Self-care and remote care

Virtual consultations

Due to COVID-19, deployment of virtual consultations was greatly accelerated to allow remote patient consulting. Thousands of webcam bundles and laptops were deployed, over 1700 Near Me virtual waiting rooms created, and thousands of staff trained and supported remotely.

Over the past 24 months there have been approximately 330,000 Near Me consultations equating to 150,000 hours of online activity. We have further expanded virtual waiting rooms throughout 2021-22.

Innovation

Innovation activities were prioritised and accelerated to work with industry on co-developing and expanding solutions in Dermatology, COPD, Early Diagnostic Heart Failure and Neurology.