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Who we are

Being in hospital can be a worrying time and the Family Support and Information Service is there to help. We are a service for patients, parents, family members and carers of children at the Royal Hospital for Children in Glasgow.

Whether you are a patient, a parent, a carer, a family member or a member of staff, we offer a friendly, comfortable and confidential environment where there is time for you to ask questions & receive support on any matter that may be important to you or your family.

A service to suit you

Having the right information and support at the right time is essential. The ‘one-stop shop' approach to our service makes health care more accessible to meet your needs. Whether you are a patient, caring for someone, or visiting a patient in hospital, we will find you the information and support that you need.

What services do we offer?

We work with a wide range of partners and our experienced team provide support, information and direct referrals to services that include:

  • Young Person’s Family Fund and other financial support
  • Caring for relatives and friends
  • Money advice 
  • Complaints and concerns about the NHS
  • Anxiety, stress and depression
  • Stopping smoking
  • Alcohol and drugs
  • Physical activity
  • Weight management
  • Pet fostering
  • Support groups and services

Service leaflet

 

Contact us

Please note: The Family Support & Information Service is unable to cancel or rearrange hospital appointments. You can find information about how to cancel or rearrange an appointment here.

Opening Hours: Monday to Friday, 10am to 4pm

Where to find us

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Editorial Information

Last reviewed: 12/01/2021

Next review date: 20/01/2025