Quality of care review guidance
The Quality of Care (QoC) review guidance supports consistent and effective care assurance across Scotland through its “Once for Scotland” approach by utilising the Excellence in Care (EiC) Framework. It establishes clear standards and benchmarks, helping services assess, compare, and continuously improve care. By prioritising person-centred, compassionate practices, it enhances experiences for patients, carers, and staff alike, while empowering the workforce and leadership to identify gaps and foster a culture of learning and accountability.
