Care Inspectorate - initial inquiries | Right Decisions

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Inquiries where investigatory powers are not used
Care Inspectorate - initial inquiries

Please update your RDS mobile app to version 4.7.1

We are pleased to advise that deep linking capability, enabling users to directly download individual mobile toolkits, has now been released on the RDS mobile app. When you install the update, you will see that each toolkit has a small QR code icon the header area beside the search icon – see screenshot below. Clicking on this icon will open up a window with a full-size QR code and the alternative of a short URL for sharing with users. Instructions are provided.

You may need to actively install the update to install RDS app version 4.7.1 to see this improvement. Installing this update is also strongly recommended to get the full benefits of the new contingency arrangements – specifically, that if the RDS website should fail, you will still be able to download new mobile app toolkits.

To check your current RDS version, click on the three dots bottom right of the RDS app screen. This takes you to a “More” page where you will see the version number. To install latest updates:

On iPhones – go to the Apple store, click on your profile icon top right, scroll down to see the apps waiting to be updated and update the RDS app.

On Android phones – these can vary, but try going to the Google Play store, click on your profile icon top right, click on “Manage apps and device”, select and update the RDS app.

Please get in touch with ann.wales3@nhs.scot with any questions.

Registered Care Services must separately notify the Care Inspectorate and the council’s contracts department using an e-notification referral system or by telephone when an allegation or evidence of harm is received which may involve one or more service users. If a verbal referral is made this should be followed up with an e-notification to ensure an audit trail for tracking incidents.

The Care Inspectorate should discuss the outcome of any intervention or risk assessment they carry out with the responsible Social Work Manager and/or Contracts Section to clarify whether any regulatory action is required from the outset.

If considering possible regulatory action, discussion should be held with the council involved and where appropriate, the police and/or Procurator Fiscal to ensure that any Care Inspectorate activity will not interfere with ongoing investigations.

The Care Inspectorate will complete and submit an ASP referral to Social Work Services as required under the Act following ASP allegations and complaints that come to them. Social Work Services will undertake Inquiries and inform the Care Inspectorate of the outcome.