This flowchart illustrates how to use the ACP-KIS when there is an acute clinical incident. It can be helpful to share this with all of the care home team, including agency staff.

Click the image below to access a full size version of the flow chart. A print/download friendly version is also available here.


Call 999 in the case of:

  • major trauma such as hip fracture or significant burn
  • serious bleeding
  • choking – not responding to treatment