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Important contact details – Health Board specific contact details tables

Announcements and latest updates

Welcome to the Right Decision Service (RDS) newsletter for August 2024.

Contingency planning for RDS outages

Following the recent RDS outages, Tactuum and the RDS team have been reviewing the learning from these incidents. We are committed to doing all we can to ensure a positive outcome by strengthening the RDS to make it fully robust and clinically resilient for the future.

We would like to invite you to a webinar on 26^th September 3-4 pm on national and local contingency planning for future RDS outages. Tactuum and the RDS team will speak about our business continuity plans and the national contingency arrangements we are putting in place. This will also be a space to share local contingency plans, ideas and existing good practice. We would also like to gather your views on who we should send communications to in the event of future outages.

I have sent a meeting request for this date to all editors – please accept or decline to indicate attendance, and please forward on to relevant contacts. You can also contact Olivia.graham@nhs.scot directly to register your interest in participating.

2.National IV fluid prescribing calculator

This UK CA marked calculator is now live at https://righdecisions.scot.nhs.uk/ivfluids . It has been developed by a multiprofessional steering group of leads in IV fluids management, as part of the wider Modernising Patient Pathways Programme within the Centre for Sustainable Delivery. It aims to address a known cause of clinical error in hospital settings, and we hope it will be especially useful to the new junior doctors who started in August.

Please do spread the word about this new calculator and get in touch with any questions.

New toolkits

The following toolkits are now live;

Gender identity healthcare: adults and young people standards. (https://rightdecisions.scot.nhs.uk/genderidentity ) Note that this toolkit includes self-evaluation forms for each standard. A Scottish Government launch of these standards, together with the toolkit and NES educational resources, is planned for 3^rd September.
Care Inspectorate staffing method framework.
Vascular surgery pathways from the Modernising Patient Pathways Programme within the Centre for Sustainable Healthcare Delivery.

Updated guidance on current and future Medical Device Regulations

We have updated and simplified this guidance within our standard operating procedures. We have clarified the guidance on how to determine whether an RDS tool is a medical device, and have provided an interactive powerpoint slideset to steer you through the process.

Guide to six stages of RDS toolkit development

We have developed a guide to support editors and toolkit leads through the process of scoping, designing, delivering, quality assuring and implementing a new RDS toolkit. We hope this will help in project planning and in building shared understanding of responsibilities throughout the full development process. The guide emphasises that the project does not end with launch of the new toolkit. Implementation, communication and evaluation are ongoing activities throughout the lifetime of the toolkit.

Training sessions for new editors (also serve as refresher sessions for existing editors) will take place on the following dates:

Thursday 5 September 1-2 pm
Wednesday 24 September 4-5 pm
Friday 27 September 12-1 pm

To book a place, please contact Olivia.graham@nhs.scot, providing your name, organisation, job role, and level of experience with RDS editing (none, a little, moderate, extensive.)

7 Evaluation projects

Dr Stephen Biggart from NHS Lothian has kindly shared with us the results of a recent survey of use of the Edinburgh Royal Infirmary of Edinburgh Anaesthesia toolkit. This shows that the majority of consultants are using it weekly or monthly, mainly to access clinical protocols, with a secondary purpose being education and training purposes. They tend to find information by navigating by specialty rather than keyword searching, and had some useful recommendations for future development, such as access to quick reference guidance.

We’d really appreciate you sharing any other local evaluations of RDS in this way – it all helps to build the evidence base for impact.

If you have any questions about the content of this newsletter, please contact his.decisionsupport@nhs.scot If you would prefer not to receive future newsletters, please email Olivia.graham@nhs.scot and ask to be removed from the circulation list.

With kind regards

Right Decision Service team

Healthcare Improvement Scotland

NHS Ayrshire & Arran

Position	Contact Details
Dedicated Consultant Paediatrician for Child Protection	Dr Mona Rahim, Rainbow House, Ayrshire Central Hospital, Irvine, KA12 8SS 01294 323 070/ 01294 323 435 Mona.Rahim@aapct.scot.nhs.uk
Sexual Assault Referral Centre	The Archway, Sandyford Place, G3 7NB. 014 1211 8175
Child Protection Health Team	Flat 62 Lister Street, Crosshouse Hospital, KA2 0BE 01563826001/002
Child Protection Lead	Nurse Consultant Flat 62 Lister Street, Crosshouse Hospital, KA2 0BE 01563 825834
Family Protection Units	Ayrshire Public Protection Unit, Kilmarnock Police Office 01563 505135 (covers all Ayrshire)
Social care direct	South Ayrshire Children’s Services - Children and Families Social Work, Child Care Teams Ayr 01292 267675 Girvan 01465 716124 North Ayrshire Irvine: 01294 310300 Kilbirnie: 01505 684551 Arran: 01770 600742 Ardrossan: 01294 468213 East Ayrshire Kilmarnock:01563 554200 Cumnock: 01290 427840 Pan-Ayrshire Emergency Social Work Service- out of hours Tel: 0800 328 7758
Oncall FP/GUM Consultant	No on-call consultant. For child protection, contact paediatric on-call consultant.
Childline Scotland	0800 11 11 (For Children) 0870 336 2910 (For Professionals)
Rape Crisis Centre	Rape Counselling and Resource Centre PO Box 23 Kilmarnock KA1 1DP Office: 01563 544686 Helpline: 01563 541769 Email: rcrc1@btconnect.com Web: rapecounsellingandresourcecentre.co.uk

NHS Dumfries & Galloway

Position	Contact Details
Dedicated Consultant Paediatrician for Child Protection	Lead Clinician for Child Protection Dumfries Royal Infirmary, Cargenbridge, Dumfries DG2 8RX Tel: 01387 246246 and ask to speak to Lead Clinician for Child Protection, if they unavailable ask for the paediatrician on call
NHS Public Protection Unit	Nurse Consultant in Child Protection NHS Public Protection Team, Room 1, 2nd Floor South, Mountainhall Treatment Centre, Dumfries DG1 4AP Tel: 01387 244300
Child Protection Lead for Sexual Health	Child Protection Lead Clinician for Sexual Health Tel: 01387 244616 and ask for Dr Soosan Romel or Lead Nurse
Sexual Health D&G	Nithbank, Dumfries DG1 2SD Tel: 0345 702 3687 Email: dgsexualhealth@nhs.net www.sexualhealthdg.co.uk
Child and Adolescent Mental Health Services (CAMHS) and ISSU18	The Willows Crichton Campus Dumfries DG1 4TG Tel : 013878 244662 ISSU18 – young people’s substance service is a regional service for children and young people aged 0 to 18, who are experiencing problematic substance misuse (including alcohol) together with multiple complex problems. These problems may include mental health issues such as depression, ADHD or an anxiety disorder.
Public Protection Unit	Tel 101 and ask for the Public Protection Unit in D&G
Social Work D&G	In and Out of Hours Call 030 33 33 3001
Sexual Assault	Police 999 or 101 Sexual Assault Referral Centre 0800 148 88 88 https://www.nhsinform.scot/turn-to-sarcs/
Rape Crisis Scotland	Dumfries & Galloway Rape Crisis & Sexual Abuse Centre support Centre, 7 Church Crescent, Dumfries, DG1 2DF Tel: 01387 253113 or text 07537410027 info@rape-crisis.org.uk Rape Crisis Scotland Helpline every day, 6pm to midnight Tel: 08088 01 03 02
Childline Scotland	Tel: 0800 1111
Hear 4 U	Specialist Advocacy Services for Children and Young People 7 George Street Muse Dumfries DG1 1HH Tel: 01387 264733 Hear 4u Advocacy Service Dumfries & Galloway
LGBT Youth	DG1 Leisure Complex, Hoods Loaning, Dumfries DG1 2HT Call: 01387 255 058 Email: info@lgbtyouth.org.uk https://lgbtyouth.org.uk/life-in-scotland-for-young-people-in-dumfries-and-galloway/
Domestic Abuse Services/Women’s Aid	Dumfriesshire and Stewartry Women’s Aid 12 Whitesands Dumfries DG1 4TE Tel : 01387 263052 or 07710 152 772 https://www.dumfriesshireandstewartrywomensaid.co.uk/contact-us/ Wigtownshire Women’s Aid 22 Bellevilla Road, Stranraer DG9 8ED Tel: 01776 703 104 https://wigwa.org.uk/contact/ National Domestic Abuse Helpline: 0800 027 1234

NHS Forth Valley

Position	Contact Details
Dedicated Consultant Paediatrician for Child Protection	Kristyna Bohmova
Sexual Assault Referral Centre	The Archway, Sandyford Place, G3 7NB. 014 1211 8175
Child Protection Unit	01786 477420
Child Protection Lead	Strategic – Gillian Mortan
Family Protection Units	01324 574 948
Social care direct	Stirling 01786 404040 Clackmannan 01259 22500 0 Falkirk 01324 506400 Emergency out of hours: 01786470500
Oncall FP/GUM Consultant	No on call
Childline Scotland	0800 11 11 (For Children) 0870 336 2910 (For Professionals)
Rape Crisis Centre	Telephone support 08088 01 03 02

NHS Greater Glasgow & Clyde

Position	Contact Details
Dedicated Consultant Paediatricianfor Child Protection	Via Children’s Hospital switchboard: 0141 201 0000
Sexual Assault Referral Centre	The Archway, Sandyford Place, G3 7NB. 014 1211 8175
Child Protection Unit	Royal Hospital for Sick Children, Tel: 0141 201 9253
Sandyford Child ProtectionLead	0141 211-8613
Family Protection Units	North Glasgow + East Dumbartonshire Saracen Police Office 0141 532 3966/3967	Dumbartonshire Clydebank Police Office 0141 532 3358/3314	East Glasgow Baird Street/ Saracen Police Office 0141 532 3966/3967	South Glasgow + East Renfrewshire Aitkenhead Police Office 0141 532 5003/4985
	Hamilton, Cambuslang & East Kilbride Cambuslang Blantyre Police Office 01698 202536	Motherwell Motherwell Police Office 01698 483095	Central and West Glasgow Stewart Street Police Office 0141 532 3004/3031	Renfrew, Paisley & Greenock Renfrew Police Office 0141 532 6121/6160
	Ayrshire & Kilmarnock Ayr Police Office - 01563 505135/505092
Social care direct	Phone 0141 287 0555 Out of hours: 0800 811505
Oncall FP/GUM Consultant	Sandyford Consultants can be contacted by paging via Gartnavel Switchboard 0141-211-3000
Childline Scotland	0800 11 11 (For Children) 0870 336 2910 (For Professionals) - 18 Albion Street, Glasgow, G1
StrathclydeRape Crisis Centre	PO Box 53, Glasgow G1 1WE 0141 552 3200

NHS Lanarkshire

Position	Contact Details
Dedicated Consultant Paediatrician for Child Protection	Lead Clinician for Child Protection Dr Lila Agrawal, Motherwell Health Centre Tel: 01698 242657 and ask to speak to Lead Clinician for Child Protection, if they unavailable ask for the paediatrician on call
Child Protection Unit	Nurse Consultant in Child Protection NHS Child Protection Team, Regent House, 9 High Street, Hamilton ML3 7ES Tel: 01698 452858 and ask to speak with Nurse consultant or on call advisor
Child Protection Lead for Sexual Health	Child Protection Lead Clinician for Sexual Health Dr Rashmi Ronghe Tel: 01236 707591 and ask for Dr Rashmi Ronghe or Lead Nurse
Social Work Dept North South	Airdrie 01236 757000 Coatbridge 01236 622100	Cumbernauld 01236638700 Bellshill 01698 346666	Motherwell 01698 332100 Wishaw 01698 348200
	Rutherglen 01416135000 East Kilbride 0135580700	Hamilton 01698 455400	Clydesdale 0303 123 1008
	Out of hours call West of Scotland standby Tel: 0303 123 1008
Sexual Assault Referral Centre	The Archway, Sandyford Place, Glasgow, G3 7NB. Tel: 014 1211 8175
Childline Scotland	Tel: 0800 1111 (for children) Tel: 0870 336 2910 (for professionals)
Rape Crisis Scotland	Free Rape Crisis Scotland Helpline every day 6pm to midnight Tel: 08088 01 03 02 Southwest Rape Crisis & Sexual Abuse Centre, George Street Mews, Dumfries DG1 1HH Tel: 01387 253113 Lanarkshire Rape Crisis Centre 23-25 Brandon Street, Hamilton ML3 6DA. Tel 01698 527006

Last reviewed: 31/05/2024

Next review date: 31/01/2025

Author(s): West of Scotland Managed Clinical Network in Sexual Health Clinical Guidelines Group .

Version: 3.1

Approved By: West of Scotland Managed Clinical Network in Sexual Health