ) Note that this toolkit includes self-evaluation forms for each standard. A Scottish Government launch of these standards, together with the toolkit and NES educational resources, is planned for 3^rd September.
Care Inspectorate staffing method framework.
Vascular surgery pathways from the Modernising Patient Pathways Programme within the Centre for Sustainable Healthcare Delivery.

Updated guidance on current and future Medical Device Regulations

We have updated and simplified this guidance within our standard operating procedures. We have clarified the guidance on how to determine whether an RDS tool is a medical device, and have provided an interactive powerpoint slideset to steer you through the process.

Guide to six stages of RDS toolkit development

We have developed a guide to support editors and toolkit leads through the process of scoping, designing, delivering, quality assuring and implementing a new RDS toolkit. We hope this will help in project planning and in building shared understanding of responsibilities throughout the full development process. The guide emphasises that the project does not end with launch of the new toolkit. Implementation, communication and evaluation are ongoing activities throughout the lifetime of the toolkit.

Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

Thursday 5 September 1-2 pm
Wednesday 24 September 4-5 pm
Friday 27 September 12-1 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

7 Evaluation projects

Dr Stephen Biggart from NHS Lothian has kindly shared with us the results of a recent survey of use of the Edinburgh Royal Infirmary of Edinburgh Anaesthesia toolkit. This shows that the majority of consultants are using it weekly or monthly, mainly to access clinical protocols, with a secondary purpose being education and training purposes. They tend to find information by navigating by specialty rather than keyword searching, and had some useful recommendations for future development, such as access to quick reference guidance.

We’d really appreciate you sharing any other local evaluations of RDS in this way – it all helps to build the evidence base for impact.

If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

Right Decision Service team

Healthcare Improvement Scotland

The table below shows the key benefits enabled and delivered by Digital On Demand, aligned with NHSGGC corporate objectives. These were identified in consultation with a multidisciplinary group including citizens, clinicians and other stakeholders.

Corporate objective	Related digital strategy benefit
Better Care	Digital Equality Citizen Access Digital health and care records Clinical Informatics Safer diagnostics Safer use of medicines Decision support
Better Value	Remote practice Innovation Patient Administration Transformation
Better Workplace	Digital literacy and skills Blended working Accessibility Clinical Informatics Governance

We will apply the Managing Successful Programmes approach to benefits realisation to establish benefits measurements, monitor benefits realisation, measure benefits during and after implementation, and monitor and report benefits realisation on an ongoing basis.

Evaluation of benefits realisation evidence will be scrutinised through Programme Board governance structures with oversight from eHealth Strategy Board. An annual benefits report will be presented to the Finance, Planning and Performance Committee.

How will we measure progress?

We will routinely build active benefits realisation into programme plans to track delivery of the key improvements we aim to achieve:

Increasing adoption of electronic health and care records across our services, with reduction of paper-based processes
Build a comprehensive and integrated shared record to support health and care multi-disciplinary teams working across acute, community and primary care sectors
Ensuring people, over time, routinely have online access to personal health and care records and are able to make appointments electronically and interact with services using digital tools
Ensuring that access to records and digital tools is simple and straightforward for our staff and that they have secure access to the information that they need when they need it
Engage with services to ensure that there are robust design principles and business cases in place
Measuring against the national Health & Social Care Digital Maturity Assessment