The 4 referral R’s | Right Decisions

Please update your RDS mobile app to version 4.7.1

We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.

You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.

To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:

On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.

On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.

Please get in touch with ann.wales3@nhs.scot with any questions.

Recognise

Be aware of adult protection issues and how an adult at risk of harm may present. Consider trauma, undue pressure etc., and the adult’s ability to safeguard themselves.

Report

Where you have an internal adviser for adult protection report the matter to them, discuss with appropriate manager the need to make a referral but ensure this does not adversely delay referring.

Refer

Refer the individual and their circumstances through your local adult protection referral process. Where the matter is urgent contact the relevant emergency services without delay.

Record

Use the individual’s record to note the issues that arose, the circumstances, the decisions made/actions you took, and the rationale for your actions.

Note: If the matter is urgent e.g. there is imminent risk of danger or significant harm has happened please contact the relevant emergency service – police/fire/ambulance.